Best Communications Software in Asia - Page 57

SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.

An MQTT Broker designed with enthusiasm to meet all your requirements for deploying and scaling IoT applications. It features a REST API, a comprehensive dashboard with customizable widgets, and an extensive data storage solution, among other capabilities. Users can quickly visualize a snapshot of their IoT devices, monitoring client connections and disconnections, as well as critical data through various dashboard widgets. The system also provides alerts and color-coded indicators based on different value triggers. A robust rules engine is included to convert MQTT messages, facilitating streamlined M2M communication automation. This engine supports event and timer-based rules, enabling users to define data patterns and automate corresponding actions. For secure device communication, a publish and subscribe messaging model is implemented with dual layers of security, employing SSL/TLS for connectivity and optional username/password authentication. Additionally, web security measures are in place for data viewing. To ensure high availability, the broker can operate multiple message brokers simultaneously, guaranteeing efficient message collection and publication from devices. This architecture assures a remarkable 99.99% success rate in data collection, ensuring reliability regardless of software challenges. Moreover, the system's flexibility allows for seamless integration with various IoT applications and services.

Experience the power of real-time HD audio collaboration, allowing you to record, assess, and approve projects with anyone, no matter their location, by utilizing the leading technology in voice, music, and sound capture. When collaborating with creative professionals or talent globally feels as seamless as if they were right beside you, the potential for innovation becomes boundless. Source-Connect serves as your reliable backup for the unpredictable nature of internet connections. With its Auto-Restore feature, you can ensure your sessions remain smooth and uninterrupted, free from glitches and dropouts. Furthermore, the Auto-Replace functionality allows for the effortless integration of original PCM audio back into your recordings, making the process simpler than ever. Whether you're working with mono voice tracks, stereo mixes, or multi-channel music and effects, you can depend on high-definition audio and incredibly low latency, made possible by our advanced Fraunhofer AAC codecs. Additionally, synchronize remote performances with local tracks in real time using Remote Transport Sync (RTS), which accommodates mono, stereo, and surround setups. This solution is ideal for a variety of applications, including ADR, overdubbing, and review and approval processes, ensuring that every project achieves professional-quality results. Collaborate with confidence and elevate your audio productions to new heights.

Experience seamless streaming of low-latency HD audio and video that remains perfectly synchronized. Whether you're a participant, professional, musician, or student, you can effortlessly join, review, and approve sessions from any location using only a web browser. Source-Live serves as an ideal solution for real-time video editing, voice-over recording, ADR, audio mixing sessions, music rehearsals, and educational purposes remotely. Stream high-quality video online instantly with Source-Live, sharing HD content from any source while ensuring smooth and consistent frame rates without playback hiccups. You can keep a camera or broadcast stream pinned to a floating window for uninterrupted visual access. With features like push-to-talk and echo cancellation, remote client viewing is as straightforward as clicking a link in a browser. Additionally, share high-resolution audio in real time without any masking, severe compression, or echo issues, ensuring uncompromised quality. Secure your streams confidently with dedicated passkey-protected gateways that also allow for watermarking of video content to protect your intellectual property. This setup not only enhances collaboration but also elevates the overall experience for all participants involved.

One SIM card, or an eSIM eUICC Chip, that is hardware-agnostic allows you to connect to all networks in any country. Hologram SIMs automatically switch between local carriers, ensuring you have the best performance and never lose service. Our dashboard and modern REST API make it easy to manage your fleet collaboratively. Hyper - Hologram's platform and SIMs allow you to future-proof your SIMs. Hyper allows you to access Hologram's entire portfolio of IoT connectivity profiles and partners over-the-air. All-new proactive alerting tools to help you manage your entire deployment. You can get real-time information about your devices so that you can concentrate on scaling and growing, not connectivity. You should be focusing on your product and data, not on connectivity infrastructure, negotiations, or pricing.

Tetra seamlessly connects to your calls to take comprehensive notes, allowing you to concentrate on the discussion and recall important details later. Just add bot@asktetra.com to your scheduled call on the calendar, and we’ll connect with you shortly before it begins. Alternatively, you can initiate a call anytime using our web application. When your meeting starts, accept and merge Tetra's call, and we will commence transcription instantly. After Tetra has finished transcribing, you can read, listen to, and search your notes within our web app. You can share these notes with your team and easily export them to your preferred productivity apps. If you remember a particular phrase or topic discussed during the call, simply type it in, and we’ll direct you back to that part of the conversation. Help keep your team informed by sharing a link to the notes with those who were unable to attend. Your notes can be exported to Evernote, Dropbox Paper, Slack, email, and Google Docs, or you can reach out to us to integrate your favorite tool. Unlike many other transcription services, we ensure you receive your notes by the end of the day, or the call is complimentary, guaranteeing you a risk-free experience. Tetra's efficient process allows you to stay organized and on top of your tasks, enhancing productivity across your team.

Grain is a meeting insight tool that allows you to easily capture and share insights from customer conversations. Zoom, Google Meet and Microsoft Teams allow you to record, clip, and then share your video in real-time. A vital tool for modern teams. Conversations are easy to forget. Grain will help you to recall and share every detail.

Use the built-in capabilities of your mail servers and your visitors' browsers to quickly identify, resolve, and fix connectivity, security, and content issues with your domain. URIports is a powerful unified tool that monitors web and mail server security, configuration, and security. URIports is a result of decades of experience in online coding and monitoring. Once the system is set up, we receive reports from visitors' browsers and mail server. All these reports are processed and provided insight by us. Get real-time, clear insights into your website's performance. Monitor violations, network issues, certificate issues, deprecated codes, and many other things! To protect yourself from spam, fraud and phishing, monitor your SPF/DKIM alignment.

Understanding the destination of your campaigns is crucial, but ensuring they actually arrive in your subscribers’ Inbox can transform your results. Effective email marketing hinges on establishing trust with internet service providers. Maintaining a strong reputation is essential for enhancing your email deliverability. The first step in addressing deliverability challenges is to monitor your reputation closely. It’s vital to understand how major spam filter companies assess your campaigns. Being on blocklists can severely damage your reputation. By regularly checking your IP addresses and domains, you can promptly take action to remove yourself from any blocklists you may find yourself on. Additionally, strengthening your email authentication processes offers robust protection for your email domain, which is vital for the successful delivery of all your campaigns. Customer experience remains paramount for top-tier brands. Utilizing email previews enables you to identify issues such as poor formatting, broken links, and coding problems before they hit your subscribers’ Inbox, ultimately enhancing the overall effectiveness of your communications. By taking these proactive measures, you can significantly elevate the performance of your email marketing efforts.

-- The email engine you can build on -- We're everything that happens under the hood of your email communications. Reliable Email API with endless capabilities & features ready for integration. Flowmailer's Email Engine provides all the tools you need to build a professional email strategy. From marketing to customer support, from account management to warehousing, every email sent is valuable. Flowmailer is built for continuous high-performance, no matter the emails you're sending. Take away the difficulties of email delivery and focus on creating meaningful email communications with your customers. Email Delivery | SMTP & API | Infrastructure | Transactional Email

Haltian Empathic Building for smart office solution focuses on improving employee well-being and happiness. A complete and end-to-end smart office solution that combines technology, culture, and physical space into one. It improves the employee interactions with the spaces, environment and technology to find the right space, colleagues and voice their feelings. Our smart office solution enables you to create a positive flywheel effect between employees’ happiness, performance, and well-being.

Software media server that is cheap, lightweight and fast. Nimble Streamer offers a wide feature set for live streaming via various protocols.

Broadcast your weekly services live to members and audiences around the globe. With our global server infrastructure and an impressive uptime rate, you can be confident that your message will reach anyone who needs it. In addition to live streaming, our On-Demand delivery option allows you to connect with your members throughout the week, providing them with valuable content at their convenience. We ensure your message travels wherever it's required. Our services are compatible with set-top boxes, popular social media streaming platforms like Facebook Live and YouTube Live, as well as mobile applications such as Subsplash. Ultimately, if you want to expand your reach, we have the solutions to make it happen! Furthermore, we are dedicated to helping you engage with your community in meaningful ways, ensuring that your voice is always heard.

A comprehensive live streaming platform designed for both businesses and individuals, Castr allows users to stream, host, schedule, and monetize their live video content seamlessly in a single location. Its user-friendly interface caters to all levels of expertise, while also providing advanced features suitable for professional broadcasters. With the ability to deliver video content across various channels, users can embed videos directly on their own websites or stream to over-the-top (OTT) platforms using the Castr Embedded Player. Castr specializes in offering solutions for live streaming and video-on-demand (VOD), making it an ideal choice for a wide range of users, from gamers to churches, live television broadcasts, and corporate conferences. The platform includes two distinct subscription options: Multistream and All in One, each featuring several tiers to accommodate different usage levels, whether for individuals or organizations. To utilize Castr effectively, an encoder—either software or hardware—is required, with OBS recommended as a fundamental option, though Castr is compatible with any encoder that supports a customizable RTMP setup. Additionally, the flexibility and diverse features offered by Castr make it a standout choice for anyone eager to enhance their streaming experience.

Identify your potential customers by analyzing their origins, interests, and readiness to make a purchase. Monitor active visitors on your website to understand their behavior, including the pages they view and how they arrived, while also creating a comprehensive buying profile that reflects their interests over time. In the B2B landscape, prospects frequently prefer to communicate via phone, so it’s essential to track and document calls from various online and offline channels. Connect these calls to website visits and email interactions for a more complete picture. Salesfuel’s integration with MailChimp allows for the monitoring of all email interactions, ensuring that previous or future web activity and phone communications are correlated to provide crucial insights into sales leads. This tool consolidates historical information into a straightforward chronological timeline, which aids in tracking lead origins, geographical data, page visits, keyword usage, email engagement, call recordings, and more. You can then score, rank, and prioritize your follow-up actions based on each prospect's combined online and offline interactions with your business, thus enhancing your overall sales strategy. Ultimately, a well-structured approach to lead management can significantly boost conversion rates and improve customer relationships.

INFOCU5 serves as an enhancement to your current workforce, providing flexible and scalable solutions that align with your business demands, allowing you to pay solely for the additional assistance you utilize. Our omnichannel support team offers on-demand sales and service representatives, designed to elevate Customer Lifetime Value (CLV) and Average Order Value (AOV), while also optimizing data and leads, ensuring you only incur costs for actual engagement time. With capabilities spanning voice, messaging, email, and dedicated brand ambassadors, we function as an integral extension of your internal team, faithfully upholding your brand’s vision and messaging while diligently monitoring campaign performance. By merging our advanced enterprise-level contact center software with a global marketplace of customer service and sales agents, we empower businesses to economically engage with their clientele and seamlessly access additional support when necessary. Our marketplace consists of a worldwide network of customer service and sales professionals ready to serve as backup when your internal resources require extra assistance, ensuring that you never miss an opportunity to connect with your customers effectively. Ultimately, INFOCU5 not only enhances your operational efficiency but also allows for a more responsive and agile approach to customer interactions.

Utilize high-definition video encoding and streaming platforms to engage your audience on their preferred devices. Furthermore, boost content visibility and effectiveness through the power of AI, all while safeguarding your material with digital rights management (DRM). A multi-channel pipeline orchestrates both video and audio analysis, integrating cues into a cohesive timeline. The web interface allows for straightforward evaluation and integration, complemented by user-friendly web widgets and REST APIs. This system also offers intuitive customization and management functionalities, enabling the training and fine-tuning of specific models to enhance indexing precision. Adherence to regulations such as HIPAA, ISO 27001-27018, FedRAMP, HITRUST, and PCI ensures compliance and security. By automatically extracting sophisticated metadata, you can significantly increase the discoverability of your audio and video assets. Moreover, enhance your applications with innovative types of detectable content, including spoken dialogue, written text, facial recognition, and the identification of speakers, celebrities, and emotions. This approach not only enriches user interaction but also provides deeper insights into audience engagement.

Amazon Interactive Video Service (Amazon IVS) offers a streamlined live streaming solution that is both quick to set up and perfect for crafting engaging interactive video content. By utilizing streaming software to send your live broadcasts to Amazon IVS, the service takes care of all the necessary components to deliver low-latency live video to audiences globally, allowing you to concentrate on creating interactive experiences that accompany your live streams. With the Amazon IVS player SDK and timed metadata APIs, you can effortlessly customize and enrich the viewer experience, fostering a deeper connection with your audience on your own platforms and applications. Setting up and managing live streams can be accomplished in just a few clicks, enabling you to begin broadcasting almost instantly. Simply send your video feed to Amazon IVS, and the platform handles all the logistics to ensure your live content reaches your viewers seamlessly. The robust design of Amazon IVS streams guarantees low-latency live video “out of the box,” making it an ideal choice for anyone looking to engage their audience effectively. This service not only simplifies the streaming process but also empowers creators to innovate in their content delivery.

A powerful video platform that scales according to demand. You can collaborate with your team anywhere in the world. Publish to any screen in real-time. Pay only for what you use. Consumers around the globe are watching more video on more platforms than ever before. Every day, more people want live video production. Grabyo is the industry leader in live production and cloud editing. We aim to provide everyone with the tools they need to create broadcast-quality videos without the complexity, high-costs, and environmental impact of software and hardware. A platform that allows remote video production and streaming. Unlimited scaling for broadcasts and complex events. Browser-based tools available anywhere. Live clipping from broadcast and live video feeds. In seconds, share to social media, mobile and OTT. Engage your audience on any platform and on any screen

The Abyssmedia Multi-Channel Sound Recording System is engineered to capture audio data from various sources at the same time and without manual intervention. This advanced sound recording software supports up to 32 channels and allows for the compression of recordings for efficient archiving. It serves a wide range of purposes, including recording conferences, monitoring telephone lines, logging radio station broadcasts, keeping track of sporadic transmissions, and fulfilling various other specialized needs in audio documentation. Additionally, its ability to automate the recording process enhances the efficiency of audio management tasks.

Efficiently and precisely convert audio into text across over 85 languages and their variations. Enhance transcription accuracy by customizing models to better suit specific industry jargon. Unlock the full potential of spoken audio by allowing for search capabilities or analytics on the transcribed text, or enabling actions through your chosen programming language. Achieve high-quality audio-to-text transcriptions through advanced speech recognition technology. Expand your base vocabulary by incorporating particular terms or create your own bespoke speech-to-text models. Operate Speech to Text in various environments, whether in the cloud or locally through containers. Leverage the powerful technology that supports speech recognition in Microsoft products. Transform audio input from diverse sources, including microphones, audio files, and blob storage. Utilize speaker diarisation techniques to identify who spoke and when. Obtain well-structured transcripts complete with automatic punctuation and formatting. Customize your speech models for a better understanding of terminology specific to your organization or industry, ensuring a higher level of accuracy in your transcriptions. This versatility makes it easier to adapt the technology to your specific needs and applications.

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

A communication platform designed to simplify interactions for both you and your clients. Group messaging is now more accessible, all within reach of your fingertips. With a single phone number, you gain access to one unified text inbox, allowing your entire team to stay informed about customer interactions, including responses and inquiries. Consolidate SMS texting, Facebook Messenger, and phone calls into one convenient location, eliminating the need for personal phone numbers while supporting multiple staff members through our mobile application. Monitor your team's response times and additional metrics with our comprehensive reporting features. Seamlessly integrate data from various applications to maintain a complete view of customer information. Invite your team members to communicate directly or through dedicated channels, and share notes to enhance collaboration on customer relationships. Create tailored groups for sending customized messages to specific audiences. Elevate your efficiency by integrating Myopolis with over 3,000 applications to automate your workflows. Additionally, sync your contacts with Hubspot to gain a comprehensive overview of all customer interactions and improve your service delivery. By leveraging these tools, you can foster stronger connections and streamline your customer service processes.

Emotics is an advanced emotion analytics platform that interprets text data from customer and employee feedback to deliver actionable business insights. By categorizing emotions and themes into strengths, weaknesses, opportunities, and threats, Emotics allows organizations to adopt a strategic perspective on their customer and employee experiences. It automatically generates benchmarks that provide insights into how businesses stack up against competitors while highlighting specific areas of customer experience that require enhancement or optimization. Additionally, the platform offers a proactive warning system for emotions that may trigger significant actions, helping to identify the underlying causes of emotional responses. With the ability to gauge the intensity of emotions through eight distinct emotion indexes and 24 different emotions, it effectively pinpoints which emotional factors are influencing perceptions of customer experience in either a positive or negative way. Furthermore, Emotics facilitates a comprehensive view of the customer by integrating with various tools, including NPS, CSAT, product reviews, social media data, and platforms like SurveyMonkey and Zendesk. By going beyond traditional sentiment analysis and enhancing the capabilities of NPS, Emotics positions itself as an essential tool for understanding and improving customer perception and engagement. Ultimately, the platform empowers businesses to make informed decisions backed by deep emotional insights.

TrendSpottr operates as a cloud-based platform specializing in predictive analytics that provides real-time identification and forecasting of trends derived from extensive data sources, such as Twitter and Facebook. By leveraging TrendSpottr’s capabilities, clients and partners can proactively stay informed about emerging news, events, and influential figures that possess significant viral potential and market influence. This service is particularly valuable for financial firms, including hedge funds and investment managers, who seek early insights into specific stocks and broader economic events that could sway financial markets. Additionally, publishers and news organizations rely on TrendSpottr to unveil emerging narratives and happenings, allowing them to stay ahead of the news cycle and produce timely, pertinent content for their audiences. Moreover, marketers focused on content and social media utilize TrendSpottr to identify and disseminate trending, relevant content that resonates with their target demographic, thereby enhancing their engagement strategies. As a result, TrendSpottr plays a pivotal role in the information ecosystem by enabling various sectors to make informed decisions based on real-time data analysis.