Best Web-Based Churn Prevention Software of 2025

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys. Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

We ensure that your online business runs smoothly, beyond the click of a button. This allows you to create memorable experiences for customers. With infinite checkout flexibility and self-service capabilities, you can sell what your customers want. Integrate disparate systems to create seamless customer experiences. Manage your business at any volume by integrating them all. Use consumer insights to make real-time decisions and turn customers into loyal fans. You can launch new landing pages, sales funnels and products in lightning fast time and combat fraud to increase your bottom line.

Our partnership and platform accelerates and enhances every aspect of the subscription lifecycle—from plans, pricing, and promotions and subscriber management, to payments optimization, recurring billing, churn management, and revenue recognition. Recurly delivers: - Scalability: Our platform is built for growth, adapting effortlessly to your evolving needs. Enter new markets and manage expansion without skipping a beat. - Subscription Insights: Gain data-driven expertise on subscriber behaviors and preferences, empowering you to make strategic decisions that bolster your bottom line. - Subscriber Retention: We perfect the art of retention through personalization for heightening customer engagement and robust churn management solutions. - Profitable Growth: Our technology isn't just sustaining; it's growth-accelerating, driving operational efficiency and fostering innovation.

ProfitWell solves the most difficult parts of SaaS and subscription growth. ProfitWell offers accurate subscription analytics (100% for free), reduces customer churn, automates revenue recognition, optimizes pricing strategies, and provides data-driven products that help you optimize your pricing strategy. ProfitWell powers over 14,000 companies in more than 100 countries. This allows them to focus on their customers and product, rather than their growth.

Customized Customer Messaging Driven by Behavior. Ideal for Your SaaS Platform. Effectively onboard and engage your users through targeted campaigns that respond to their behaviors. Select the optimal communication channel — whether through email or in-app notifications — to provide essential information at crucial moments. Streamline your onboarding process with automated campaigns tailored to user actions. Ensure timely delivery of relevant content. Activate email campaigns automatically in response to user interactions (or lack thereof) within your application. Determine the best medium for each communication: leverage either email or in-app messages. Classify your users according to their behavior patterns. Dispatch individual announcements or promote new features through one-off broadcasts. Utilize pre-designed campaign templates, eliminating the need to begin anew each time. Monitor user profiles effortlessly through a user-friendly admin dashboard. Apply filters or explore individual user profiles in detail, accessing all their interactions and characteristics. This approach not only enhances user experience but also fosters deeper engagement with your product.

Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now!

Enhance user retention on mobile through push notifications and several additional channels. Maintaining user engagement is crucial for achieving sustainable business objectives. With Reteno, retention becomes effortless. Launch campaigns that generate revenue from the very first day without the hassle of developing your own strategies. You can implement your app retention plan within just five days, likely without needing any technical assistance. Expanding your channel options can significantly boost your reach and return on investment. Utilizing more channels leads to increased opportunities for repeat transactions. It's important to note that acquiring new customers can be five to 25 times more costly than keeping your current ones. By gathering data from multiple sources, you can leverage this information for targeted campaigns, workflows, audience segmentation, and personalized content delivery across various platforms. Our pre-designed workflows tailored to your business model help you effectively acquire, convert, engage, and retain a larger user base. With our user-friendly builders, you can set up any campaign in just a matter of minutes, streamlining your marketing efforts for greater success. This approach not only saves you time but also maximizes your potential for growth.

devtodev is a product analytics platform that allows data-driven teams to gain valuable insights and influence user decision making. You can convert users to paying users, improve app economics, predict revenue, customer lifetime value, and predict churn. You can also analyze and influence user behavior.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

Apxor is an app intelligence platform. We are India's leader in smart in-app nudges. We process 10 Billion events per month and reach 75% of Digital India. You may be surprised at how quickly apps like Instagram, Facebook and Pinterest increase growth. Because they encourage users to experiment and push them towards their product goals. Many apps don't have as much engineering bandwidth as deca-corns. Apxor is used by organizations that value speed, focus, and results. Apxor is used by top apps such as Dream11, Doubtnut and Shemaroo to test new features without lengthy release cycles or huge developer efforts. Apxor is smartly used to nudge users and help them reach their conversion goals.

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

Stop customer churn and recover lost income effortlessly with ProsperStack, the seamless cancellation process designed to automatically reduce churn rates. By utilizing personalized offers, you can retain customers while gathering valuable feedback that informs your strategies for product enhancements, pricing adjustments, and remarketing efforts. The ProsperStack cancellation flow offers a user-friendly and aesthetically pleasing offboarding experience that not only respects the customer's journey but also benefits your business objectives. Integrate it smoothly into your application with minimal coding effort, and easily personalize every aspect of ProsperStack without needing a developer's assistance. Transform your cancellation process into a robust churn-prevention mechanism by offering exclusive deals based on customer segments and their reasons for leaving. Conduct A/B testing on various offers, evaluate the outcomes, and modify your approach in real-time to discover what resonates best with your audience. ProsperStack equips you with the insights necessary to effectively recapture lost revenue while also guiding you in making crucial decisions regarding your product strategy, pricing models, customer service, and overall support. This comprehensive tool not only enhances customer retention but also drives long-term growth for your business.

Maximize your recovery of failed payments on Stripe with the innovative solutions offered by Stunning. Designed from the outset to enhance customer retention, Stunning stands out as the premier option for recovering failed payments specifically tailored for subscription-based businesses utilizing Stripe. This is merely the beginning of what Stunning has to offer. The platform simplifies communication with your clientele, ensuring a steady stream of revenue. Remarkably, we can assist in reclaiming lost revenue without necessitating any emails or notifications to your customers. No matter what revenue recovery strategy is most effective for your particular circumstances, we have a solution ready for you. Stay updated on both failed and recovered payments effortlessly. With Stunning, you gain access to a comprehensive set of data, communication resources, and real-time updates, keeping you informed at all times. Additionally, our service allows you to automatically update customers throughout their subscription journey with meticulously timed and fully customizable emails about crucial events, including subscription initiations, trial completions, upcoming charges, transaction notifications, cancellations, and much more, ensuring they are always informed. This seamless integration of communication and data management offers unparalleled support for your business's revenue recovery efforts.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Enhance your revenue and customer loyalty with autonomous AI agents that interact with users throughout their entire journey. Accelerate your growth by utilizing these agents for seamless onboarding, activation, and retention, as they deliver tailored, high-conversion emails to your audience. By adopting this approach, you can liberate yourself from the burdens of intricate workflows and focus on developing your product. Just communicate your main priority to Waitlyst, and it will be taken care of. Stay proactive in monitoring growth trends and anticipating shifts in user behavior. Our no-setup reports provide you with essential insights necessary for making data-driven growth decisions. Waitlyst integrates all your company’s customer data and activities into a single platform, effectively removing data silos and offering the insights that are vital for boosting revenue and customer retention. With this comprehensive solution, you can easily track performance metrics and understand customer patterns, further ensuring your strategies are aligned with market demands.

Utilize product, behavioral, and CRM indicators, among others, to enhance sales, customer success, and marketing strategies that not only expand pipelines but also accelerate net dollar retention growth. Our users are experiencing significant revenue increases as a result. We analyze and learn from billions of data points across businesses and users in almost every corner of the globe. Our platform is crafted to enable teams to grow their customer base, improve retention rates, and convert a higher number of signups. Receive notifications when there is an intention to expand, and identify potential opportunities by analyzing opportunity size based on department, job title, or engagement level. Quickly convert customers with high purchasing intent while providing support to those who may be facing challenges. Gain insights into the reasons behind customer conversions and identify specific elements that may deter others. Upollo processes your data in real-time, providing actionable insights in just minutes, thereby empowering your teams to effectively enhance your NDR, ARR, and LTV, among other metrics. Ultimately, our solution not only streamlines your processes but also ensures you capitalize on every growth opportunity available.

Customerscore.io is a SaaS business tool that helps predict churn, find upsells and grow revenue. It allows you to manage customer segments automatically with triggered communications based on health scores. It is easy to use, with pre-integrated data. Businesses can see results immediately. It uses machine learning to identify churn risk and highlight upsell opportunities. Smart alerts keep you informed of important changes. Customer segmentation, automated outreach and health monitoring are key features that make customer engagement more effective. Customerscore.io focuses you on the right actions that will grow your business and reduce customer churn.

Qymatix, an AI startup, helps B2B companies turn sales data into insights that can support profitable growth. Qymatix Predictive Sales Software, which is powered by artificial intelligence, provides analytics for cross-selling and pricing in both traditional and digital channels. Qymatix Solutions GmbH has created a unique cloud technology that combines data models to enable machine learning, artificial Intelligence, and HTML5 data visualisations for ERP and CRM Systems. This advanced predictive sales software allows sales managers in business to business to perform cross-selling and churn prevention as well as pricing analytics in one click.

RapidMiner is redefining enterprise AI so anyone can positively shape the future. RapidMiner empowers data-loving people from all levels to quickly create and implement AI solutions that drive immediate business impact. Our platform unites data prep, machine-learning, and model operations. This provides a user experience that is both rich in data science and simplified for all others. Customers are guaranteed success with our Center of Excellence methodology, RapidMiner Academy and no matter what level of experience or resources they have.

Elevate your startup effectively with the right tools. For SaaS and subscription-focused enterprises, Baremetrics offers essential metrics, dunning, and engagement resources. By filtering out the excess, our platform provides you with vital insights that empower you to make profitable decisions and drive your business forward. Understand your current status, prepare for the future, and strategize for sustainable growth both in the near and distant future. Tired of monotonous charts and graphs? We prioritize creating a vibrant and engaging design that inspires you. Each feature is not only functional but also visually appealing, ensuring that you can access the data necessary for identifying growth opportunities, answering your queries, and performing in-depth analyses seamlessly. Embracing a data-driven and customer-centric approach is now more achievable than ever. We aim to be the ultimate analytics solution for SaaS and subscription services that you've always envisioned. With just a single click, you can access hundreds of invaluable metrics and insights to propel your business to new heights!

Recover any payments that were not received. Gravy is the secret to recurring revenue retention in subscriptions and membership businesses. We have the solution to customer retention and payment recovery. We have been refining and developing the best scripts, engagement strategies, and conversion technologies for the industry-leading failed payments recovery solution. Gravy can work with all payment processors, CRMs, and product delivery systems. Our implementation team integrates your tech stack and ensures that customers and failed payments are synced in real time. A US-based retention specialist will work with you. This specialist is focused on one thing: recovering failed payments and customers. This will allow you to keep your payroll costs low and your profits high. Gravy allows you to retain customers by allowing for recovery of declined payments, credit card declines, and lost revenue.