Best Communications Software in Asia - Page 160

The VortalSoft Virtual Contact Center (VSVCC) offers a comprehensive hosted solution designed to enhance call handling, routing, blending, and overall management for various customer interaction needs. As a provider of on-demand contact center services, VortalSoft is recognized for its ability to streamline agent resource usage while boosting the performance of sales, marketing, and customer service teams. This innovative service presents businesses of all sizes, including outsourcers, with a practical alternative to the challenges and expenses associated with traditional on-premise contact center setups. Through a subscription model based on a "per user, per month" framework, VortalSoft delivers a complete range of inbound and outbound services via data networks. Companies eager to capitalize on exceptional customer engagement and enhance their profitability will find that VortalSoft's adaptable outsourcing solutions give them a significant edge in the market. Ultimately, VortalSoft empowers organizations to achieve their customer interaction goals more efficiently and effectively.

Quadient Inspire empowers businesses to craft and distribute tailored, compliant customer communications seamlessly across both digital and traditional platforms from a unified center. The solution offers robust and adaptable deployment options for cloud, hybrid, and on-premise environments, ensuring that organizations are not confined to outdated infrastructures that may hinder the evolution of their communication strategies. With extensive compatibility for Red Hat® OpenShift®, Inspire streamlines the processes of development, testing, deployment, maintenance, and upgrades in both public and private cloud settings, allowing for quicker market entry of communications while enhancing flexibility and scalability. Users can efficiently generate communication templates for various physical and digital channels through a single design interface. By employing a user-friendly drag and drop design technique, organizations can create impactful communications that effectively convey content and messages across diverse channels, ultimately improving customer engagement and interaction. This innovative approach not only simplifies the design process but also ensures consistency in messaging across all platforms.

One Inventory streamlines and automates the management of business operations and non-value-adding tasks, allowing teams to focus more on sales. This adaptable and modular solution is designed to meet the unique needs of each client, effortlessly integrating with various content, systems, and distribution channels. The platform features cutting-edge tools that enable immediate and customized business management, making it easy to develop and design exclusive, specialized products. It effectively oversees all types of both proprietary and online tourism offerings, capable of accommodating any scenario regarding availability and market pricing. Harness the platform's power and flexibility to craft unique products that differentiate you from your competitors. You can create bespoke packages and tailor them to align with the specific segments of your target audience, ensuring a personalized service. With options for multi-product, dynamic, and multi-destination packages, the possibilities for customization are virtually limitless.

We offer innovative solutions that help you achieve your objectives, surpass your goals, and establish fully automated end-to-end workflows. With our support, you can confidently scale your operations while minimizing the preparation time required for engaging new audiences and entering fresh markets. Stay ahead of the competition by swiftly adjusting to evolving market dynamics and emerging customer needs. By unifying your tools and processes, you can create a seamless digital ecosystem that enhances customer satisfaction and delivers superior outcomes. Our mission focuses on driving your business growth, optimizing your operational processes, and modernizing your technological framework for the future. Additionally, we are dedicated to ensuring that you remain agile in a rapidly changing business landscape.

With the user-friendly and secure Lumen Webcasting platform, you can effortlessly stream high-quality presentations to audiences of nearly any size on almost any device. Hosting large-scale events has become remarkably straightforward, as Lumen Webcasting provides a secure and scalable environment capable of accommodating over 70,000 attendees, allowing you to truly make an impact. Engage and inform your audience through our customizable cloud-based solution, which enables real-time interaction with viewers. Present to both external and internal audiences across the globe, utilizing audio, video, and slide-sharing functionalities, while also integrating social interactivity through your company's channels. Whether you prefer self-service or fully managed webcasts, our platform offers options to suit your needs. You can conduct events using a simple and streamlined user interface, without the need for any additional software—just connect from virtually any device and scale up to 70,000 attendees. Additionally, you can take advantage of the expertise of our Event Production team with Managed Webcast services to help design and execute your event seamlessly. This comprehensive approach ensures that your presentations not only reach a vast audience but also resonate effectively.

The ejabberd XMPP server streamlines essential administrative tasks and vital usage metrics through a user-friendly and customizable management interface designed for administrators. Additionally, the statistics module of the ejabberd XMPP server is compatible with Nagios, a leading IT infrastructure monitoring tool in the industry. This server enhances user interaction via the browser and web applications, promoting efficient real-time messaging. By employing WebSockets, it allows users to effortlessly send and receive messages while their browser tab remains open. For situations where a direct connection is not possible, BOSH functionality serves as a backup for the XMPP server connection. Furthermore, the mobile reliability layer of the ejabberd XMPP server is designed to better handle disconnections in mobile networks, ensuring message deliveries and maintaining consistent conversations across various online devices, including IoT applications, chat servers, instant messaging services, push notifications, and mobile interfaces, thereby enhancing overall user experience. This comprehensive approach ensures that users can rely on ejabberd for seamless communication in diverse scenarios.

My-Survey is an innovative survey platform that empowers organizations to create and customize surveys for a variety of needs. Its robust algorithm enables not only individual survey assessments but also the aggregation of scores from multiple surveys. Surveys can be distributed either to key clients stored in the HR Tools Client Contact Database or to any email addresses specified by the survey creator. Each survey can be tailored to reflect the company's branding, and the creator has the option to personalize the email communication sent to recipients, as well as the follow-up message once the survey is completed. Utilizing My-Survey for 360-degree feedback can yield significant advantages for both participants and their employer. It strengthens the connection between essential job competencies, behaviors, and values, ultimately enhancing overall performance and fostering a culture of continuous improvement within the organization. Additionally, the insights gained from these surveys can guide training and development initiatives.

In a seamless workspace, voice calls, real-time chatting, web conferencing, file and image sharing, drag-and-drop functionality for calls, and task management are all integrated for user convenience. Enjoy a unified communication experience across various devices, whether you're on a desktop or mobile device. ZAC enhances productivity through its collaboration tools, including voice, video, messaging, and sharing capabilities, making teamwork straightforward and efficient. With MX Mobile, your workflow remains uninterrupted, even while you're in transit. Every feature of ZAC is easily accessible on both iOS and Android devices, ensuring flexibility for all users. Additionally, ZAC can be utilized as a desktop application or through the WebZAC browser interface, providing a no-download, cross-platform solution supported by several web browsers for ultimate accessibility. This combination of features makes ZAC a comprehensive tool for modern communication and collaboration.

Implementing the Salon Call Manager guarantees that you will never overlook a client call again. Just think about the potential increase in revenue for your salon and the influx of new clients you could attract. The Salon Call Manager automatically notifies callers via SMS to inform them that you'll return their call shortly, while also alerting your receptionist of any missed calls, prompting them to follow up and secure the appointment. Transform your phone system into an effective sales instrument with the promotional messages and on-hold marketing offered by Salon Call Manager. By engaging clients with high-quality recorded marketing, you not only elevate your brand's image but also minimize caller frustration, making their waiting experience more enjoyable and informative. Ultimately, this tool ensures that every call is an opportunity for growth and customer satisfaction.

The customer information captured by CARES is seamlessly integrated throughout the entire customer experience, eliminating the need for agents or customers to repeat any information. In the event of a disconnection, CARES can immediately reconnect the caller with the same agent they were speaking with, ensuring a smooth and accurate interaction. Additionally, it enables the identification of priority segments within your customer base, allowing for expedited routing to the front of the queue or to agents with specialized training for VIP clients. Customers have the convenience of navigating your phone menu through voice commands or button presses. CARES is specifically designed to cater to the distinct requirements of your organization. While waiting in line, customers receive information tailored to their accounts, enhancing their experience and saving them valuable time. Furthermore, callers have the option to request a callback from the next available agent instead of being placed on hold, allowing them to utilize their time more effectively while retaining their position in the queue. This innovative approach ensures that customer satisfaction is prioritized at every stage of their journey.

Engaging in academic research is an essential and unavoidable component of the curriculum for both students and faculty members. Many projects conducted at educational institutions necessitate thorough surveys and market analysis. Whether for classroom assignments or competitive events, understanding external perspectives is crucial. When faculty members successfully publish their thesis work or research papers, it is a significant milestone for the academic community. Achieving this milestone involves conducting extensive market research and surveys to substantiate each theory. For those in business, particularly marketing professionals, staying informed about current market trends and performing competitor analyses is vital for maintaining a competitive edge. It's important to understand your target audience, their daily activities, and how your offerings can effectively address their challenges. Thus, continuous research and adaptation are key to thriving in a dynamic market landscape.

Access comprehensive data and live reporting features. Monitor the ratio of incoming calls to those answered, along with average call durations and total call time. This tool is invaluable for evaluating efficiency and fostering a strong work ethic. It is user-friendly, dependable, and straightforward to manage. Our TMS offers a variety of advanced features such as in-depth reports, real-time oversight, call monitoring, and analytical trends. It adapts seamlessly to your expanding business needs, supporting anywhere from 3 to over 1000 extensions. You can also integrate it with your existing CRM for a customized digital receptionist experience, along with various other functionalities designed to conserve your time and resources. With one extension available across three devices, you'll maintain connectivity wherever there’s internet access, enhancing your business operations on the go. Furthermore, we take pride in delivering a top-notch business phone solution that operates effortlessly. Euphoria stands as a robust cloud-based PBX (Private Branch Exchange) telecommunication service, ensuring that your communication needs are met efficiently. With our system, your business is equipped to thrive in any environment.

Inform us of the total number of devices, including phones and tablets, in your possession, and we will provide an estimate of your potential overcharges. By sharing your online billing phone account information, our data-driven system can analyze your bill to identify the optimal plan for your business, potentially leading to average savings of 49%. We will then set up a complimentary, no-obligation consultation to discuss our findings with you in detail. If you don’t have your account information readily available, simply fill out the form below with your contact details, and we will reach out via email with instructions on how to uncover your saving possibilities. It’s important to note that many businesses often have inactive devices that they may not even be aware of, and service providers typically won’t inform you unless you inquire. This oversight can contribute to an average overcharge exceeding 10% for most companies. Additionally, businesses frequently face excessive fees when surpassing their monthly limits, particularly regarding data usage and international communications. By selecting the right service bundles, you can not only avoid these charges but also significantly lower your overall expenses. Ultimately, understanding your device usage and optimizing your plan can lead to substantial financial benefits for your organization.

In the current dynamic business landscape, characterized by swiftly changing technological advancements, our planning and consultancy services offer essential support to our clients. At TC&C, our mission is to enable clients to achieve tangible outcomes in a manner that is both effective and efficient. Identifying the optimal solution for a business challenge necessitates an open-minded approach and careful evaluation of the vast array of technology alternatives and delivery methods available. We leverage our extensive experience in deploying unified communication systems along with our deep technical expertise and innovative strategies to benefit our clients, whether we are assisting in technology solution delivery or offering customized, practical advice for unique challenges. Furthermore, TC&C enhances the solutions we provide by ensuring high-quality installation services, which allows customers to have confidence that their purchased applications are set up correctly and functioning as intended. This commitment to excellence not only helps in meeting immediate needs but also fosters long-term partnerships with our clients, ensuring their ongoing success.

Hive Streaming provides a dependable solution for delivering high-quality video content to any size of employee audience while also enabling the analysis of the results and patterns of your internal video communications. With this platform, you can effectively reach your entire workforce with engaging live and on-demand video, regardless of their location—be it in the office, remote, or overseas. The innovative eCDN technology guarantees superior video quality and maintains a high bitrate consistently. It is crucial to offer your employees an exceptional viewing experience to keep them engaged throughout the presentation. By utilizing P2P streaming, you can securely expand your enterprise video distribution, ensuring that your data remains safe both during transmission and when stored. Moreover, you can resolve any challenging network configurations prior to your events, thus ensuring seamless delivery. High-quality video is achievable with the hassle-free Hive WebRTC installation, allowing you to reach a wider enterprise audience than ever before while equipping you with the necessary tools to enhance your internal video communication efforts. This empowers organizations to foster better connections and facilitate more effective messaging throughout their teams.

Incorporate real-time voice, video, messaging, and additional features into your VoIP, web, and mobile applications without any upfront capital expenditures, contracts, or long-term commitments; simply pay as you expand and enjoy complete creative freedom. Apidaze’s Voice APIs facilitate seamless handling of both inbound and outbound calls, eliminating the need for cumbersome phone systems or extensive agreements with major carriers. With access to phone numbers spanning over 8,000 cities across 60 countries, Apidaze empowers you to craft straightforward interactive voice responses without relying on traditional phone infrastructure. You can set up a welcoming message for callers and direct their calls based on their selections, enhancing customer experience. Moreover, considering that 6 billion SMS messages are sent daily in the US, text messaging has rapidly become a vital channel for maintaining connections with your clientele. This versatility ensures that businesses can engage with their customers effectively and efficiently across various platforms.

Bruin facilitates the transition of your telecommunications, data, and wireless services in response to evolving business requirements. It allows you to manage your telecommunications expenditures effectively. With Bruin, you gain comprehensive visibility into your phone, data, and software costs across various vendors. You can reduce expenses by eliminating unnecessary accounts and adjusting your plans to better fit your needs. Additionally, you can examine any entry in your financial ledger thoroughly. Bruin streamlines your telecommunications device management, overseeing everything from ordering to support. It supports complete vendor integration, ticketing, and employee profiles for enhanced efficiency. Adding new locations becomes a straightforward process, complete with bundling options and a one-step setup. If your current expense management software is failing to meet your expectations, you're not alone; many businesses face similar challenges. Despite your significant investment in tracking billing data, it may no longer be delivering the insights you require, leading to diminished savings and usability issues. As the complexity of telecommunications continues to rise, organizations are increasingly turning to Telecom Expense Management (TEM) software to better manage their costs and improve overall efficiency. This trend reflects a growing recognition of the need for streamlined solutions to address these pressing challenges.

Authentic individuals. Genuine feedback. Valuable perspectives. Eliminate uncertainty in enhancing your business and creating a superior customer journey. Feefo equips you with the necessary tools and insights to foster relationships, elevate your brand image, and make well-informed choices for the future. By providing access to advanced technology and comprehensive support, we enable you to engage directly with your clients, yield impressive outcomes, and gain a precise understanding of your business landscape. Our dedicated team consists of innovators, creative thinkers, and industry professionals who are passionate about being part of something extraordinary. We hold our values in high regard, ensuring no aggressive sales tactics or hidden agendas; our sole aim is to leverage our knowledge to assist businesses of all sizes in building trustworthy connections with their customers, enhancing experiences, and achieving their goals. Behind the technology, there are real people committed to supporting you throughout your journey, ensuring that you never feel alone in your pursuit of success. With Feefo, you're not just accessing a service; you're joining a community dedicated to your growth and prosperity.

Your email security is assured! The Very Good Email Company offers a variety of services centered around their primary email filtering solutions: they provide filtering, hosting, collaboration tools, archiving, and fax-to-email options. Their Gateway service features top-notch anti-virus and anti-spam filtering to protect your network, as well as that of your clients, before any threats can reach them. MailCore Pro is an email hosting and office collaboration platform that includes email, shared calendars, contacts, files, and notes, all equipped with essential anti-virus and anti-spam protection. Zimbra delivers the comprehensive advantages of an enterprise-level email, calendar, and collaboration suite, complete with built-in spam and virus filtering, and now offers an impressive 50GB of storage for each mailbox! To top it off, Messagebunker provides a straightforward, secure, and budget-friendly solution for cloud-based email archiving and discovery, complete with a FREE trial to get you started!

You have the option to develop a survey entirely from the ground up using your own concepts, modify one of the 50 pre-designed templates available for you, or simply replicate a previous survey you've conducted. With over 19 different question formats to choose from—including open-ended and closed questions, single or multiple-choice options, scales, ratings, sliders, matrices, and more—you can tailor your surveys to enhance their appeal. Moreover, you can personalize them by adjusting fonts, colors, styles, sizes, and even add your company logo, images, and videos for better engagement. Additionally, implement conditional logic using filters, page logic, and dynamic questions to create a more interactive experience. For an even broader reach, you can create surveys in multiple languages, ensuring that your survey is accessible to all the audiences you wish to target. This flexibility allows you to engage with respondents in a way that best suits their preferences and enhances the overall response quality.

Switchvox is tailored for businesses similar to yours, offering enterprise-level features, a comprehensive pricing structure, and a design that has garnered awards, making it more than just another VoIP system for business phones. It provides a smart approach for your organization to leverage Unified Communications (UC) and collaboration tools at a reasonable cost. With functionalities such as chat, video conferencing, quick dialing, status updates, presence indicators, and customizable call rules, your team and clients can communicate more effectively. Switchvox stands out as a highly adaptable and scalable UC platform. It features smooth integration with IP phones, SIP trunks, and PSTN connections, as well as various collaboration and productivity capabilities, allowing you to choose from multiple deployment options. In educational environments, effective communication is crucial, and Switchvox delivers an accessible, user-friendly solution that goes beyond a standard phone system that merely handles calls. This platform ensures that schools can maintain seamless interactions and foster an engaging learning atmosphere.

Our phone system is unique in that it offers four backups across two servers located on both coasts of the country, ensuring seamless operation. In the event of an emergency, phone numbers will automatically redirect to alternative sites or employee mobile phones, guaranteeing complete reliability. Voice Carrier's phone systems are designed to enhance employee engagement, boost customer satisfaction, facilitate improved internal communication, lower expenses, and increase overall efficiency and productivity. Since 2007, Voice Carrier has been at the forefront of innovative business phone services. Our commitment to delivering a superior and unified telecommunications experience is the driving force behind our mission. We take pride in our determination to meet and exceed customer expectations. Our phone service not only costs less than traditional options but also allows us to pass those savings directly to our clients. This approach offers a more effective way to connect while significantly reducing costs. The combination of our cutting-edge technology, authentic customer interaction, and steadfast dedication to quality sets us apart from the competition. We strive to continually enhance our offerings to ensure they align with the evolving needs of businesses everywhere.

TeleOSS Messaging Suite provides a converged delivery platform that supports all messaging channels, including SMS, MMS, IVR, eMail, and eFax. SMS, USSD and MMS. IVR, eMail and fax. It is a ready-to-integrate platform with SMPP and SS7, SIGTRAN. SDP, HTTP protocols, and a central control management portal for all your technology & business needs. Provides messaging solutions for Gateway, Router and Hub, Trivia, M2M & Mcommerce platforms.

Crafting Customer Journeys Through Meaningful Conversations. Delivering compelling experiences that align with your customers' needs. Favored by developers and designed for enterprises. Vonage Communications APIs (previously known as Nexmo) empowers emerging startups and nimble organizations to elevate customer interactions and achieve significant business results at scale. With our user-friendly APIs, comprehensive global platform, and dedicated support, you can simplify communication complexities and drive innovation at a quicker pace. Rethink voice communication to transform how your customers engage with your brand. Each message can become a pivotal moment for both your customers and your organization. Advance security and privacy measures while providing smooth login experiences. Develop contemporary, high-quality voice applications hosted in the cloud. Effortlessly send and receive SMS messages in nearly every nation worldwide. Access real-time insights on any phone number across the globe. Initiate and receive calls using your current VoIP system, all from the cloud, ensuring flexibility and efficiency. This holistic approach not only enhances user engagement but also fosters long-term relationships with your audience.

The LogicsWare EPIX system includes many products and modules that enhance the system with functionality and features for both business-critical and normal needs. Multi-Database engines interface capability. Multi-Site collection via FTP and IP, Shared databases (ODBC), RS232 and dial-up. This module automatically sends emails to employees and managers in a hierarchical manner. You can export your reports in many formats (PDF, Excel Word, Word, and HTML) and have extensive reporting capabilities for control and analytical purposes. Active directory integration allows for data synchronization. Major PBX vendors can use IP phone utilities. The Database Engine and hard drive space can store large numbers of CDR records, usually infinite. True Multi-Threading system that makes use of new processors (Core 2 Duo and Quad four), to achieve maximum performance.