Best Billing and Provisioning Software in South America - Page 3

A digital BSS platform that includes convergent billing, billing, digital CRM, partner management, and many other modules. This allows for rapid delivery, monetization, management of the most recent communications services, and allows for rapid delivery. Alepo Digital Business Support System includes a CRM that digitizes customer experience and improves retention. It automates workflows, streamlining support and sales. Alepo's device-responsive, omnichannel self-care system with AI chatbot integrations allows customers to get instant support 24x7x365. This empowers customers to choose their preferred platform while reducing the burden on CSRs. Alepo's central product catalog allows operators to quickly launch new offerings in response a changing market demand.

The telecom market has seen major changes over the past decade. Mobile devices, over-the top communication services like video streaming and a moderation of traditional voice services have all been disruptive to the industry. As IoT, 5G and other emerging technologies become more common, the complexity of telecom billing will only increase. Communications Service Providers (CSPs), in order to remain competitive and grow with their market, will need to replace outdated billing systems with convergent systems that offer greater flexibility as well as cost-saving efficiencies. CostGuard is an easy-to use convergent billing platform that can be used across all markets, customers, and service lines. You can also launch new products, services, and pricing models much faster than your competitors.

At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.

ParaBill stands out as the inaugural commercially available Open Source Billing and Customer Care solution, catering to traditional telecom and communication services alongside content-based charging models. We offer a variety of services customized to meet your specific requirements, including training, feature development, and installation and configuration assistance. Initially, development faced delays due to market dynamics, leading to a transition of ownership in 2006 from Parabell AB back to the original developers. This shift was aimed at ultimately releasing ParaBill as an Open Source platform, and in May 2006, the first public version of ParaBill was successfully launched as an Open Source solution, marking a significant milestone in its evolution. The release not only enhanced accessibility for users but also fostered a collaborative community to further improve the software.

Comprehensive usage data serves as the foundation for a service provider's success in the marketplace. The ability to effectively leverage this data, which often originates from various sources and formats, is crucial for achieving business objectives. TeleLink takes in usage records from any origin, standardizes them, and enhances them by integrating additional essential data sets such as jurisdictions and trunk groups. By efficiently correlating and summarizing this information, carriers are equipped to uncover significant insights and obtain immediate visibility into customer interactions, market dynamics, traffic trends, and network usage. TeleLink's capability to provide detailed event information facilitates troubleshooting, research, and the creation of in-depth reports for further examination, aiding in both the initiation and defense of billing disputes as well as fulfilling regulatory reporting obligations. Users can also correlate their usage data with industry-standard or customized reference data sets for more advanced and insightful reporting. Furthermore, the platform allows for grouping, filtering, and sorting data based on user-defined time frames and increments, enhancing the analytical experience. This level of functionality empowers service providers to make informed decisions and optimize their operations effectively.

By configuring this feature within your CFAST, you unlock a powerful and user-friendly tool at your disposal. This allows you to efficiently manage the connections between orders and incidents across various services. You can enter, track, resolve, and finalize all communications related to incidents while adhering to diverse standards. Additionally, it enables you to generate both manual and internal incidents as needed. Conduct tests to determine the most suitable services for your clients. Integrating your CFAST will help centralize your order management system effectively. The system interprets files and presents the information within a user-friendly interface. You will receive notifications from your CFAST regarding all essential details you need to be aware of. Moreover, this feature ensures that your incident management process is streamlined and organized, enhancing overall operational efficiency.

aBILLity is an exceptional tool designed to efficiently manage your service portfolio while ensuring accurate billing for your customers. This comprehensive communication billing platform has been meticulously developed and enhanced to meet all your billing needs. Exceed your business goals with features like real-time analytics, fraud detection, customizable customer portals, and smooth back-office integrations. It protects you from supplier overcharges and ensures that you do not miss out on potential revenue from your customers while also identifying and preventing fraudulent activities. With aBILLity, you can design attractive bundles and subscription plans for a wide range of ICT services that will delight your clientele. Additionally, aBILLity guarantees precise calculations for your bills, merging all fixed and variable charges into a single, convenient invoice for each customer, streamlining your billing process. This innovative solution not only simplifies management but also enhances customer satisfaction through its reliable and transparent billing practices.

ActivePlatform is a full-service automated cloud brokerage solution for cloud service providers, Microsoft CSP partners, cloud VAR/VAD, that makes it easier to manage and control the cloud delivery and business profitability. ActivePlatform offers a white-labelled cloud brokerage platform, which supports selling of Microsoft CSP subscription services, including Office 365 and Azure among other services, as well as other vendors' offerings from its global catalogue of leading brands. Service providers on ActivePlatform serve thousands of end users with multi-vendor subscriptions.

Ordway is a smart bill and revenue automation platform that scales businesses. It simplifies the way companies price products, send invoices and collect payments. It also recognizes revenue. The cloud-based platform was designed for small businesses. It eliminates manual workarounds in revenue recognition and accounts receivable functions. It sits between an accounting system and an application/CRM. Flexible templates allow the platform to deal with a wide range of customers, including multiple contracts, unique contact terms, and multiple charges. The platform generates accurate revenue schedules. Finance teams can also create custom revenue recognition templates. Automated billing runs send monthly invoices that include all active and newly activated customers. Integration with existing systems can be achieved with minimal impact on engineering teams by using REST API-first technology.

Our highly adaptable billing software is designed to enable mobile virtual network operators (MVNOs) and telecom operators to innovate and energize the mobile industry. With seamless integration capabilities, our scalable billing and business support system (BSS) solutions empower you to shape the future of mobile services. By optimizing and automating essential billing and back-office operations, our software also facilitates 5G monetization and the development of innovative service offerings that challenge conventional business models. We address a wide range of billing and revenue management challenges, placing you firmly in control of your financial processes. Leverage our platforms to streamline and enhance access to MVNO, over-the-top (OTT), Internet of Things (IoT), and 5G sectors, utilizing our real-time Diameter Online Charging System (OCS) bridge as the central network access enabler. Furthermore, we support groundbreaking MVNOs by providing not just billing and BSS solutions but also expert guidance for initial setup and ongoing revenue management strategies. In this rapidly evolving market, our commitment to your success ensures that you remain competitive and responsive to changing consumer demands.

An all-encompassing OSS/BSS solution platform designed specifically for ISPs and telecom operators enables seamless management of broadband services. This platform empowers service providers to enhance operational efficiency, automate billing processes, lower infrastructure costs, and accelerate business growth. We pride ourselves on being an extension of our clients' teams, readily available to offer immediate support when required. By eliminating the need for licensing fees associated with databases and operating systems, our solution significantly decreases capital expenditures on hardware infrastructure. It also allows field teams to gain immediate access to essential data to effectively carry out their responsibilities. This data accessibility is facilitated through user-friendly mobile applications. Our meticulously defined processes and guidelines ensure a smooth and efficient migration experience without complications. Additionally, our solution boasts exceptional scalability, capable of supporting millions of subscribers from a single instance, making it a robust choice for growing businesses. Ultimately, our commitment to innovation and client satisfaction sets us apart in the industry.

This platform represents the sole subscription business solution that merges omnichannel commerce, subscription management, billing, and predictive analytics into a cohesive user-focused framework. Your prospects, customers, partners, and internal teams require a contemporary system that facilitates effortless interactions with your brand, products, and integrated systems. Establishing lasting customer relationships transcends merely managing recurring billing; it hinges on automating processes that begin with the customer journey, focusing on user experiences and financial aspects seamlessly. Relying solely on revenue reports fails to capture the intricacies of evolving customer relationships. Each interaction with a user serves as a vital data point, essential for crafting a narrative that bridges the past with future engagements. With keylight, you can effortlessly create omnichannel customer journeys from the start. This platform not only encompasses commerce, billing, and analytics but also provides pre-built applications tailored for every user group, empowering businesses to effectively cultivate and monetize enduring customer relationships. Ultimately, this holistic approach ensures that every facet of the user experience is optimized for success.

Everything you need to kickstart your phone and data service offerings is conveniently located in a single platform. Enjoy wholesale connectivity alongside streamlined checkout processes, payments, tax handling, and compliance management. We’ve developed this solution so you can focus on your business instead of the technicalities. Start offering eSIMs and SIM cards that provide talk, text, and data services on top-tier networks across the globe. Combine various elements from Gigs’ all-in-one product suite to create and launch your personalized mobile service, paving the way for a steady flow of income. You can establish a customized checkout experience and a comprehensive plan management website without needing to write any code, making the process incredibly user-friendly. Easily manage recurring billing, handle refunds, and oversee taxes and payouts without the hassle of integrating with third-party payment systems. Significantly lower support costs by 95% with the help of instant sales capabilities and round-the-clock customer service solutions. Address any support inquiries with just a single click. Access every subscription detail, metric, payment, SIM, and device through one unified interface, ensuring that your dashboard is always included regardless of the implementation method you select. Moreover, this streamlined approach enhances operational efficiency and customer satisfaction.

Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.

MINDBill offers a comprehensive solution tailored to the specific requirements of carriers across various business lines, including voice, data, content, and video, whether they operate in fixed, mobile, cable, or satellite sectors, and cater to both prepaid and postpaid customers. This platform empowers telecom providers to swiftly launch services, automate business processes, and manage complex business models while efficiently overseeing millions of subscribers and transactions. The suite features web-based applications that facilitate the complete management of any customer lifecycle, whether they are private individuals or businesses, and whether on prepaid or postpaid plans. In addition, MINDBill includes a customer care application designed for customer service representatives and a self-service app for subscribers, allowing them to access invoices online, process payments, and monitor their data package usage. Furthermore, the user-friendly module designed for telco retail shops enables operators like GSM and TDMA to seamlessly sell a variety of products, services, and accessories. The Point of Sale (PoS) system is equipped with advanced functionalities, including resource and inventory management, as well as sales and cashier management, ensuring a streamlined retail experience for both operators and customers alike. With its diverse tools and features, MINDBill stands out as a versatile partner for telecom operators looking to enhance their service offerings and customer satisfaction.

With PRISM, enterprise subscription and billing automation reach new heights, offering unmatched flexibility in developing pricing and billing strategies. Our platform simplifies, manages, and automates intricate operations, enabling you to innovate more rapidly while scaling efficiently. PRISM empowers you to design billing plans tailored to your specific business needs, ensuring you can craft the subscription experiences that resonate most with your customers. Everything essential for managing your customer lifecycle is consolidated within one robust platform. Regardless of your company's size, we provide the essential enterprise features at a competitive price. By efficiently managing all aspects of customer operations and services, PRISM ensures that customer service representatives have access to accurate and current information, which reduces time spent on support calls and lowers overall support costs. Enhanced efficiency translates to heightened customer satisfaction, fostering loyalty and retention in an increasingly competitive market. This comprehensive approach not only streamlines processes but also enhances the overall customer experience.

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution eliminates obstacles to providing advanced real-time convergent experiences, offering a comprehensive suite of core real-time products that will enhance subscriber growth, boost revenue, and elevate profitability. Recognizing that precise charging and billing play a vital role in the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software designed OmniCare™ to facilitate seamless management across any service, network, and subscriber type. This innovative solution delivers genuine convergence through a singular billing platform capable of managing prepaid transactions, real-time charging, and a variety of services including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Additionally, it caters to postpaid customers by offering advanced features such as intricate customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming charges, and interconnect billing, thus ensuring comprehensive coverage of all customer requirements. As a result, CSPs can enhance their operational efficiency while simultaneously improving their customer satisfaction levels.

Fonix stands out as the premier platform for engaging consumers and generating revenue through mobile channels. Each month, we facilitate transactions worth millions of pounds for prominent brands. Our text-to-donate feature provides an easy and impactful way for individuals to contribute to charitable causes. For instance, supporters can simply text ‘THIRTY’ to a designated shortcode to make a £30 donation. Campaigns can be effectively launched and tracked in real-time during events such as live broadcasts and telethons. Furthermore, Fonix includes delayed donation technology, allowing participants the choice to donate or withdraw their donation while entering a competition. Charities can also take advantage of a Gift Aid declaration website, which Fonix builds and manages. The use of SMS fosters audience engagement and participation. With Fonix’s Campaign Manager, users can effortlessly set predefined campaign timings, entry costs, limits, and various other parameters. Additionally, integrating SMS Billing with CRM automation streamlines campaign management, and one of our media partners has reported an impressive average increase of 7.1% in competition entries. Overall, Fonix not only simplifies the donation process but also enhances the overall fundraising experience for both charities and donors.

OBS is created by a committed group of skilled experts from various fields such as information technology, business management, digital media, and convergence technologies. With a collective experience exceeding forty-five years across these related areas, our team has synergized individual talents and capabilities with technological advancements essential for businesses aiming to reshape the future. The elements of tomorrow's technology and business are rooted in current strategies and philosophies intended to propel future trends, as we have recognized through years of dedication and familiarity with the needs and challenges faced by different industries, thanks to our insights into evolving technologies. As we continue to navigate this landscape, our focus remains on innovation and adaptability, ensuring that we are always prepared to meet the ever-changing demands of the market.

As MACC operates as a comprehensive service bureau, there is no need for your business to handle any part of the CABS billing system maintenance, as MACC takes care of all system upkeep and rate table revisions internally without any additional fees. This includes providing an audit trail for unmatched revenue assurance, along with online access to customizable reporting features. The integration with our financial software simplifies record-keeping processes, while the consolidated billing option enhances revenue maximization. MACC efficiently issues regular FGD CABS and consolidated invoices to more than 400 Inter-Exchange Carriers. Furthermore, AccessMart, MACC’s innovative web-based tool for revenue assurance and reporting, empowers telecom businesses to monitor CABS usage and revenue trends through an online interface. This service enables the analysis of both short and long-term trends to ensure that your company accurately receives the carrier access revenue it is entitled to, ultimately eliminating the need for manual CABS data record-keeping and allowing staff to focus on other important tasks. By streamlining these processes, MACC helps you optimize operational efficiency and improve overall business performance.

The premier open-source billing platform offers unmatched flexibility and customization options for tackling intricate billing challenges. Whatever your vision entails, we can bring it to life. jBilling efficiently navigates complex billing situations, ensuring that you can seize every promising business opportunity that comes your way. With jBilling, you can rapidly launch your groundbreaking products and services by keeping your custom code separate and easily adjustable whenever necessary. This platform's open-source nature provides complete transparency into the source code, allowing you to maintain confidence in your billing process. By choosing jBilling, you benefit from a high-performance, expertly managed service that scales seamlessly as your business grows. You can also opt to deploy jBilling in your own data center for a powerful, adaptable billing solution tailored to your specific needs. Additionally, you have the option to collaborate with one of jBilling's Approved System Integrator Partners to ensure a smooth implementation. Embrace the unparalleled capabilities of jBilling to transform your billing processes today.

eCDR offers a comprehensive suite of reporting capabilities and the versatility required to efficiently oversee and distribute telecommunications expenses. It is user-friendly and fully adaptable to your specific needs. The CDR-Data applications are backed by a range of products that equip you with everything necessary to manage your communications and personnel expenditures without the need for additional resources. CDR-Data has built a solid reputation based on its commitment to responsiveness, coupled with a wealth of hands-on experience and expertise that sets us apart from other providers in the market. Our ongoing success hinges on prioritizing the needs of our clients every single day. Organizations that charge for communication usage typically have two primary goals: to ensure that bills are produced swiftly and to guarantee their absolute accuracy. With CDR-Data Bill-Back, we relieve you of this burden by automating numerous tasks and processes that consume your time, resulting in a transparent and precise bill for your clients. Furthermore, our dedication to innovation ensures that we continuously enhance our services to meet evolving client demands.

NetQuest BI offers comprehensive visual representations and analyses of network data, including CDRs and outputs from NetAnalyzer reports, while incorporating critical information such as Country/City codes, ratings, LERG, and trunk group details. This platform is optimized for both short-term, 90-day online storage and extended periods, facilitating in-depth analysis and extensive drill-down features for use across multiple departments. With its user-friendly interface, NetQuest BI ensures that users can efficiently navigate and extract valuable insights from their data.

In an ever-evolving and progressively digital landscape, maintaining agility is crucial. Completing essential business tasks can be challenging when away from your computer. The iVUE AppSuite brings your enterprise information directly to you in the field. Equipped with vital features for accounting, customer support, and engineering, the iVUE AppSuite app empowers you to achieve your objectives no matter where you are or what time it is. This flexibility ensures that you remain productive and connected, regardless of your location.

ABS offers an economical yet high-performing Billing and CDR Processing System that efficiently rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs. Additionally, it generates Network and Usage Threshold Alerts, along with comprehensive Carrier and Profit/Loss reports, while also creating LCR Routing Data and enabling the comparison of multiple carrier rates. The underlying technology for the ABS 100 leverages Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows, and Perl. Designed primarily for the company's internal team, the system is capable of executing most of its functions and services automatically after initial configuration. This tool is particularly useful for analyzing and comparing rates from two or more carriers, allowing for an informed decision-making process. Furthermore, the analysis can incorporate actual traffic data, revealing which combination of carriers would yield the most advantageous results for the user.