Best Communications Software in Asia - Page 115

Vodia is a software-based PBX that runs on Windows and Linux. It offers all the advanced features you would expect from a full-featured PBX, including call queues, auto attendants and call forwarding. Vodia is also the pioneer in Multi-Tenancy. You can host Vodia on a dedicated VM( Virtual Machine) in the cloud, premises, and maintain multiple FQDNs for each customer. Sign up for a hosted demo license code for 60 days.

Our email service, which complies with HIPAA regulations, allows you to access your emails, contacts, calendars, and files from any location at any time. Enhance your productivity by securely collaborating with colleagues, clients, and vendors. Cut costs by eliminating the need for additional licenses, backups, or antivirus software for your email system. Ensure data security by utilizing hosted email services in highly secure data centers equipped with advanced firewall and antivirus technologies. Reduce risk by safeguarding against both accidental and deliberate email deletions by users. This comprehensive approach not only streamlines communication but also fortifies your organization’s data integrity.

Enhance your exhibitions with our innovative cell phone audio guides, allowing visitors to engage using their personal mobile devices. They can pose questions, participate in scavenger hunts, or receive timely updates via our text messaging service. Our platform enables the creation of mobile tours or apps designed to deliver an immersive and enriching experience for attendees. Transform visitors into patrons by facilitating donations directly through their mobile phones while they explore. Utilize mobile tours or audio guides to provide educational content throughout their journey. Keep your audience updated with essential venue information through interactive two-way chat features. Captivate guests of all ages with interactive elements such as games, photo opportunities, and text alerts. Boost donations and expand your supporter base through mobile fundraising strategies. We collaborate with a diverse range of clients across various sectors, including zoos, cemeteries, parks, and museums. Additionally, you can download our infographic to discover key trends impacting institutions today, ensuring your organization stays ahead of the curve. This approach not only enhances visitor engagement but also strengthens community support.

Discover the essential tools required to upload, manage, stream, monetize, and analyze videos seamlessly on your platform or application. Our dedicated team is here to assist you in enhancing your content strategy, whether you need secure video hosting, rapid playback, interactive features, or live streaming capabilities for your events. With VIXY, you can count on dependable video hosting and extremely fast video playback globally. We equip you with everything necessary for effective management and integration of your video content. Whether you're a music venue, an artist, or a publisher seeking high-quality interactive streaming, or a business aiming to broadcast an event, training session, or internal communication, our Live Event Portal allows you to effortlessly organize a secure live event for your audience's enjoyment. By choosing VIXY, you ensure a professional and engaging video experience tailored to your specific needs.

Sever your connection with traditional carriers and embrace hyper-local AI-driven voice and intelligent messaging solutions, featuring our user-friendly global SMS APIs backed by expert support, which empowers you to simplify communication challenges. We are dedicated to crafting unique and engaging customer experiences through our programmable and user-centric offerings within AI-enabled Cloud Telephony Solutions and Unified SMS Gateway APIs, leveraging our expertise as a global communication service provider. By guaranteeing minimal latency and direct operator connectivity, we facilitate seamless service for enterprises to swiftly and securely connect with their customers. Our platform operates in the cloud, ensuring that our APIs are readily accessible for efficient communication at all times, fostering innovation and ease in every interaction.

Slash your phone expenses by as much as 60%, enjoying unlimited calls across the USA and Canada along with more than 30 features tailored for remote work. Benefit from exceptional customer support dedicated to your needs, while retaining your existing phone numbers. Take advantage of a limited-time offer for a free IP phone, and enjoy direct access to a responsive account manager through phone or email for any adjustments or inquiries regarding your phone system. With no contracts or risks involved, you can enjoy flexible month-to-month service that helps you keep more of your hard-earned money, as we typically deliver 60% savings on your phone bill. If you discover a better offer elsewhere, we are committed to trying to beat it! Included in your single monthly fee are over 30 features, such as auto-attendant, unlimited calling, voicemail-to-email, music-on-hold, ring groups, and much more. Simply plug in the pre-configured IP phones we send you, and you'll be ready to make calls in minutes, with call routing set up to meet your specific needs. This phone system is crafted to be both reliable and secure from the very beginning, ensuring peace of mind for all your communication needs. Plus, transitioning to our service is seamless, allowing you to focus on your business rather than technical complications.

Intellicon is an OmniChannel Contact Center + Help Desk Software that provides a pleasant customer experience. Engage with customers on the channel that suits them best. Phone, SMS, Email, LiveChat, Social Media etc. IntelliDesk is a tool that automates the Help desk process and increases interdepartmental coordination. For customer data collection, you can create multiple forms and attach them to different campaigns. A real-time dashboard is the best way to monitor multiple aspects of the system in one place. For seamless data flow, Intellicon can integrate with your CRM, Helpdesk ERP, Sales Portal, ERP, Sales Portal, and Ecommerce. Our campaign builder makes it easy to create campaigns and IVRs from anywhere. Enjoy a delightful customer experience with Intellicon CX Center Solution's refined capabilities.

Affordable solutions for both outbound and inbound cloud calling are now available, designed to empower sales teams and call centers through a robust power dialer and telephone answering service software, supported by approachable, human assistance. Take command of your inbound call center with a comprehensive software solution that offers the adaptability to receive, transfer, and manage calls from any location. Agents can easily log in from anywhere and begin addressing calls with just a computer, a USB headset, and a stable internet connection. Meanwhile, managers can track performance, modify settings, and access detailed reports seamlessly. It is essential for calls to be managed promptly, and with Octopus, agents will have vital information displayed on their screens to enhance their call-handling efficiency. Depending on your business's scale, agents may handle hundreds or even thousands of calls each month, ensuring that your communication needs are met effectively and professionally. This not only streamlines operations but also boosts overall productivity and customer satisfaction.

Automated Call Intelligence enables businesses to extract valuable insights from the interactions between their most crucial assets: employees and customers. By streamlining QA processes, it allows for the quick identification of training needs for agents and enhances overall team performance. It also ensures adherence to regulatory and privacy standards, effectively managing associated risks. Users can conveniently pause or resume calls and receive notifications about potential compliance concerns. This solution provides in-depth insights from customer interactions, equipping businesses with the necessary tools to assess and enhance customer engagement and experience. By employing advanced sentiment analysis, campaign tracking, topic exploration, and segmentation, it offers a comprehensive understanding of customer feedback and preferences. Additionally, CallN simplifies the processes of call recording and tagging, allowing users to easily categorize their calls while establishing custom rules to reduce redundant tasks, ensuring efficiency in managing communication. Leveraging these capabilities, businesses can make informed decisions that drive growth and customer satisfaction.

A cloud-based call center solution can increase talking time by up to 30% It includes automated call distribution, IVR system and call campaigns with 3 dialing modes (Preview Power, Predictive), mini CRM, call scripting, quality control, reporting, and more. Voiptime Cloud Contact Center software is trusted by more than 1000 users!

The Auto Mail Sender™ Birthday Edition (AMSBE) is a tool specifically created to automate the process of sending birthday greetings and seasonal messages. With a few simple adjustments in the settings, users can easily utilize this convenient application for dispatching automatic well-wishes. It categorizes your connections into two groups: contacts (available for Personal and Commercial licenses) and employees (included in Enterprise licenses). Additionally, it offers features such as "Sends ahead," "Moves weekend sending to Friday," and "Resends wishes if they fail," among others, ensuring that no important greeting is overlooked. This comprehensive functionality makes it an invaluable asset for managing your celebratory communications efficiently.

Identify the optimal quantity of agents necessary to achieve your target service levels. Break down the requirements by hour, half hour, or quarter hour to determine the appropriate number of agents and phone lines needed to effectively manage the fluctuations in call volume throughout each day of the week. You can visualize, print, or export this information to Excel. Input your call center’s data, including call volumes, operational costs, number of incoming calls, arrival intervals, average conversation duration, after-call processing time, maximum waiting time for callers, and your desired service benchmarks. Subsequently, you will be able to access the performance metrics of Call Center Designer or generate hard copies of them. Additionally, all data entries and the derived statistics can be saved for future reference and easily retrieved. With just a few clicks, all computations and visualizations can be transferred to Excel or Word, facilitating seamless reporting. To enhance staffing and trunking calculations, Call Center Designer employs tailored versions of the Erlang C and Erlang B probability algorithms. This sophisticated tool not only streamlines operations but also aids in strategic planning for better resource management.

ACCESS Newswire is a leading provider of Public Relations (PR) and Investor Relations (IR) solutions, offering a comprehensive subscription-based platform for press release distribution, media engagement, and brand monitoring. With access to an extensive media database, customizable pitching tools, and AI-driven analytics, businesses can streamline their communication strategies and maximize media coverage. Designed to serve companies of all sizes, from startups to global enterprises, ACCESS Newswire provides flexible pricing and top-tier customer support to ensure seamless distribution and audience reach. Their platform enables brands to craft impactful messages, track engagement, and refine outreach efforts with real-time insights. By combining advanced technology with a user-friendly interface, ACCESS Newswire helps organizations elevate their public relations efforts and strengthen their market presence.

Gain complete insight into your organization's telephone call metrics through dynamic graphical web reports. Create personalized live dashboards featuring detailed call statistics that enhance your business intelligence efforts. Whenever a call is placed to or received by your organization, your phone system generates a small log that captures essential details about the interaction. This log typically includes at least the date and time of the call, its length, and the originating and receiving phone numbers. Call logging refers to the process of gathering and analyzing these logs, followed by providing statistical presentations and reports based on them. The formats and methods for collecting call logs can vary significantly among different phone systems, making their interpretation a specialized skill. Fortunately, with our extensive experience across more than 250 distinct phone systems, our solutions simplify this complexity. As a result, regardless of your phone system's configuration, your call data is displayed in a clear and universally understandable format, ensuring accessibility for all users. This ease of understanding empowers organizations to make informed decisions based on their communication patterns.

Trust+ is an innovative call recording solution that allows recordings to be shared directly with callers. This service not only enhances customer convenience but also promotes exceptional transparency, reinforces trust, and serves as a significant competitive advantage in the market. Seamlessly integrated with your IVR system, Trust+ empowers callers to decide if they want their conversation with the contact center to be recorded. When a caller selects this option, the conversation is captured and securely stored within the Trust+ platform. Additionally, the caller receives an SMS notification detailing where they can easily access their recording. Trust+ is ideal for any organization prioritizing high-quality customer service, spanning various industries such as telecommunications, utilities, travel, hospitality, logistics, government, finance, and healthcare, thus ensuring a broad applicability across diverse sectors. This versatile tool not only enhances the customer experience but also strengthens the relationship between service providers and their clients.

Utilize webinars to share your expertise, promote your brand, host virtual events, and provide training to individuals around the globe. Unlike typical online meetings where participants engage equally, webinars feature designated speakers presenting to a larger audience. You can effortlessly schedule your webinar, decide whether it will be open to the public or restricted to invited guests, and choose if registration will incur a fee. By entering the necessary details, you can establish your webinar in just seconds. For paid events, you will receive payments directly from Eventials, and a consistent subscription link will be generated for your broadcast. Additionally, you can send reminders via email to registrants about the upcoming event, enhancing your marketing strategies. Create automated email sequences to keep your subscribers informed about the webinar, while also gathering leads and tracking their interactions. This approach allows you to tailor your advertising campaigns on platforms like Google and Facebook specifically for your webinar audience. Engaging in this way not only fosters community but also amplifies your outreach.

Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.

Integrating SMS into your omnichannel marketing approach can initiate tailored, real-time interactions with your clientele. Munvo’s SMS Gateway© enables seamless communication between companies and their customers using instant mobile messaging. This tool allows for the creation of tree-like conversation flows and the ability to send lists of SMS numbers to specific short or long codes, thereby enhancing the mobile marketing channel for more direct and personalized engagement. It also offers direct integration with your marketing automation platform, providing a direct link to your mobile messaging provider (MMP). By eliminating SMTP protocol delays, which can last anywhere from 30 to 300 seconds for both delivery and response of incoming messages, it significantly improves response times. Additionally, it boosts configuration flexibility for managing incoming messages and streamlines the integration with various SMS service providers. Furthermore, it systematically archives and categorizes bounces against successfully delivered messages, ensuring better tracking and analysis of communication effectiveness. This comprehensive approach not only strengthens customer relationships but also optimizes your overall marketing strategy.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Omnitapps4 provides a distinctive platform for crafting engaging multi-touch experiences that effectively showcase your products or services. This intuitive software eliminates the need for any coding expertise, allowing anyone to dive in. With a variety of applications and a wide array of customizable options, you can design your own interactive experience that matches your desired aesthetic. You have the flexibility to display your own content, such as images, videos, and brochures, in a multi-touch setting, or you can highlight your products through interactive games. If you're short on time to develop your own experience, our dedicated Creations department is ready to assist you! We also offer personalized advice and will work collaboratively to find the best solution for your needs. Moreover, if you already have an app but feel the content is lacking, we will ensure that everything is thoroughly completed and functions seamlessly. In essence, we take care of the content for your configuration and turn it into an engaging interactive experience complete with a user-friendly interface, making the entire process smooth and enjoyable. By leveraging our expertise, you can elevate your presentations to new heights without the hassle.

We focus on delivering exceptional project management services tailored specifically for survey research firms. Our commitment to customer-centric solutions distinguishes us from our competitors, as we prioritize clarity and transparency in our policies to foster long-term partnerships. Clients can easily generate and distribute branded links to their customers and vendors, whether for their own end pages or those of their panel providers. Research companies have the flexibility to conduct studies using their own panel of respondents or by collaborating with panel vendors. Our platform provides real-time statistics on redirections, including details on completed surveys, disqualified entries, and filled quotas. Additionally, users can create and oversee their own panels, effectively managing the entire business process cycle. Since 2012, Survey Back Office has established itself as a trusted partner in the survey research industry, continuously delivering project management solutions that meet the needs of our clients. We began our journey by developing a comprehensive project management solution for survey research in 2012, ultimately creating a portal designed to support both emerging and established survey research companies. As we move forward, we remain dedicated to evolving our services to better serve our clients in this dynamic industry.

UniVoIP's Cloud Contact Center, which is 100% scalable, ensures a customer-centric communication strategy that works seamlessly across all touchpoints including SMS, email and voice. UniVoIP's enterprise grade contact center technology is a leader in innovation. Agents and supervisors can engage, monitor, and proactively serve customers via their preferred media channels at a time and place that suits them best.

Track calls and more, unlock multi-channel interaction between your customers via sms and email. Track and reply to every interaction using intelligence. With true Cost-Per Lead monitoring and data that makes sense, you can make better business decisions. Call recordings and other important metrics can be used to improve your internal business. Manage franchises and multi-location businesses. You have full control over routing, management, and performance in each branch. Scale your business tracking easily. Business owners have the same scalable call- and form tracking platform that large corporations use. Addsource's cloud-based technology allows you to delight your customers while allowing you to stay focused on what you love most: building your business. Addsource was designed to be simple to use, powerful, and useful for small businesses of all sizes, from a single service provider to multi-national franchises.

Survey Solutions now empowers its users to set up and manage their own cloud or local servers rather than relying on us to provision one for them. For comprehensive guidance, cost estimation tools, and answers to common inquiries, please refer to our documentation. This resource will assist you or your IT team in deploying a Survey Solutions server within your own infrastructure, ensuring that your data collection remains seamless. Create your surveys using a diverse array of standard questions, and take advantage of nested rosters, answer piping, cascading questions, linked questions, barcode scanning, and the ability to capture images and audio, as well as gather data from external sensors. Enhance your survey's accuracy by validating responses and directing the interview flow using the capabilities of .Net; apply macros, calculated variables, and lookup tables to build advanced data validation algorithms. Additionally, you can track survey progress in real-time by examining detailed paradata, enabling you to make informed decisions throughout your data collection process. This level of control and flexibility ensures that your surveys are both effective and efficient.

When it comes to High-Speed Internet Access, telephone systems including Unified Communications, MPLS, and various phone services, you can trust us to handle the intricacies of delivering a comprehensive and dependable solution. Our consultation approach allows our experts to tailor the right services from our vast product range while meticulously managing the project to ensure effective results. With a dedicated support team and Help Desk, we provide essential ongoing assistance characterized by quick response times and thorough account management. Our skilled technicians tackle both project-based and continuous service challenges, addressing our clients' immediate concerns and preparing for their future technological requirements. As the demand for cloud migration increases, we focus on designing and implementing redundant internet connections, which are vital aspects of LAN/WAN architecture, alongside ensuring robust security and accessibility for data—crucial components for any successful business strategy moving forward. Additionally, our commitment to aligning technology solutions with customer goals positions us as a reliable partner in navigating the evolving digital landscape.