Best Billing and Provisioning Software in the Middle East - Page 2

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

SmartCDR is a versatile and highly adaptable billing solution capable of handling intricate configurations for usage-based billing across various sectors, including Satellite Communications, VoIP, VSAT, Telco, Wireless, and nearly any other device that necessitates this type of billing. It allows users to generate PDF invoices for both recurring charges and device usage, while also facilitating streamlined email delivery to customers on a daily, monthly, or annual basis, ensuring timely communication and efficient billing processes. Additionally, SmartCDR's customization options enable businesses to tailor the platform to meet their specific needs and operational workflows.

The Enghouse Billing SaaS platform offers a comprehensive suite of functionalities including order entry, management, workflow automation, billing, and provisioning, all delivered through a Software as a Service (SaaS) model. This SaaS approach enables Service Providers to accelerate their revenue generation while seamlessly launching innovative, next-generation telecommunications services. It facilitates the definition and automation of intricate workflows using a cohesive Business Process Management (BPM) system. The platform provides a streamlined order processing and provisioning solution, complete with pre-configured integrations for third-party systems. Additionally, it includes built-in support for Salesforce, along with features for entitlement management, trouble ticketing, and customer self-service options. Furthermore, it fully accommodates e-bill presentment, payment processing, accounts receivable management, and general ledger integration, ensuring a holistic financial management experience. This extensive range of capabilities makes the Enghouse Billing platform a versatile tool for modern telecommunications service providers.

Experts train our AI to compare every invoice against the original quote and purchase order. This ensures that you don't overpay any supplier, carrier, or partner. Automated GL coding and real-time analytics mean that there are no OCR templates to manage and you can save more money and have better cash flow. Open Envoy can be seamlessly integrated with your existing ERP or payment network, increasing accuracy and speed while reducing cost. You can trust that every invoice you receive has been thoroughly analyzed to ensure accuracy. Get instant alerts if discrepancies are discovered. To protect your company against supplier fraud, give your team the best controls possible. Cash flow is important. Hold your suppliers responsible. Our no-code integration will get you up and running quickly. Automating repetitive work for your AP team saves time and increases their effectiveness.

Sonar streamlines the everyday operations of internet service providers, enabling them to enhance profitability while concentrating on their business expansion. It offers a flexible and automated billing system, complete with smart financial reporting tools. With Sonar’s sophisticated billing capabilities and business intelligence reporting, managing intricate billing tasks becomes centralized. Revenue collection is automated, branded invoices are generated effortlessly, and tax compliance across various jurisdictions is simplified through built-in tax integrations. Operations can be made more efficient and workflows harmonized across different departments using intelligent automation. The platform provides real-time insights into every element of the organization, ensuring that growing internet service providers can connect with and understand all facets of their business. We equip you with every necessary tool to manage operations effectively. Additionally, Sonar serves as a comprehensive and scalable solution, allowing service providers to unify their data in one location for enhanced visibility and decision-making. Ultimately, this integration fosters a more cohesive and effective approach to business management.

OSS360 serves as a robust module within the Advantage360 suite, offering comprehensive operational support across various technologies such as CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing all integrated into a singular platform. This all-inclusive solution encompasses essential features such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, as well as churn and credit scoring, plus general ledger (GL), accounts payable (AP), and lockbox functionalities, among others. By providing a complete software package, OSS360 eliminates the need for clients to source disparate modules from multiple vendors and configure them through middleware or separate technologies. The platform's key advantages include the Past Due Treatment feature, which enables customizable rules to address subscriber delinquencies and facilitate appropriate actions to maintain service continuity. Additionally, OSS360 enhances operational efficiency, allowing businesses to focus on growth and customer satisfaction without the hassle of managing multiple systems.

RevX serves as a sophisticated billing and revenue management platform tailored for products offered as a service. This innovative system enables businesses to seamlessly connect, monetize, and oversee various communication, application, and managed services. Users benefit from features like real-time billing, account management, multi-channel customer self-service options, and the capability to tailor pricing and billing regulations to their needs. Additionally, it supports intricate charging models, product bundles, and subscriber entitlements, among other functionalities. A fundamental aspect of fostering growth and ensuring customer loyalty lies in providing a low-touch or no-touch service through self-service tools and automated processes. By empowering subscribers to manage their accounts independently, businesses can enhance customer satisfaction while minimizing operational costs and facilitating growth. RevX allows you to relax as it automates essential functions such as recurring billing, payment processing, collections for non-payment, overage charges, operational and regulatory notifications via email, and daily reporting, which are all integral components of our comprehensive solution. This not only streamlines operations but also enhances the overall customer experience.

Our goal is to provide a comprehensive solution tailored for Internet Service Providers (ISPs) of all scales, ranging from emerging startups to large corporations. Consolidate all customer information into one centralized location, including GDPR consents and electronic invoicing details. Organize various documents, such as identification papers and site images, in a customer or contract-specific file system. Create personalized email or SMS templates and develop communication flows for both informational and marketing purposes. Additionally, for users who have purchased or developed the customer app, sending push notifications is also an available feature. Every action taken on the platform, such as payments, contract modifications, customer updates, and ticket management, is logged for transparency. Webilly includes a customer portal where users can access and download invoices, submit support tickets, and potentially make payments via PayPal if enabled. Furthermore, the integration of APIs allows for seamless connection with external systems, enhancing overall functionality. This holistic approach ensures that ISPs can efficiently manage their operations while maintaining excellent customer service.

Adore Infotech has developed a comprehensive and current VoIP Billing System that features an insightful VoIP Billing and Customer Management framework tailored for clients. Renowned as a leading VoIP Software Provider, Adore offers optimal solutions along with swift technical assistance, ensuring the most effective infrastructure for managing payments, expenses, rates, and call billing. The innovative user management software modality is designed to facilitate structured billing, employing reliable cost arrangements to enhance operational efficiency. This system is exceptionally advantageous for communications, enabling the expansion of network capabilities and effectively managing billing rates and call invoices, while accommodating various payment gateways. Telecom service providers can easily acquire, deploy, and promptly bill for their voice calling services using this advanced VoIP Billing System. It proves to be convenient for managing an unlimited number of customers, seamlessly integrating both prepaid and postpaid user options. Furthermore, the system's flexibility allows businesses to adapt to changing market demands and customer preferences.

Neon offers a variety of distinct features such as Billing, Rate Management, CRM, Reporting & Monitoring, various integrations, and Account Management to enhance the efficiency of your management tasks. It encompasses all aspects of financial operations, including Billing, Invoicing, Settlement, and Netting, ensuring that every financial need of a business is adequately addressed. You can streamline the entire billing process for a growing number of interconnect partners while simultaneously cutting costs and minimizing errors in a process often fraught with inaccuracies. Rate Management capabilities include organized Customer and Vendor Rates, Least Cost Routing (LCR), A-Z generation, unlimited rate tables, centralized rate management, and the ability to export rates in various switch formats, along with scheduling and importing vendor rate sheets. By consolidating all sales communications into a single platform, productivity is significantly enhanced. The CRM functionality features Opportunity and Task Management, monitoring of Account Activities, effective Lead and Account Management, workflow optimization, and robust Online Contact Management, making it easier to track and manage customer interactions. Overall, Neon is designed to facilitate a seamless operational flow across multiple business functions.

ESKA® Digital Billing facilitates instantaneous billing within telecommunications networks. Its adaptable and robust convergent rating engine empowers network providers, offering them the edge needed to excel in the competitive telecommunications landscape. This sophisticated platform supports the unified billing of various services, including wireline, wireless, and data networks. Additionally, it boasts a wealth of valuable functionalities, such as accommodating multiple billing cycles with varied frequencies and grace periods, as well as providing diverse charging methods like advance, arrear, and one-time billing options. By seamlessly integrating with other systems like Customer Care, ESKA® Digital Billing allows telecom operators to efficiently oversee their administrative and billing operations, ultimately enhancing service delivery and customer satisfaction. This comprehensive system not only optimizes billing processes but also strengthens the overall operational efficiency of telecom companies.

We actively engage in open source initiatives through our core offerings in order management and business process automation. Every component within our OSS/BSS framework is designed to be interchangeable, ensuring that our clients are free from vendor lock-in situations. Over half of Hydra Billing is distributed with accessible source code, and we prioritize the use of open-source solutions whenever feasible. Our comprehensive and well-documented API facilitates seamless integration, while the architecture of Hydra's database is transparent and clearly outlined. Since our inception in 2007, we have honed our expertise in automating business processes tailored for ISPs and digital service providers, catering to client bases that range from thousands to millions of subscribers. We gather valuable insights and best practices from our diverse international clientele, incorporating them into our products and generously sharing these enhancements with our users. By utilizing our services, you can enhance operational efficiency, reduce expenses, and elevate the quality of customer service. Notably, Hydra Products have been successfully deployed by over 170 telecommunications companies and service providers across 24 nations worldwide, marking a testament to our long-standing commitment to excellence in the industry. This extensive global reach underscores the trust our solutions have garnered in the market, making us a reliable partner for businesses seeking to thrive in the digital landscape.

Telefone Media has seamlessly integrated its state-of-the-art Telecom Billing software to enhance the diverse functionalities and solutions associated with various VoIP business models. Our tailored VoIP Billing Solutions provide an array of customized reports, financial tracking, and comprehensive user call history data, among other features. There are three primary customer segments for VoIP service providers, and Telefone Media is equipped to support billing solutions across all these markets: Wholesale VoIP, which delivers voice traffic to other VoIP providers. While wholesale VoIP termination generally resembles standard VoIP termination, it differs significantly in scale. Additionally, wholesale VoIP encompasses features such as authentication via IP address or prefix code, offering service providers the flexibility to adjust caller ID as needed. Business VoIP focuses on both terminating and originating calls to IP-PBX systems, facilitating CDR rating for accurate billing and charge calculations. Furthermore, VoIP service providers can also include offerings such as IP-Centrex to enhance their service portfolio and meet diverse customer needs. With a robust understanding of the market, Telefone Media ensures that all VoIP billing aspects are comprehensively addressed.

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Since 1996, Platypus has been delivering billing software tailored for the Internet Service Provider sector. As a service of Tucows Inc., a publicly-traded internet company accredited by ICANN, Platypus has been supporting countless businesses and millions of internet users globally since 1994. The Platypus Printing Service offers a cost-effective solution, with the average price for a standard customer statement being just 83 cents for domestic mailing, which encompasses printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Initiating the Platypus Printing Service is straightforward; users simply need to click the "Send to Platypus" button located on the statement screen of the Platypus Billing System. This process eliminates the need for file exports, FTP transfers, or mailing tapes, as encrypted data is securely transmitted directly to our printing facility, where our dedicated staff takes care of everything else. Overall, Platypus ensures a seamless and efficient billing experience for its users.

ALARIS LABS specializes in software development, offering a comprehensive range of products tailored for the voice wholesale and SMS hubbing sectors. Voice carriers can take advantage of ALARIS inVOICE, an advanced billing and routing solution designed to streamline partner management by addressing interconnections, rates, billing, bilateral agreements, DID management, alerting, and analytics, while ensuring real-time routing capabilities through both manual and dynamic methods such as least cost routing and quality-based approaches on various softswitches and SBCs, including Sonus, Sansay, Dialogic, Genband, Mera MVTS, Huawei, VOS, Freeswitch, and more, utilizing the SIP 300/302 API. Additionally, the Alaris SMS Platform optimally organizes message traffic with a robust system for managing both one-way and two-way A2P and P2P traffic across a wide range of protocols and OTT APIs, including SMPP, CMPP, HTTP, SIGTRAN, UCP, ParlayX, RCS, WhatsApp, Viber, and Telegram. This heavy-duty message switching capability, capable of processing up to 25,000 SMS per second, is further enhanced by an extensive array of business features that cater to diverse operational needs. As a result, ALARIS LABS provides a powerful suite of tools that can significantly enhance efficiency and profitability for businesses in the telecommunications industry.

24online provides an ISP solution equipped with a sophisticated AAA RADIUS server, alongside an internet billing system that caters to both prepaid and postpaid customers, while facilitating rating, charging, and management for both new and established Internet Service Providers (ISPs). Furthermore, the 24online HIA solution includes a comprehensive array of features such as an advanced access controller tailored for guest AAA RADIUS solutions, hotel Wi-Fi hotspot management software, bandwidth control, and walk-in coupon management, suitable for both individual hotels and larger chains. Recent research indicates that 63% of business travelers worldwide prioritize the availability of Wi-Fi services when making travel plans. In today's corporate environment, reliable internet connectivity—whether through wired or wireless networks—has become an essential requirement. Coffee shops and cafes are increasingly recognized as popular venues for meetings and discussions, often enhanced by the availability of internet access. Moreover, it is now quite common for diners to expect Wi-Fi when visiting restaurants, as staying connected has become a universal desire among patrons. With these evolving expectations, providing seamless internet access has turned into a vital aspect of customer satisfaction in various service industries.

Cerillion is a pre-integrated end-to-end BSS/OSS suite for mobile, fixed, cable and multi-service communications providers. It combines the functional depth and flexibility of best-of-breed, with the operational efficiency of an end-to-end integrated system, to deliver the ultimate in system agility. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, Cerillion supports any deployment model: - As an end-to-end BSS/OSS solution, managing the complete lifecycle of customers, products, services and revenues - In a mixed deployment, where selected modules may be replaced by 3rd party applications - Individual best-of-breed modules and point solutions The suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed services options.

Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.

ZIRA Convergent Billing & Revenue Management (BRM) offers a comprehensive, scalable, and modular solution tailored specifically to meet the demands of Communication Service Providers (CSP), providing a high-performance billing system that adeptly adapts to emerging market challenges. This solution can be initiated through a phased implementation approach and can function either as a complete billing system or as a standalone module that integrates with existing legacy billing systems through selective deployment. In addition to its operational adaptability and flexibility, ZIRA BRM empowers users to fully customize their application workspace based on individual roles and responsibilities, whether they pertain to operational tasks or business management, while ensuring consistent processing and presentation of results throughout the ZIRA BRM framework. This versatility makes ZIRA BRM a valuable asset for any CSP aiming to enhance their billing capabilities and overall operational efficiency.

Since 1988, P3 has specialized in telecom billing solutions. The P3iNET billing system, which reflects years of expertise in the field, is now accessible for your use. The three pillars represented by the "P3" are Price, Performance, and Power, indicating that handling billing and customer service can be a seamless aspect of your operations. With the P3iNET software, automation streamlines your billing and customer service processes. Your responsibilities will primarily involve gathering call detail records, updating the database with relevant customer information, rates, and configurations, and executing the billing procedures. P3 provides assistance based on your specific needs, or alternatively, your team can manage all aspects of data collection and processing independently. This flexible approach ensures that you can choose the level of support that best fits your business model.

Powercode's billing and provisioning software provides a thorough solution designed for Internet Service Providers (ISPs) to optimize their operations and boost customer satisfaction. With a versatile billing framework, it accommodates recurring services, one-off charges, referral incentives, self-expiring discounts, and various fees, empowering ISPs to handle customer transactions efficiently. Its automation features enable seamless invoice creation, offering the ability to print, view, or email statements to customers. The software integrates with numerous payment gateways, facilitating credit card and ACH/EFT payments in different countries, which guarantees smooth financial transactions. Additionally, the provisioning aspect allows ISPs to establish service plans based on parameters like speed, usage, and bursting capabilities. By leveraging the Powercode Bandwidth Management Unit (BMU), ISPs can define service options for VoIP, wholesale, and guarantor accounts, track usage and overages, and manage customer accounts by throttling services once specific usage limits are reached. This multifaceted approach not only simplifies billing but also enhances the overall customer experience in the competitive ISP market.

Completely adaptable within a few hours to accommodate fresh and creative plans and offerings. Make alterations without needing assistance from vendors. Operate with marketing agility to launch new promotions, marketing strategies, or services in a matter of hours or days rather than taking months. Experience multi-faceted convergence encompassing payment, network, and service. Benefit from real-time billing and charging that adeptly manages prepaid, postpaid, and hybrid accounts. Access a comprehensive range of services including voice, video, and data across various network technologies such as wireline, wireless, and IP. Utilize a unified charging engine, product catalog, and customer management system. This versatile tool enhances efficiency and accelerates the rollout of new products. Enjoy a significant decrease in both operational and capital expenditures while effectively managing complex and distinct B2B, B2C, and B2B2C relationships. This approach leads to a noticeable and meaningful boost in subscriber satisfaction and retention, ultimately fostering long-term loyalty. The streamlined processes set the foundation for sustainable growth in a competitive market.

For over two decades, Aradial Technologies has been delivering innovative billing, policy control, and AAA software solutions to internet service providers of all sizes. Both smaller ISPs and major providers with millions of users can seamlessly incorporate Aradial into their existing IT and Network frameworks. Aradial's diverse product lineup unlocks a plethora of opportunities for various sectors, including ISPs, MNOs/MVNOs, Hotspots, WISPs, LTE, FTTH, and mobile technologies like 3G, 4G, and 5G, as well as VOIP, IPTV, ASPs, and Wireless LAN. To date, over 1,000 operators across 80 countries have invested in Aradial’s offerings. Their Convergent Billing software encompasses a range of functionalities, such as Prepaid and Postpaid options, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, they provide a Radius server tailored for ISP, VOIP, DSL/PPPoE/FTTH, and MNO applications. Furthermore, there is a specialized adaptation of their Convergent billing and AAA solutions utilizing Diameter and RADIUS protocols for LTE, LTE HSS, 3G Cellular/Mobile (including 3GPP, GSM, and CDMA2000), PCRF, as well as M2M Billing, which further demonstrates their commitment to meeting the evolving needs of the telecommunications landscape.

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.