Best Communications Software in Asia - Page 168

Komunika Teknologia is a company that focuses on providing cloud-based solutions for contact center management, specifically designed to enhance corporate communication channels. Founded by experienced entrepreneurs from the telecommunications sector with over 20 years of expertise, the company recognizes the significant expansion of "cloud" technology and "big data" in today's world. We facilitate your transition to an omnichannel approach by efficiently managing various communication platforms within your contact center, ensuring that your agents are equipped with the right tools to operate smoothly and effectively. Our versatile contact center solution comes in several configurations, allowing you to consult with an executive to determine which option aligns best with your unique business model and operational needs. By utilizing the right strategies for managing communication channels, you can elevate your customer service experience and build stronger relationships with your clients. Ultimately, we aim to empower businesses by streamlining their communication processes and enhancing overall efficiency.

VoiceSage solves problems in Contact Centres, Collection Teams and Operations Departments. Our platform allows companies to reduce low-value calls and pre-screen outbound phone calls. This ensures that clients are available to talk to you and achieves your desired outcomes. We can help you increase your SMS conversion rates, and offer self-service options for payments, logistics, and transactional events via voice, email, and social media.

As a company specializing in speech analytics, we unveil the valuable insights concealed within your call recordings. Our AI-powered platform ensures full coverage of all your customer interactions, leaving no stone unturned. Don't navigate in the dark—discover what's hidden in your calls by arranging a demonstration with us today. Our innovative solution thoroughly analyzes every single call by leveraging our unique speech and voice analytics technology. By aligning your internal objectives with the strengths of industry-specific competitive intelligence and state-of-the-art artificial intelligence, we pave the way for your success in various aspects. Whether your aim is to boost conversion rates, enhance Net Promoter Scores, or simply streamline call efficiency, we offer a comprehensive solution tailored to your needs. Each industry, from collections and insurance to sales and banking, has distinct characteristics, language, and norms, all of which we effectively address. Our commitment to enhancing the call center management experience allows us to tackle challenges from the simplest to the most intricate, ensuring that your operations run smoothly and efficiently. Ultimately, we strive to transform your customer interactions into opportunities for growth and improvement.

Morressier offers professional and academic organizations comprehensive virtual and hybrid conference solutions, powerful analytics and new revenue opportunities. More than 200 institutions, societies, and corporations have trusted Morressier since 2014 to support their meetings, engage users, and amplify their research. Morressier's powerful suite and custom integrations allow partners to share, integrate, and host traditionally hidden content such as abstracts, posters and presentations. Morressier facilitates scientific discourse and accelerates scientific breakthroughs by increasing the visibility of early-stage research as well as providing valuable aggregate insights.

CCM Gateway presents an advanced approach to overcoming the difficulties associated with archiving and handling transactional communications with customers. It is compatible with leading enterprise content management systems as well as document and archiving solutions from well-known providers such as Alfresco, Microsoft, and IBM. This innovative tool facilitates universal archiving of print streams and their conversion across various sectors and business applications. It effectively classifies, transforms, indexes, and securely stores large volumes of diverse document types. The solution accommodates a broad spectrum of source document formats, including AFP, Xerox Metacode, PCL, PostScript, and images. By enabling seamless customer communications and universal archiving of print streams, it supports multiple applications, formats, and document categories. This capability allows for the migration of archives to more modern and cost-efficient platforms. Additionally, it can transform, index, and load print streams into systems like Alfresco and SharePoint while achieving compression rates that can reach up to 95%, making it an invaluable resource for organizations seeking to optimize their document management processes. Overall, CCM Gateway stands out as a comprehensive solution that enhances efficiency and reduces costs in managing customer communications.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

Cincom Eloquence serves as a comprehensive customer communications management (CCM) solution, equipping users with the necessary tools to design, implement, and distribute documents effectively. This platform enhances the overall customer experience while minimizing risks, reducing time expenditures, and cutting costs linked to CCM operations, ultimately benefiting your brand reputation and boosting revenue. By leveraging CCM, businesses can forge new customer relationships and cultivate existing ones, thanks to the capability to tailor content specifically for those customers most likely to engage. The solution seamlessly integrates easy data access from essential business applications and databases with a robust rules engine, allowing for superior personalization. Furthermore, it supports scalability from producing individual documents to managing large-scale projects, thereby facilitating smoother processes through integration with core applications. Overall, Cincom Eloquence not only streamlines document management but also empowers organizations to connect more effectively with their clientele.

By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.

Renowned among top media and publishing companies, Pushly stands out as the leading platform for push notifications. Situated at the crossroads of first-party data, audience engagement, and content distribution, Pushly transforms casual visitors into dedicated subscribers while enabling publishers to expand their reach and interact with their audiences via personalized web push notification channels. By utilizing Pushly, publishers gain a comprehensive understanding of their audience's interest levels, consumption patterns, enthusiasm, and engagement metrics, which enhances the precision and effectiveness of their push targeting strategies. This level of insight encourages audience members to consistently return for more of the content they enjoy. Ultimately, heightened audience engagement and retention contribute significantly to revenue growth, including advertising and subscriptions. With Pushly, publishers can not only increase their audience size but also foster a deeper connection with their community.

Citibeats serves as an advanced artificial intelligence platform that thoroughly investigates and interprets vast quantities of text generated by the public. By deciphering this data, Citibeats reveals valuable social insights and patterns beneficial to businesses and organizations. The platform is designed to adapt seamlessly to various contexts where users express their needs and opinions, effectively understanding them regardless of the language, source, or format of the text. Notably user-friendly, the tool is customizable, enabling the monitoring of information in dynamic environments on a large scale and in real time, which allows users to respond swiftly and effectively. Utilizing a sophisticated algorithm that integrates Natural Language Processing and Machine Learning, Citibeats effectively filters pertinent content, categorizes user feedback, and automatically draws insights and identifies trends, while also enhancing the precision of predicting the actual consequences of decisions made. This comprehensive approach not only empowers organizations to stay informed but also enables them to make data-driven choices that can significantly improve their strategies.

AI has the capability to comprehend, forecast, and shape the shopping behaviors of billions of individuals offline by integrating actionable insights derived from data into their online and digital platforms. Despite its remarkable potential, this technology is primarily confined to ecommerce, which represents a mere 20% of the retail market. Cosmose is designed to empower the remaining 80% of brick-and-mortar stores, ensuring they have an equitable opportunity to thrive. With an extensive understanding of offline consumer behaviors, Cosmose AI delivers highly accurate recommendations and targeted advertising. This enables physical retailers to gain insights into shopper behavior, anticipate needs, and influence purchasing decisions effectively. The solution is seamless, requiring no hardware or installation, offers exceptional accuracy with a 2-meter precision, and is accessible across 1 billion smartphones and 360,000 stores. Thanks to collaborations with over 400,000 applications, consumers can effortlessly benefit from Cosmose without needing to take any extra steps. Furthermore, Cosmose AI is compatible with all major online media platforms, including WeChat, Weibo, Line, Google, and Facebook, maximizing its impact across diverse digital landscapes. This comprehensive approach not only enhances the shopping experience but also bridges the gap between online and offline retail.

Cordial offers a cross-channel messaging and data platform designed for agile marketing teams and tech experts, enabling them to deliver messages that are not just personalized but genuinely personal. This platform allows users to craft relevant and insightful communications across all channels. By converting customer data into meaningful brand interactions tailored to individuals and channels, businesses can enhance the entire customer journey, from initial acquisition to retention and fostering loyalty. Teams can collaborate effectively to create scalable messaging workflows that are reusable, ensuring a streamlined process for crafting tailored messages within a single system. Moreover, the platform facilitates the collection and activation of customer and business data from various sources within the tech ecosystem, enabling immediate application in messaging initiatives. This comprehensive approach ensures that every message resonates with the intended audience, maximizing engagement and impact.

Adbrain equips marketers and their collaborators with the tools to comprehend and connect with their customers through tailored, cohesive messaging across various devices, channels, and platforms. This enables the delivery of relevant, personalized communication throughout the entire customer journey. As individuals consume media across an increasing number of devices, maintaining a uniform brand experience has become more challenging. Adbrain addresses this issue by integrating diverse data sources, allowing you to concentrate on the individual rather than merely their device. By employing machine learning algorithms, Adbrain contextualizes unstructured data points spanning devices, individuals, and households, thereby ensuring extensive coverage and a lucid understanding of your target audience's behavior. With its comprehensive approach to identity, Adbrain simplifies the comparison of patterns across different people, locations, and items, making it an invaluable resource for marketers striving to enhance their engagement strategies. Ultimately, this capability helps brands foster deeper connections with their customers in an ever-evolving digital landscape.

Craft tailored videos for each customer, occasion, and piece of content. While producing a single video is straightforward, generating thousands can consume significant resources, time, and specialized skills. Sezion streamlines the process by enabling you to effortlessly generate personalized marketing videos, enhancing your marketing approach, boosting customer interaction, and improving your SEO with video content. Elevate your email marketing efforts by sending highly customized videos, which can lead to greater customer engagement. Automatically generate videos for every item in your inventory, thereby amplifying your sales, increasing website traffic, and optimizing SEO through video, even on platforms like YouTube. Transform your content marketing strategy by quickly producing videos based on your published content to drive traffic, enhance SEO with video, and foster connections with your audience. Furthermore, leverage data personalization in your videos to enhance customer engagement and create impactful advertising campaigns that promote retention and satisfaction among your customers. By integrating these strategies, you can significantly elevate your brand’s visibility and effectiveness in the market.

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

VadaXchange PBX is our cloud-based business phone solution that operates either through hosting or on your VMware, featuring an adaptable and economical pricing model that charges per license each month, eliminating the need for hardware purchases. Vadacom's cloud PBX stands out as it provides organizations with the benefits of a traditional PABX system while incorporating sophisticated unified communications capabilities, all without the requirement for outdated TDM systems or on-site servers. Users can oversee the entire phone system, including managing phone lines and directing business call flows, along with accessing a comprehensive contact center that includes ACD agents, call queues, detailed reporting, and the facility for call recordings and quality monitoring. The user-friendly Vadacom Buddy™ interface allows team members to customize their availability for calls, check who is available for transfers, and synchronize their mobile devices, desk phones, and calendars, all while enabling call recording and additional features. Furthermore, they can securely connect to the phone system from any web browser or conveniently utilize Buddy on their iPhone or Android smartphones, ensuring seamless communication on the go. This level of flexibility makes it easier than ever for teams to stay connected and organized.

R.E. Communications provides an IP-PBX system powered by Asterisk, compatible with all standard SIP phones and equipped with high-level features suitable for environments ranging from just 1 phone to as many as 4000. Additionally, these systems facilitate SIP trunking, allowing users to mimic the functionalities of a hosted solution while significantly reducing costs per seat. For instance, a system designed for 10 phones can efficiently operate with only 4 to 6 SIP trunks, resulting in notable savings compared to the expense of a hosted solution for the same number of seats. This versatility makes R.E. Communications’ offerings particularly appealing for businesses looking to optimize their communication infrastructure while managing expenses effectively.

Enhance the efficiency of agents and managers alike by providing your support team with an integrated contact center and a comprehensive communications solution. Whether your team is in a traditional office setting or working remotely, we have the ideal solution tailored for you. Our platform boasts advanced features that remain user-friendly, making it easier than ever to manage high volumes of customer inquiries. The Collaboration tool allows agents to maintain connectivity and seek assistance from colleagues or external experts for more intricate issues, all within a single system. You can easily access, customize, and construct your FAQs to suit your needs. By establishing a centralized hub of information for your support team, you will significantly reduce the time spent searching for answers. Furthermore, managers can benefit from a customizable analytics dashboard designed to process all gathered data reports, transforming them into actionable insights to enhance your business strategies. With this comprehensive solution, improving overall support efficiency is not just a possibility but a guarantee.

TRDATA provides real-time tracking of prices, reports, and fundamental data. It facilitates the seamless sharing of news and analytical insights with the worldwide financial community. With TRDATA's real-time pricing, you can optimize your trading decisions effectively. The platform consolidates OTC quotes, news, and expert analytics from top financial professionals, all accessible in one place. Moreover, it enhances client information services, elevating the quality of client interactions to a new standard. This holistic approach ensures that users stay informed and connected in the fast-paced financial landscape.

OnePlaceMail effortlessly integrates Microsoft Outlook with SharePoint and Office 365, enhancing collaboration, boosting business productivity, and streamlining records management throughout the organization. Experience the capabilities of the OnePlace Solutions product suite firsthand and maximize your data's potential by utilizing the SharePoint platform. You can easily download and test the complete OnePlace Solutions product suite for both Windows Desktop and Microsoft 365 applications. Our team is ready to assist you, so feel free to reach out with any inquiries you may have. With compatibility across all supported devices, including macOS, Windows, OWA, Android, iOS iPhone, and iPad, OnePlaceMail allows you to connect Outlook with Microsoft 365 and SharePoint Online seamlessly. The OnePlaceMail App is designed to function on all platforms and devices compatible with Outlook, ensuring you remain productive whether you are using your phone, a web browser, or your preferred Outlook client on Windows or Mac. Intuitively designed, the OnePlaceMail App integrates smoothly with Microsoft Outlook, providing a user-friendly experience that enhances your workflow. Embrace the flexibility of accessing your documents and collaborating efficiently from anywhere.

Shoviv's Lotus Notes to Outlook Converter software offers a swift and secure method for migrating data from Lotus Notes to Outlook. This versatile tool can handle the transfer of an unlimited number of mailboxes from Lotus Notes to formats such as PST, EML, and MSG all at once. It is compatible with various platforms, including all versions of MS Exchange, IBM Domino Server, Lotus Notes, and MS Outlook. Users can explore the software's capabilities through a free trial version that showcases its features and functionality. The Shoviv Lotus Notes to Outlook Converter enables seamless conversion of NSF files to PST format, ensuring a smooth transition. With the ability to process multiple NSF files simultaneously, the software streamlines the conversion experience. Additionally, it boasts several advanced features designed to enhance usability and efficiency. Users can also convert NSF files to EML and MSG formats without encountering any technical issues. The software's interface is intuitive, allowing anyone to perform conversions effortlessly, regardless of their technical expertise. Overall, this tool simplifies the migration process, making it accessible to all users.

7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.

Comprehensive business phone solutions. Real experts in phone systems. Local assistance to address phone-related concerns quickly. By choosing Callifi, you become part of our community. We tailor state-of-the-art VoIP technology to meet the specific requirements of each client’s business phone setup. Additionally, our dedicated communications professionals ensure you receive timely support. This unwavering dedication has allowed us to satisfy our customers for many years, with plans to continue doing so for many more. Enhance your communication efficiency with innovative features such as a user-friendly inbox, an option for a “do not answer” list, redundancy, remote worker connectivity, and exceptional customer care. In essence, having Callifi means you have a reliable partner in your corner. Personalize your VoIP phone system with essential features tailored to your business needs, including phone numbers, find me/follow me options, conferencing capabilities, fax services, and robust security. Rest assured, we provide guidance throughout the entire process to ensure a seamless experience.

Notifications that work. Beams is a hosted push notification API that developers can use to get critical transactional information every time. You can notify users with confidence. Your Android and iOS apps will receive real-time notifications and transparency. Expert notification delivery across devices and locations enables you to instantly reach users. You can trigger notifications automatically for every event in your app by using one function. We have delivered over 18 trillion messages to thousands of apps. Discover how Pusher customers use real-time infrastructure to delight users. With Debug Console and Insights, you can debug your implementation and monitor your delivery health. We manage and host your entire device token lifecycle.

It is difficult to keep your employees informed about operational changes and critical events. Tekmon, a cloud-based system, supports both one-way and 2-way communication of critical information between individuals and groups. The system can transmit information to multiple devices at once, including voice, SMS, WhatsApp and email. Notifications are sent to other devices until the contact acknowledges receipt.