Best Cloud Communication Platform Software in China

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.

MirrorFly is a custom CPaaS provider powering businesses and enterprises with real-time communication, such as instant messaging, voice calls, and video conferencing through Chat APIs and SDKs. Regardless of the use case, tech stack, and devices, MirrorFly supports brands across the world to build their own chat platform with complete customization and zero limitations. MirrorFly’s Key CPaaS Benefits: ✅ Host on Your Own Server ✅Unlimited Customization ✅ Complete Data in Your Hand ✅ 1000+ Features ✅ Custom Security (Gmail, Phone, BioMetric, etc) ✅ Upload Enlarged Files (3+ GB) ✅ Mulit-tenant Server ✅ Scale 1+ Billion Concurrent Users ✅ Free Migration & Integration ✅ Hire Your Own Dedicated Team

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. Agents can access all chats, emails and calls from one Jivo app and your clients can get support via social media and increase your sales opportunities. We are integrated with Shopify, Wordpress, Wix, Bigcommerce, Tilda and many other big names in the industry. We feature chatbots, WhatsApp, Instagram and many other very important communication channels so your revenue can increase more and more. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support.

Digital Samba is a video conferencing solution that uses innovative features and technology to fulfil its customers' communication and collaboration needs. Clients use the platform for daily business meetings, webinars, online learning, application development, etc. The platform is the result of 19 years of experience at the forefront of the video conferencing space. This experience has helped create a feature-rich platform ready to adapt to changing technologies and workplace practices. Digital Samba's customers include world-renowned companies like McDonald's, Deloitte, Ferrari, Raiffeisen Centrobank, American Express and more. Thanks to the Digital Samba Embedded SDK, you’ll be able to integrate and control a full video conference experience inside your application by simply copy-pasting a few lines of JavaScript code.

Wimi has been helping teams win more opportunities for nearly ten years. It is the European leader for project management and online collaboration software. Wimi is a suite of tools that helps businesses stay in sync, increase team productivity, improve collaboration, and protect critical data. Top features include unified workspaces and a drive solution, team communication. File sharing, task management, file management, project calendar, video/audio calling, reporting, access rights management. Wimi adheres to the highest industry standards in security, including encryption and multi-factor authentification. Wimi is used by 55,000 companies every day. Start your 14-day free trial today!

Fuze stands out as the leading global platform for cloud communication and collaboration tailored for enterprises. It streamlines the intricacies associated with managing on-premises communication systems, ensuring exceptional voice quality and reliable service through unlimited calling to over 110 countries via more than 50 carriers, making it an excellent choice for businesses with a significant international presence. With a decade of experience supporting clients worldwide, we offer a strategic roadmap to maximize the benefits of your Fuze deployment. This comprehensive application operates flawlessly across various locations and devices, providing deep insights into usage, engagement, and organizational productivity. Upgrade your communication strategies with the premier cloud platform that integrates unified voice, high-definition video conferencing, real-time chat, content sharing, and contact center solutions all in one place, revolutionizing how teams collaborate and connect. Embrace the future of communication with Fuze and unlock the full potential of your enterprise.

The real-time customer engagement platform. Live chat and live blog can be added to your website to increase leads, engagement, and revenue. Live experiences can be created to increase your audience, engagement, and monetization. Your users will enjoy powerful experiences thanks to our real-time, live blogging platform and the social monitoring stream. You can take back control of your audience and drive traffic, conversation, and revenue. Engaging users and circulating traffic automatically leads to more pageviews. Engaged users are more likely to stay longer on your website. User-generated content can be monetized with advertising. Engaging content and live interactions can help you retain users on your site rather than on social media. Integration with Twitter, Facebook and RSS.

Your multi-channel communications platform that engages employees on desktop, mobile, and digital signage. SnapComms platform will deliver your messages, whether you need to communicate information quickly, increase employee engagement, or make behavioral changes. High-impact, visual internal communications tools bypass email completely, delivering the results you need without adding to information-overload. Reach all employees, no matter where they are or what device they are using. Desktop Alerts are digital pop-up notifications sent directly to employees' desktops and mobile screens. They are guaranteed to reach 100% of their readers. High-priority messages are displayed above all other applications. This allows employees to pay attention and drives response. Desktop Alerts are best for sending urgent messages to staff such as breaking news or important employee communications.

Crises Control allows organisations to keep communication lines open by making it easy for them to send notifications to as many people as they wish. This allows for an immediate response and an audit trail that tracks the entire process. Crises Control is an invaluable tool for providing users with up-to-the-minute notifications, minimising the impact on people's safety, the environment, and the organisation.

Connect with your customers like never before across all channels. With CPaaS and APIs for SMS, Voice, Video, and Verification, you can reach any mobile device globally in mere seconds. By effectively engaging your customers, you can significantly increase webshop orders, a fact proven by our collaboration with a leading telecommunications company that utilized a user-friendly online chatbot. Additionally, we assisted a prominent automotive firm in re-engaging potential buyers who had not responded to emails, leading to impressive results from their tailored Rich SMS campaign. Are your clients missing important appointments? Implementing engaging SMS reminders not only benefits them but also enhances your revenue streams. Trusted by developers worldwide, our solutions allow you to build with assurance and elevate your business using just a few lines of code. Strengthen your connection with customers and enhance their journey at every touchpoint, ultimately driving greater satisfaction and loyalty. Embrace this opportunity to transform your customer interactions and watch your business thrive.

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. Why MyOperator? MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations: ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Plivo Communications Platform is a Cloud API Platform as well as a Global Carrier Services Provider. It offers high-quality cloud communications at an affordable price. Plivo Communications Platform allows users to make phone and SMS calls to all countries. It also allows them to buy local numbers in 55 countries. Plivo Communications Platform offers free tech support that is available 24/7. Experts are happy to help customers with any issues.

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

AVOXI Genius is a cloud-based, cost-effective, and simple-to-use call center software. You can easily manage your business communications using a web-based contact centre. AVOXI Genius integrates your contact center solution with voice service. Virtual phone numbers are available for activation in 170+ countries. AVOXI Genius is the best-selling solution in the world, with plans starting at $19.99 per person. Enjoy 2 months of free service for a limited time.

VoIP Office is a leader in Cloud-based communications and makes it easy to connect to anyone anywhere in the world. Our communications solutions can be used by any business, large or small, in any industry. VOIP OFFICE, a cloud-based communications provider, offers all the features of a traditional PBX but with the latest VoIP technology. VoIP Office seamlessly integrates with your business applications, seamlessly integrating both your desktop and office into one interconnected system.

MSG91, a cloud communication platform, helps businesses and developers seamlessly add communication to services and software via communication APIs (SMS. Email, Voice. RCS. WhatsApp and many more) and ready-to use solutions like Cloud contact center or customer segmentation products.

Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Innoinstant provides a customized communication solution that can be used across all platforms and devices. Establish a white-labeled communication app for reliability, security, and scaling. You can create custom APIs and SDKs to ensure real-time communication in any industry or use case. 100% customizations allow for lag-free virtual classrooms and secure financial transactions. Interactive video and text chats are also possible on live streams. Gaming, E-Commerce and dating are all possible. Industry-standard security, encryption and signal protocol. Secure and protect user communications with end-to-end encryption. Our SDKs and APIs are powerful tools that enable effective communication via chat, voice, or video. Communication is easy with file sharing, screen recording and robust payment gateway. You can also make unlimited calls and translate words into business. The application development process is completely customized to meet the needs of every industry and works on any device or platform.

Deliver timely and secure transactional messages, OTPs, and promotional content directly to your customers' mobile devices. Our platform supports IVR, Click-to-Call, call forwarding, call recording, and call masking, making it suitable for any application, platform, or website. Engage with your customers on leading instant messaging apps and easily share media files. Enhance your customer interactions by automating engagement flows with AI-driven chatbots designed for scalability. Create communication workflows across multiple channels using our user-friendly drag-and-drop visual editor, or opt for our ready-made templates. While our support team is always available, you will likely find everything you need to manage independently. We prioritize enterprise-level security, especially for clients in tightly regulated industries. Our technology is built to expand any communication channel without restrictions, ensuring you can reach your audience effectively and efficiently. Plus, with our innovative features, you can streamline your customer engagement like never before.