Best Communications Software in Asia - Page 125

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Revolution enables senders to initiate large-scale notifications that can alert individuals through live, pre-recorded, or scheduled broadcasts sent to various platforms including IP phones, mobile devices, overhead IP and analog speakers, loud horns, digital signage, SMS, and other channels, regardless of whether they are on-site or remote. The Mobile Client app enhances this capability by providing geo-location alerts, ensuring that mobile users receive pertinent information tailored to their immediate surroundings. This system is particularly effective for swiftly disseminating critical information during emergencies. Typical scenarios include one-touch building lockdowns, activating silent alarms through integrated panic buttons, and automatically receiving alerts from external early-warning systems such as NWS, IPAWS EAS, and AMBER Alerts. Additionally, geo-alerts allow for the simultaneous dispatch of distinct notifications, ensuring that recipients are informed with timely and relevant data according to their geographical position. By leveraging Revolution's features, organizations can significantly improve their emergency response and communication strategies.

Efficiently address customer feedback and ensure closure with real-time notifications. Gain insights into customer sentiments through tailored data analysis, visual representations, and classification systems suited to your business. Gather, evaluate, and respond to internal feedback to foster dedicated employees focused on enhancing customer satisfaction. Establish a streamlined delivery process supported by proactive communication strategies. Lower call center traffic while nurturing a culture centered on customer care. Adopt a digital-first mindset to cut operational expenses. Seamlessly collect feedback from multiple channels throughout the customer journey. Minimize cart abandonment rates and engage with the ‘silent shopper’ by implementing listening posts. Utilize immediate feedback to prevent customer churn and facilitate service enhancements. Respond to tenant concerns more swiftly, decreasing the frequency and intricacy of complaints. Additionally, keep customers informed with proactive communications to further reduce inbound call volume. This comprehensive approach not only enhances customer experience but also strengthens overall organizational efficiency.

Since its inception in 2010, Brandlive has established itself as the premier provider for comprehensive hosting, production, and assistance of the most significant and impactful virtual events globally. Prominent Fortune 100 companies select Brandlive to design distinctive, customizable events, benefiting from the expertise of Brandlive’s committed support teams. The intuitive suite of Brandlive products—Events, Showrooms, Greenroom, and Studios and Productions—empowers users to conduct their key communication moments in over 30 languages, accommodating audiences that may exceed one million, and includes features such as sophisticated registration and top-notch audience analytics. True to its name, Brandlive serves as a dedicated platform for enhancing your brand's visibility. Clients have the option to purchase services on a per-event basis or secure an annual license for ongoing broadcasting needs. Additionally, each customer is provided with personalized support from our skilled team, which includes both onboarding assistance and ongoing email support, ensuring a seamless experience. As such, Brandlive not only facilitates events but also actively contributes to the branding journey of its clients.

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Our innovative software, MyQuality, harnesses your data to generate comprehensive reports that meet your specific needs, uncover potential opportunities, and provide an objective assessment of outcomes. With all the essential information easily accessible, you can monitor the advancement of both teams and individuals in real-time. MyQuality oversees the entire quality assurance process, encompassing aspects like quality monitoring, coaching, calibration, and handling disputes, while presenting your data in highly customizable formats tailored to your organization’s requirements, enabling you to extract the data-driven insights you seek. You can access real-time information anytime, from any device that connects to the web. Experience unlimited user-customized reporting that aligns seamlessly with your forms. The platform allows for the effortless integration of external data sources, including customer satisfaction metrics, customer relationship management systems, rosters, and speech analytics. Additionally, the customizable interface accommodates every role within your company, ensuring that all team members benefit from its capabilities. With MyQuality, you can transform your data into actionable strategies that drive performance and improve outcomes.

Our voice platform offers a comprehensive array of products and services designed to automate various business processes and fully capitalize on the benefits of cloud telephony. Experience the capabilities of cloud telephony and access all your communication solutions from a single source. Allow your customers to reach you effortlessly while expanding your business on a global scale. YakoVoice boasts a robust cloud infrastructure distributed across multiple regions to guarantee high availability and reliability. The system is meticulously crafted and rigorously tested to ensure optimal performance. In the event of an unexpected outage in any region, our resilient cloud infrastructure is crucial for effective failover management for each toll-free number, maintaining seamless communication for your business and customers alike.

Whether referred to as customer communications management or customer communication management, the concept of CCM encompasses all elements that aid in the operation, organization, and enhancement of a company's communication with customers. In this context, our focus is primarily on transaction-driven communication, which arises from business transactions. Customer communication management specifically involves the creation and distribution of messages, correspondence, account statements, invoices, and more. Effective management of the growing volume of such communications is essential from both organizational and technical perspectives; simultaneously, the quality of these interactions is increasingly critical for fostering positive customer relationships and ensuring long-term loyalty. Furthermore, this approach necessitates the thoughtful application of various media to successfully engage customers through their preferred channels, whether they be traditional paper or modern digital formats. The ability to adapt to these preferences not only enhances customer satisfaction but also strengthens the overall effectiveness of the communication strategy.

In a modern landscape where constant connectivity is essential, relying on an outdated phone system simply won't suffice. Transitioning to a cloud-based telephony solution like Cloud Dial enables your business and customers to remain connected, whether in the office or on the go. Cloud telephony delivers top-notch business-grade voice services along with sophisticated call features that can be accessed via desk phones, PC softphones, or mobile devices, ensuring you never miss crucial calls. A virtual private number is a special type of phone number designed to redirect incoming calls to a selection of pre-determined phone numbers, commonly referred to as a follow-me number, virtual number, or Personal Number in the UK. This innovative system allows users to configure call forwarding based on specific times and days, utilizing time-of-day routing, for instance, directing calls to your office during business hours while forwarding them to your mobile on weekends. By leveraging this technology, businesses can enhance flexibility and responsiveness, adapting their communication strategies to meet the dynamic needs of their operations.

Boost your productivity and sales with top-tier outbound call center software that ensures you maintain a clear overview and full control over costs while enhancing your sales performance. By optimizing your outbound call center campaigns, you can significantly increase your profitability. Through years of meticulous development and analysis of millions of connections facilitated by our innovative call center dialer software, our team has crafted one of the market's premier algorithms, designed to keep your call center agents engaged in customer conversations nearly without interruption. To utilize this advanced dialer algorithm, simply input the maximum allowable drop rate along with your desired target waiting time for the next call from your agents. The system will then leverage this input, along with other critical variables like current data availability and average call duration, to maximize agent efficiency and ensure peak performance in your call center operations. Ultimately, this sophisticated approach not only streamlines processes but also fosters higher levels of customer satisfaction and engagement.

Issuing a press release stands out as one of the most efficient and cost-effective methods to promote your business and its latest marketing efforts. Comunicae serves as an ideal platform for crafting, disseminating, and analyzing your press releases. With Comunicae, you can easily generate press releases that encapsulate all the important updates about your company. Enhance your outreach by incorporating videos, images, and tailored links. We ensure that your announcements connect with the right audiences and media outlets for maximum exposure. Our system categorizes and distributes your content to foster genuine and impactful communication. Additionally, if you're keen to gauge the reach of your press releases, we provide comprehensive reports detailing key metrics such as impacts, mentions, and audience feedback. For those wanting to stay updated on industry news, competitor activities, or specific subjects, we offer customizable alerts to keep you informed at your convenience. This way, you can remain proactive in your communications strategy.

TokBird offers a comprehensive collection of presentation tools aimed at engaging and educating audiences worldwide. Our meeting software integrates cutting-edge translation capabilities to enhance communication across diverse languages. With our expertise in translation technology, we have developed features that significantly improve accuracy and usability. As your audience interacts with your presentation, everything from the chat to the displayed PowerPoint is seamlessly translated for clarity. Additionally, some of our offerings include AI-driven speech recognition with integrated translation, broadening the scope of global communication and collaboration. Analyzing the performance of your meetings or webinars is essential for success, and TokBird simplifies this process by providing clear insights and metrics to guide your marketing strategies. Furthermore, you can conveniently export data from TokBird to various platforms, including email marketing tools and customer relationship management systems, making it easier than ever to generate leads from your webinars and enhancing your outreach efforts even further.

If you find a number available for purchase on our site, you can acquire it within just one hour by signing up online! We are so sure you'll appreciate our offerings and customer service that we don’t bind you with lengthy contracts. Should you prefer assistance outside of our online tools, our Australian support team is ready and eager to help you. We pride ourselves on providing some of the most attractive rates in the industry, without any hidden fees or unexpected charges. The technology that supports our easy inbound products and services ensures your business remains connected no matter where you are. With us, you’ll never miss another chance to connect with a customer! At easyinbound, we aim to make every part of the process simple, from understanding our services to setting up your phone service and using our products seamlessly. Our knowledgeable staff is dedicated to helping you grasp the technical intricacies that we've worked diligently to master, ensuring you get the support you need. We're committed to making your experience as smooth as possible at every stage.

In today's digital era, we remain deeply embedded in the online landscape, which drives our leadership in digital services. Our teams, composed of talented individuals, devise innovative solutions across various domains such as branding, website development, application creation, call center software, and marketing campaigns. We are committed to delivering engaging native or powerful applications aimed at maximizing your business potential. Established in 2012, TotalWebArt primarily partners with web service providers to offer a wide range of products and services. As a leading platform for developing and launching interactive decision products, we have rapidly gained recognition not only as one of the fastest-growing web service providers in Bangladesh but also as a company that prioritizes respect for clients and fosters an environment where our team members can fully unleash their creativity and skills. TotalWebArt excels by merging cutting-edge software solutions with strong customer relationships, ensuring we deliver exceptional value. Our business solutions extend to clients across the globe, showcasing our commitment to excellence in service delivery. Moreover, our dedication to continuous innovation keeps us at the forefront of the industry, ready to meet the evolving needs of our customers.

Pastel serves as an essential asset for marketing teams, enabling them to efficiently review and authorize various marketing materials such as live websites, PDFs, and image files. Leading marketing teams have successfully halved their approval time by utilizing Pastel. With the ability to review and comment on all marketing assets in a single platform, you can eliminate the hassle of searching through multiple spreadsheets and email threads for feedback on your design updates. This centralized approach allows for the simultaneous review and approval of live websites, PDFs, and images. Additionally, with a comprehensive approval history and audit trail, every stakeholder can contribute their input, ensuring that no detail is overlooked. This system helps in identifying and rectifying expensive errors prior to the launch of any campaign. Pastel integrates seamlessly with your existing workflows, meaning there’s no need to alter your established processes; you’ll simply achieve results more rapidly. By streamlining feedback management, Pastel saves valuable time and keeps all your tools coordinated. Moreover, the efficiency gained can lead to more successful campaigns and a more cohesive team dynamic.

Founded in 2000 by Philippe Gilbert, Alinto emerged from his bold vision and has since made significant strides in the digital communication landscape. By assembling a dedicated group of developers and specialists in cloud messaging, the company pioneered the first messaging platform in Europe that featured a cloud-based email solution, as well as the first web-based email accessible via mobile devices. This innovation allowed us to establish ourselves as a key player in the European digital sector. As a provider of software mail servers, our teams in R&D, Marketing, and Support prioritize a customer-centric approach that emphasizes availability and accessibility. More than just an electronic communication service, we offer tailored care and solutions that cater to your specific needs and requirements. Additionally, our team of experts is always on hand to provide support, ensuring that whether you are a telecom operator, an internet service provider, or an IT professional, you can count on us for assistance and guidance. We take pride in building lasting relationships with our clients to foster mutual growth and success.

CA Flowdock centralizes all your discussions, tasks, and resources into a single platform. It allows you to prioritize tasks, tackle issues, and search across teams, locations, and time zones efficiently. With real-time communication capabilities, your entire organization can engage in team chats seamlessly. The essence of Flowdock lies in its Flows, which serve as open arenas for team dialogue and collaboration. You can invite project stakeholders to your Flow, enabling them to participate in conversations, view updates from your tools, and receive tailored notifications. Conversations within a team Flow are neatly organized into Threads, allowing members to reply directly and maintain clarity on various topics. Each conversation is color-coded for easy identification, helping users to quickly rejoin discussions. For confidential matters, team members can utilize our 1:1 Flows for private conversations. Additionally, the /appear command facilitates instant video chats and screen sharing using our favored integration, Appear.in, which is accessible to all team members. Overall, Flowdock enhances teamwork by providing a structured and efficient environment for collaboration.

Sendigo, our comprehensive mass notification solution, is seamlessly integrated with our BC in the Cloud platform, providing a unified approach for professionals aimed at preparing, planning, and responding to threats that could affect their organizations. Your communications will be sent promptly and reliably through multiple channels, including Email, SMS, Voice, and Microsoft Teams. Fully embedded within BC in the Cloud, Sendigo utilizes your employee data and recovery groups to effectively and accurately reach targeted notification audiences. We offer flexible pricing options that cater to both small and large enterprises, working with you to establish an ideal pricing model suited to your organization's scale. Additionally, manage everything with ease through a single contract, allowing you to feel secure whether communicating with small teams of 2-3 individuals or your entire workforce. With the latest technology in use, Sendigo ensures swift delivery times, making it easy to connect with diverse audiences while enhancing your organization's resilience and preparedness. Furthermore, the integration enhances the overall efficiency of your communication strategy, saving valuable time during critical situations.

SurveyPlanet offers unlimited questions, answers, and surveys for no cost. Survey creation should be fun and easy. We offer a Pro plan with some of our most advanced features at a very affordable price that is priced to suit the budget-conscious consumer. To ensure that our platform is perfect for you, users can preview all Pro features free of charge.

Enhance customer engagement on a large scale through SMS, chat applications, and voice and video APIs. With industry-standard APIs, automating notifications is a breeze, allowing businesses to communicate effectively. Our 24/7 customer support guarantees that expert assistance is available whenever it's needed. Enjoy reliable delivery thanks to our robust, global platform that collaborates with numerous carriers. You can connect with customers globally, reaching 190 countries and 130 network operators effortlessly. Deliver a range of messages, such as notifications, one-time passwords, reminders, and alerts, reliably to your audience. Expand your reach by sending messages across various platforms using a single API. Access live support with just a click, and leverage text-to-speech capabilities to generate customized, private messages at scale through this API. The Campaign Manager is designed to help you launch SMS campaigns instantly without the need for complex API integration. Simply access the online portal, upload your approved contacts, and begin your communication journey effectively. With these tools, you can streamline your outreach processes and significantly enhance your customer interactions.

We offer a survey application that enables users to gather data effortlessly without needing an internet connection, utilizing their smartphones and tablets. Our extensive experience, combined with a broad spectrum of industry expertise, empowers us to create software solutions of varying complexity. You can rely on our dedicated team, which operates as an extension of your own team from our location, giving you the ability to maintain complete oversight of the team, set priorities, and manage the project development lifecycle. We are committed to delivering your project on time and within the designated budget, adhering to well-defined scope and specifications. The fixed price model is ideal when you have established requirements, making it particularly suited for projects that are subject to rapid changes. Under this model, we take full responsibility for managing work processes and ensuring timely delivery. We define and agree on a specific scope of work for at least two sprints, rather than the entire project, allowing for flexibility and adaptability as the project evolves. Additionally, this approach fosters a collaborative environment where both teams can engage in open communication to enhance project outcomes.

Forsta is an exceptionally powerful, adaptable, interconnected, and trustworthy platform for experience and research technology. It seamlessly bridges gaps between methodologies and data sources, uniting all aspects of human experience. If valuable insights are present, they can be quantified. You can harness customizable surveys to extract insights from a wide range of audiences, whether they are small teams or vast global communities. Gather the necessary data from any interaction or channel, as Forsta is equipped with comprehensive tools designed to enhance your data quality and provide profound insights. This enables you to advance your business effectively. In addition to customizable surveys, moderated online discussions are available to gain insights from diverse audiences, ensuring that no perspective is overlooked. Consolidate all your data into a single platform, allowing you to uncover the narratives behind the numbers. Leverage sophisticated analytics tools to examine, categorize, and filter the information in a manner that leads you directly to the solutions you seek, making the process more efficient and effective.

Experience a comprehensive range of performance management and employee engagement solutions all in one convenient location. Elevate your customer interactions with an integrated suite of quality assurance, coaching, learning, and knowledge-sharing tools. Effortlessly acknowledge milestones and celebrate achievements while enhancing communication, organizing contests, obtaining insights into your team's morale, and more to foster employee engagement. All of this is available on a single platform, and at a cost lower than many individual solution tools. Say goodbye to spreadsheets for good. There’s no longer a need to juggle employee management across various platforms or incur additional costs, nor to struggle with data aggregation from multiple sources to gain an overview of your operations. With C2Perform, you have everything necessary to boost performance and engage your workforce effectively, simplifying the entire process and ensuring a seamless experience.

Flip serves as a bridge between office staff and those in the production area. Its newsfeed feature allows for the dissemination of vital information, such as company updates and shift schedules, to the entire team, including non-desk personnel. Instantly connect with all employees through an intuitive application compatible with smartphones, tablets, and desktops. The platform ensures that your data remains GDPR-compliant and securely stored on European servers, providing top-notch protection for sensitive information. Developed in collaboration with works councils, Flip prioritizes the privacy of employees by preventing performance and work time monitoring. Communicate with your entire workforce through individual and group chats that span from the office to the production floor. Moreover, the app can be easily customized to reflect your corporate design without requiring any technical expertise. By utilizing Flip, the speed of information distribution increases, allowing for more efficient organization, management, and planning of work processes. With its user-friendly interface and robust security features, Flip revolutionizes workplace communication and operational efficiency.

CallAction streamlines the customer lifecycle by automating tedious and repetitive sales tasks. It provides seamless lead generation through various communication methods such as calls, texts, and emails, enhancing both online and offline marketing efforts. With automated data entry into your CRM, you can save valuable time and ensure every email lead or phone call is responded to instantly, boosting lead conversion rates by as much as 391%. Additionally, you can automate your response and follow-up strategies through sophisticated drip campaigns that feel genuine. This allows you to maintain and nurture your lead database indefinitely with scalable automation across multiple communication channels. Utilize long-term drip campaigns that can be paused and resumed, equipped with robust scheduling capabilities. The call capture system efficiently generates leads from incoming phone calls and texts, directly integrating them into your CRM. Furthermore, uncover additional lead opportunities using real-time data append intelligence, while the first-come, first-served broadcast system ensures that inbound calls and email leads are promptly assigned to your sales team. By implementing these strategies, you can significantly enhance your sales processes and overall productivity.