Best Clienteling Software in the Middle East

Openbravo is the cloud-based omnichannel platform of choice for retail and restaurant chains looking to accelerate innovation and execute omnichannelly. Flexible technology allows for greater agility and innovation. It also lowers IT costs. This allows for better customer experiences across all channels. Key capabilities include a mobile OMS engine, price and discount management and mobile inventory. Openbravo software is available under a subscription-based arrangement. Openbravo is a preferred choice for international brands like BUT, Cirque du Soleil and Groupe Rand. Visit www.openbravo.com to learn more.

Salesmate, a web-based integrated CRM platform that allows your business to automate, accelerate, and grow revenue by having your entire sales, marketing, and CS team working together under one platform. Salesmate is used as your one source of truth giving you a 360-degree view of all of your contacts. Your Marketing Team can create laser-focused campaigns based on your companies initiatives. Your Sales Team will be able to manage their sales pipeline and be given the tools to make more calls, reach out faster, and never miss an opportunity because of disorganization. Finally your CS team will be able to manage your biggest client relationships and find upsell opportunities to drive more revenue for the business. With Salesmate, you will have the power to have all departments work together towards one goal. With their 15 day free trial, you can easily try Salesmate today!

Join countless retailers who have enhanced their sales conversion rates and boosted average transaction amounts with the help of Clientbook. This mobile-centric platform tailors the shopping experience to foster stronger connections between customers and retailers. Research indicates that individuals are likely to spend 3.5 to 4 times more each year and have a 33% higher chance of returning as customers when they enjoy a personalized rapport with their sales associate. Clientbook was designed from the ground up to enable sales associates to cultivate these meaningful relationships. Picture a scenario in which a customer enters your store, and you have immediate access to their identity, product preferences, and contact details for follow-up after their visit. With Clientbook, sales associates gain a comprehensive view of their clientele, allowing them to engage effectively at the right moment to finalize sales. Additionally, potential purchases can be saved and effortlessly shared through text or email with just a click, streamlining the communication process and enhancing customer satisfaction. Ultimately, Clientbook not only simplifies the sales process but also nurtures lasting customer loyalty.

StyleSend is a software organization located in the United States and provides software named StyleSend. StyleSend has a free version. StyleSend provides phone support support and online support. Cost begins at Free. StyleSend is offered as SaaS and iPhone software. StyleSend is a type of clienteling software. StyleSend includes training through documentation, live online, and in person sessions. Some alternatives to StyleSend are ALPHA, Endear, and comerzzia.

MeetAlpha is a software organization located in the United States that was started in 2021 and provides software named ALPHA. ALPHA has a free version. ALPHA provides online support. Cost begins at Free. ALPHA is offered as Mac, iPhone, and iPad software. ALPHA is a type of clienteling software. ALPHA includes training through documentation and live online. Some alternatives to ALPHA are Concierge by Mad Mobile, StyleSend, and Red Ant.

Enhance your digital transformation and omnichannel strategy with Cegid Retail’s Unified Commerce and POS platform, tailored specifically for specialty retailers in various industries. Enable the swift and effective implementation of omnichannel services such as Click & Collect and Ship from Store. Revitalize your store operations and empower sales associates to embrace their evolving roles. Streamline inventory management to achieve a unified view of stock across your organization. Facilitate more flexible and informed decision-making to deliver an exceptional customer experience. Innovate your fulfillment strategies and oversee production, wholesale, and retail activities efficiently. Take full control of your operations, from product development to omnichannel distribution. Cegid’s retail management solutions offer a blend of rapid deployment and significant flexibility, allowing you to create product offerings, manage suppliers, set pricing strategies, and handle orders through mobile devices, in addition to overseeing logistics and stock allocation. By leveraging these capabilities, retailers can remain competitive in an ever-changing market landscape.

Foyer’s advanced technology takes into account all aspects of your retail space, integrating smoothly with your current systems to deliver a swift and effective solution that enhances your store operations and boosts profitability. Tailor your solution to meet specific requirements, backed by dedicated assistance throughout the process. Effortlessly merge your online and physical shopping experiences through omnichannel fulfillment, enabling customers to enjoy diverse shopping options using innovations such as Endless Aisle and Digital Shopper. This cloud-based technology supports various integrations to leverage your existing data, including CRM and POS systems. Equip your team with digital tools to access customer information, prioritize duties, and oversee inventory and foot traffic, all while increasing sales through features like Clienteling and mPOS. Further enhance your retail environment with precise tracking and attribution, and utilize comprehensive analytics to report essential metrics, ensuring your business remains competitive and informed. Embracing this technology not only streamlines operations but also fosters customer loyalty and satisfaction.

ConnectPOS is a robust and feature-laden cloud Point of Sale (POS) solution designed for businesses of all sizes. It seamlessly operates on both PC and mobile devices, serving as the backbone of your ideal omnichannel retail environment. Transactions are processed directly through third-party payment providers, ensuring smooth financial operations. We facilitate a real-time connection between your inventory and POS system, allowing for streamlined order and stock management. Our AI Facial Recognition technology enhances the shopping experience by providing personalized suggestions based on customers' shopping history while they are in-store. Managing multiple locations and warehouses becomes a breeze, offering limitless potential for growth and efficiency. You can conveniently select various warehouses on a single invoice, simplifying logistics. Additionally, our cloud-based POS can easily integrate with all major e-commerce platforms, such as Magento, Shopify, and BigCommerce. Should any unforeseen challenges arise, our dedicated support team is available around the clock through the Help Center, email, phone, or live chat to assist you promptly, ensuring your business operates smoothly. This commitment to customer service sets us apart in the industry.

Harness the potential of retail environments through a comprehensive range of cloud-driven solutions designed to revolutionize the shopping experience. Discover how these innovative tools have empowered leading retailers to craft exceptional customer interactions on a large scale. By bridging the gap between consumer desires and employee knowledge, you can provide the tailored shopping experiences that contemporary customers demand. Adapt swiftly to the evolving shopping preferences of your clientele by integrating online and physical retail spaces seamlessly. Ensure that customers enjoy immediate access to products, no matter if they are purchasing online or in a physical store. Leverage AI to transform data into actionable insights, pinpointing risks and opportunities, automating critical tasks, and achieving outstanding performance across various locations. Tulip stands out as a rapidly expanding SaaS firm dedicated to facilitating the digital evolution of retail. What truly sets Tulip apart is its strong focus on valuing and empowering people throughout the process. By prioritizing human connections, Tulip fosters a more engaging and responsive retail environment.

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Ivy Mobility offers an Industry Cloud specifically designed for the consumer goods sector, featuring a comprehensive suite of software applications that enhance and streamline various functions such as sales, merchandising, distribution, and direct store delivery. With a focus on improving retail execution, the field sales module empowers sales representatives to create the ideal store environment by conducting surveys, audits, and guided selling processes. The Direct Store Delivery (DSD) functionality caters to a range of users, including sales personnel, delivery teams, route sales agents, and independent representatives. Additionally, the field service component aids route sales representatives in scheduling stock deliveries, restocking vending machines, and managing financial collections efficiently. Sales Force Automation facilitates client engagement in retail environments, allowing brand ambassadors to directly promote products to consumers, implement promotions, increase sales, and manage inventory and time effectively. Moreover, Distributor Management tools assist brands and major distributors in overseeing routes, sales, and route accounting seamlessly. Lastly, Digital Merchandising enables merchandisers to effectively manage planograms, display setups, and monitor competitor activities, ensuring that they maintain a competitive edge in the market. This comprehensive suite not only enhances productivity but also fosters better collaboration among various stakeholders in the consumer goods industry.

Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.

Founded in 2005 in Greece, Free FutureSoft has expanded its reach globally, delivering CRM, Clienteling, and Retail solutions across various regions including EMEA, APAC, and the Americas, as well as numerous countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a software solutions provider, Free FutureSoft adheres to the highest standards in offering innovative services tailored for both private enterprises and public organizations. The company is particularly well-suited for businesses with numerous points of sale and mobile partners operating internationally, enabling them to maintain seamless alignment with diverse markets in a cost-effective, secure, and efficient manner. Their solutions facilitate the systematic recording and analysis of sales, returns, inventory levels, orders, pricing, and discounts, making operations smoother. Additionally, Free FutureSoft serves as a strategic asset for acquiring, retaining, evaluating, and categorizing customers, thus enhancing overall business performance and customer relationships. With a focus on user-friendly technology, Free FutureSoft empowers organizations to thrive in an increasingly competitive landscape.

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

Empower your store associates by granting them real-time access to the complete inventory catalog throughout the organization. Enhance shipping capabilities and minimize discounting by enabling shipments from any location that has stock available. Improve customer experience by merging store and endless aisle purchases into one seamless transaction. Provide customers with the entire product catalog, complete with descriptions, pricing, images, and reviews, all while remaining at their side. Managing accurate inventory can be challenging; simplify this process with a unified view that reflects all supply and demand. Preserve your current master systems for products, pricing, promotions, and inventory to ensure that information remains consistent and comprehensive across the organization. Utilize your preferred business intelligence tools to analyze data, including orders, inventory, and payment activities. Additionally, all this information is made accessible through streaming APIs that capture every event occurring within the platform. With these tools, businesses can enhance their decision-making processes and responsiveness to market demands.

In today's market, shoppers are seeking more than just a conventional retail experience when it comes to clothing and accessories. Thanks to advancements in technology, brands are now able to revolutionize their retail environments entirely. The rise of mobile technology allows contemporary beauty brands to leverage innovative solutions that not only meet but exceed customer expectations. While physical stores will continue to play a significant role, consumers increasingly utilize various channels for product research, yet they still prefer to make their final home furnishing purchases in-store. The PredictSpring modern POS system provides telecom retailers with a chance to establish a new benchmark in a rapidly evolving, digital-centric landscape. Furthermore, wineries, which traditionally focused on in-person tastings, must now enhance the overall customer journey both online and offline by implementing forward-thinking retail strategies. The integration of such solutions ensures that brands stay relevant and competitive in a fast-paced market.

Comerzzia serves as a versatile commerce platform designed to enhance the shopping experiences of retailers by providing a consistent and seamless interaction across various customer touchpoints, ultimately leading to increased engagement and higher sales figures. Catering to both food and non-food retailers, it is tailored to support cloud, mobile, social, and Internet of Things (IoT) functionalities that align with the diverse lifestyles of consumers. The platform's complete integration with the Order Management System (OMS) allows for a flexible and uninterrupted shopping journey across different channels. Additionally, it features Customer Relationship Management (CRM) capabilities linked to the Point of Sale (POS), facilitating personalized shopping interactions, cross-selling, assisted purchasing, and clienteling. A centralized process manager oversees the flow of information from the main office, ensuring all customer, product, and sales data is synchronized and readily accessible across various on and offline sales points. This comprehensive approach not only improves efficiency but also enhances the overall customer experience.

The retail sector is rapidly evolving from B2B to B2C and even B2B2C, as businesses strive to keep up with a landscape where almost every purchase is influenced by digital interactions; in this environment, having the agility to adapt can mean the difference between success and failure. With the integration of physical and digital shopping experiences now a reality, retailers must be equipped to sell, engage, and fulfill across various platforms without limitations. Manhattan Active® Omni stands out by providing a cohesive solution for sales, engagement, and fulfillment through a single cloud-native application, offering the necessary flexibility and scalability to effectively meet the demands of omnichannel customer interactions. Developed in the cloud, Manhattan Active Omni includes a comprehensive suite of order management, inventory, fulfillment, customer engagement, and point of sale capabilities, ensuring that it remains up-to-date and highly adaptable. This innovative platform not only streamlines operations but also empowers retailers to enhance their customer service and drive profitability in an increasingly competitive market.

Confer With, a video commerce platform, allows your team to offer real-time advice to customers on what they should buy. It's a great way to increase sales and customer loyalty by offering personalized online shopping experiences. Live video shopping allows you to engage with customers and upsell, cross-sell, or even add promotions to their baskets. Confer With combines live video and your eCommerce platform to give you access to your entire product catalogue. This allows you to make your products shoppable in one to one video calls. You can share product images and video demos on the platform. It allows you to curate your recommendations and makes it easy for customers to shop with.

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

Red Ant is a software organization located in the United Kingdom that was started in 1999 and provides software named Red Ant. Red Ant provides phone support support and online support. Red Ant is offered as SaaS software. Red Ant is a type of clienteling software. Red Ant includes training through documentation, live online, and in person sessions. Some alternatives to Red Ant are ConnectPOS, Foyer, and Mercaux.

XGATE is a software organization located in China that was started in 2004 and provides software named XGATE. XGATE provides phone support support, 24/7 live support, and online support. XGATE is offered as SaaS software. XGATE is a type of bulk SMS software. XGATE includes training through documentation, in person sessions, and videos. Some alternatives to XGATE are SMSINDIAHUB, Salesmate, and SMSLocal.

Endear is a software organization located in the United States that was started in 2016 and provides software named Endear. Endear provides phone support support, 24/7 live support, and online support. Endear is offered as SaaS, iPhone, iPad, and Android software. Endear is a type of clienteling software. Endear includes training through documentation, live online, and in person sessions. Some alternatives to Endear are StyleSend, Salesfloor, and Concierge by Mad Mobile.

Merge the boundaries of physical and virtual retail by equipping your customer-facing teams with enhanced digital capabilities, allowing them to engage with customers no matter their location. Our integrated retail solutions are designed to connect, motivate, and cultivate lasting relationships with your customers. Deployed across various sectors including pureplay brands, boutiques, and department stores, our offerings create unforgettable shopping experiences for retailers in fashion, beauty, jewelry, home goods, and electronics. Not only is our solution user-friendly and quick to implement, but it also eliminates the need for costly and complicated infrastructure. With the dedicated support of our customer success team, you'll be guided throughout the process to ensure a return on investment in just 3-6 months, making this a smart choice for your retail strategy. Ultimately, this approach not only enhances customer satisfaction but also drives business growth in an increasingly digital marketplace.

The rapidly evolving landscape of consumer preferences necessitates flexibility in your business processes, encompassing everything from merchandise strategies and pricing models to sales execution and order fulfillment. Our innovative approaches empower more than 1,000 brands to swiftly adjust and craft unique experiences that foster customer loyalty and drive revenue growth. Seamlessly integrate shopping experiences across various channels, devices, and interactions. Provide exceptional customer experiences that transform casual viewers into committed purchasers. Accurately forecast, plan, and evaluate inventory investments to maximize success during every sales period. Make informed pricing choices based on scientifically grounded, data-driven insights. With a comprehensive, integrated order management system, you can fulfill every commitment profitably for each customer, no matter the order source or delivery point. Utilize our advanced brokering and sourcing capabilities to ensure that every order is sourced from the most advantageous location. Additionally, enhance your efficiency with streamlined and consistent in-store fulfillment processes, allowing you to seize every potential sale opportunity.