Best Contact Management Software for Mid Size Business - Page 7

We have developed an incredibly robust database over the years through our various online platforms. The connectivity among ABN's global business members is seamless. ABN serves as a growth catalyst, recognizing that every business must undergo specific processes to achieve expansion. This journey facilitated by ABN encompasses Digital Readiness, Digital Transformation, targeted digital outreach, access to international markets, and the ability to drive global online sales. With a network of over 50,000 business members worldwide, ABN acts as a supportive and enhancing partner for businesses of all sizes, whether local or international. Joining the ABN family means entering a proven system geared towards growth, where success is nearly guaranteed. After all, while businesses may falter, robust systems remain steadfast. Take the first step towards a Growth System for your business today! With ABN’s effective and efficient Growth System in action, any business can unlock its potential for remarkable growth and success.

The Business Card Reader is a mobile application designed to effortlessly transfer data from business cards into your CRM with just two taps. By taking a photo of the card, all pertinent information is instantly imported into your CRM system. This cutting-edge tool also enables users to generate a wealth of additional data regarding potential clients, partners, or colleagues. However, it's important to note that custom fields are not supported within this application. The Business Card Reader, particularly the Multi CRM edition, stands out as the most efficient, fastest, and secure method for transferring information from business cards. With compatibility for over 12 CRM systems integrated into a single application, switching between platforms is seamless. So, if you manage multiple CRMs, downloading this app will enhance your experience significantly. Furthermore, the app offers the capability to gather even more insights about your potential clients, partners, or colleagues, making it an all-in-one solution. In just moments, you can capture a business card and seamlessly upload it to your CRM account, ensuring all your essential information is organized in one convenient location.

Costpoint Manufacturing brings efficiency and digitalization to all aspects of the operations process, from bid to shipment. This will increase profitability and project success for government contractors. All data and financials are linked in one secure system. Paper processes can be digitalized, as data is captured, stored, and analyzed in real time, right down to the project level. Assemble and allocate costs consistently. This will make it easier to adhere to contract requirements. Modernized, flexible, and integrated automation allows for visibility into process control and changes. Automate and connect finance and production processes for better accuracy, true costs, and audit readiness. You can leverage contract flow downs as well as organizational, project, and part security. Automate traceability for every transaction

It is essential to be able to effectively manage all aspects of your business in the Recruitment & Staffing industry. RecruitOnline provides a fully-featured, Cloud-Based SaaS, integrated recruitment business management system that supports agencies ranging from a sole operator through to multi-brand/multi-sector/multi-location staffing businesses. The success of any business depends on its relationships with customers. CRM software is key to managing those relationships and developing them. Email Newsletter module built in - Create, send and track email marketing campaigns. Leads can come in many forms: a reference check, a colleague at a networking event, a referral from a customer; etc. It is important to be able to identify the source of leads and have a system to assign and follow up.

An efficient online platform designed to streamline contact management for remote teams, we have been in operation since 2007. Our service guarantees 256-bit encryption for all connections, ensuring your contact information remains private and secure. Unlike costly and complex CRM systems, Contactzilla is straightforward and effective for those who simply need to manage contacts without hassle. Your remote teams can stay synchronized in real-time, with the option to access the web interface as needed. Over the past ten years, we have assisted countless remarkable organizations in organizing their contact information. Users can freely add unlimited contacts to an unlimited number of ‘Address Books’ and share these with their teams. Any updates to contacts are immediately reflected for the entire team, enhancing productivity no matter where they are located. Customers appreciate us for the ease with which they can access crucial contact information for clients, employees, and supply chains—all within reach. We are valued for creating a single source of truth for contact data, eliminating the need for messy spreadsheet synchronization. By simplifying the contact management process, we empower teams to focus on what truly matters: their work.

The hotel industry is one the most competitive and fastest-growing sectors. It is becoming more difficult to build loyal relationships with guests and attract new guests as guests become more digitally-savvy and price-conscious. This is where hotel CRM software can help. This software can help you improve your sales, marketing, and customer service and increase customer satisfaction. The CRM can be used to unify all inquiries from all channels, including booking engines, travel websites and web forms on your site. It creates a complete guest profile, stores all communications and visits, and keeps a record of them. It streamlines your marketing campaigns with the ability to create targeted, data-driven outreach and promotional emails for both your business and your private guests. It also provides transparency in your financial transactions and automates the generation and payment of invoices and quotes.

For two decades, we have been assisting businesses and organizations across New Zealand, which has equipped us with extensive knowledge in contact management. Founded in Dunedin, NZ, Outreach Software Limited began its journey in 2002, specializing in online contact relationship management solutions tailored for small enterprises. From the very beginning, OutreachCRM was designed as an accessible online platform, enabling users to effortlessly keep track of contacts, clients, customers, members, donors, and any other groups that require management. You can easily add, manage, and monitor all essential information related to your contacts, customers, members, or donors. Capture the data that is vital and pertinent to your organization through customizable fields. Input information using drop-down lists, free text, multiple choice, or date fields. Organize your contacts by grouping or tagging them into categories, allowing you to create targeted contact lists, pinpoint specific markets, or facilitate communication with groups. By connecting your contacts, you can also clearly define the nature of each relationship, ensuring effective management and communication. Thus, our expertise and innovative solutions continue to evolve to meet the needs of our clients in this dynamic landscape.

Speak2Leads can be used to optimize sales. You love inbound leads. You don't want to lose sales because of poor follow-ups and response. Our lead response software sends your leads to your reps via phone. You can earn more revenue by waiting. Speak2Leads allows your reps to spend more time calling leads. We will tell you which prospects to call in order of priority. Keep your eyes on prospects and don't think. Your sales reps will be able to communicate with more leads in a matter of seconds. They will close more sales in less time and effort. Speak2Leads integrates seamlessly with your existing sales process. Your sales team doesn't need to learn anything or log in. Answer the phone and follow all the prompts.

Fat Free CRM is an open source customer relationship management (CRM) system built on Ruby on Rails. It comes equipped with features such as collaboration tools, management of campaigns and leads, contact organization, and tracking opportunities right from the start. I extend my gratitude to the initial users, beta testers, and open source advocates for their invaluable positive input, motivation, and creativity. Please continue to share your suggestions! The aim of this project is to drive innovation in CRM solutions by offering a clean and easily extensible code base for developers. Feel free to explore and modify it as you wish! This open source CRM is crafted to be highly adaptable while maintaining an elegant simplicity. You can obtain the code from GitHub and deploy it on your preferred hosting service. Fat Free CRM is specifically tailored for small teams looking for an efficient and customizable CRM solution. Additionally, the community around this project is always eager to assist and collaborate on new ideas and enhancements.

ContactOffice is an online collaboration suite that includes Email, Calendar, Documents, Online Editing, Address Book, Chat, and Cloud Storage. ContactOffice is accessible from any device, whether it's a PC, tablet or mobile phone that has a browser. Through Groups, the user can share information with other users. Administrators of these groups can set access rights for members. Users can also share their private spaces. For example, a user can share his/her Mailbox with colleagues, without sharing login credentials. ContactOffice supports all the standard protocols like Imap, Pop and CalDAV. It also supports WebDAV, CardDAV and WebDAV. ContactOffice offers dataportability by allowing users to export modules to standard formats. ContactOffice can create a white label version of its application that is fully customizable for educational institutions or enterprises.

Addressing Service Management CRM can be quite challenging when it comes to customer service. We focused on this issue, and the results were quite positive. Our expertise in service management, scheduling, and sales has gained us a solid reputation. We aim to streamline all aspects of record-keeping, communication, scheduling, and sharing information, particularly in mobile environments. Transitioning from outdated methods like paper, spreadsheets, and cumbersome software is essential. The system also proactively alerts staff about necessary actions and emphasizes priority tasks. This approach significantly simplifies the process for all staff members, enabling them to enhance service quality and provide proactive support effectively. Ultimately, our goal is to foster an environment where every employee can easily contribute to improving customer interactions.

BitFaster Alerts offers you unparalleled adaptability to connect with your current databases or applications, enabling the creation of automated solutions tailored to your needs. Whether you're looking to set up straightforward instant alerts through Email or SMS or engage in intricate data processing, you can have everything operational within hours. With BitFaster, managing Bounced Emails and Unsubscribe Requests is entirely automated, allowing for a hands-free experience. You can customize BitFaster to respond based on your specific criteria. BitFaster Live provides real-time tracking of Email Campaigns, Bounced Messages, and Unsubscribes, ensuring you're always informed. Our services can help you navigate ISP restrictions, maintain a healthy Reputation Score, and implement best practices to enhance message delivery effectiveness. We offer both Shared and Dedicated SMTP services for executing bulk email campaigns or you can utilize our BitFaster Cloud to distribute your campaigns. No matter your preferred method, we've got you covered! Additionally, our platform is designed to scale with your needs, making it an ideal choice for businesses of all sizes.

Say goodbye to inconsistent and unpredictable synchronization. AkrutoSync ensures that all your contacts and appointments are consistently available across all your devices without any data limits. It operates by syncing directly between your computer and your devices, eliminating the need for the cloud, which allows you to retain full control over your data and privacy. Once installed, AkrutoSync handles everything automatically, making the process smooth as it seamlessly integrates with the native applications on your devices. Regardless of whether you use an iOS, Android, or Windows Phone, AkrutoSync is compatible and performs flawlessly. It's a straightforward and efficient solution for syncing updates from your desktop Outlook to your mobile devices and vice versa! Should you have any inquiries regarding how AkrutoSync works with your devices, we offer free and prompt support. Additionally, you will have visibility into any changes made, with the option to restore any data that may have been lost or altered accidentally. This level of control ensures that your information remains accurate and secure across all platforms.

Why spend money on CRM software that only provides 60-80% of the features you won't even utilize? Benchpoint delivers essential premium functionalities at a significantly reduced cost, tailored specifically for startups and small enterprises. The dashboard's sleek and minimalistic design allows your sales team to effortlessly visualize all active deals, simplifying the management of your sales pipeline. Gain invaluable insights into deal progress through effective lead management and scoring. With just a click, you can review both won and lost deals, helping you maintain control over your sales process. Identify areas with stagnant sales to address and ensure your pipeline remains efficient and unclogged. By syncing your Google or Microsoft account with Benchpoint, you can manage all customer interactions from one centralized location. Plus, with the ability to integrate with marketing automation tools like Mailchimp, launching email marketing campaigns and sending bulk emails has never been simpler. This streamlined approach not only enhances productivity but also empowers you to focus on growing your business effectively.

Develop relationship maps to gain a strategic advantage in the political landscape surrounding your transactions. Identify both supporters and resistance to determine where to allocate your efforts effectively. Document insights and outline the influence dynamics among key stakeholders. Consolidate and synchronize your contacts across both professional and personal devices to establish a comprehensive address book. Arrange this address book by organization and enable searching by job title. Identify and eliminate duplicate entries. Record significant information and observations in real time. Visualize your contacts within the organizational context they belong to, complete with hierarchical reporting lines. Emphasize various departments and business units. Seamlessly share your organizational charts with colleagues in just moments. Identify discrepancies within your address book data. Refresh job titles and company names to enhance your Contact Identification Score. Ensure your updated address book is synchronized across all your devices. Label key contacts strategically, including decision-makers, budget authorities, executive sponsors, and advocates, to optimize your networking approach. By taking these steps, you can significantly increase the effectiveness of your business relationships and improve your overall success in negotiations.

To initiate a conversation with one of your service representatives, future customers can simply click the Click to Speak button located on your website. This convenient feature allows them to reach out to your business from any spot across the globe at no cost. Fonvirtual will facilitate a direct connection between the individual browsing your website and your team. By selecting Click to Speak, potential clients will be able to contact your company immediately, all while enjoying high-definition sound quality, regardless of the distance between them. Additionally, you can customize your Click to Speak WebRTC settings with personalized greetings, operational schedules, call queuing, analytics, and much more. You’ll also gain insights into the source of your calls by identifying which button was used, enhancing your understanding of customer interactions. Incorporating a Click to Call button on your site can significantly enhance your business's image, presenting it as approachable and friendly, which can lead to a more enjoyable experience for visitors. With the presence of a Click to Speak button, it is projected that your business could increase call inquiries by around 35%, providing a valuable opportunity for engagement and growth. This innovative communication tool not only streamlines customer interactions but also fosters a connection that could lead to lasting relationships.

Upon establishing your account, you will receive an email confirmation, along with text notifications for updates. Additionally, enjoy the benefits of unlimited appointment scheduling, a digital release waiver with secure storage, integrated wait lists for both moving ahead and holding spots, as well as personalized calendar options and feature settings tailored to your preferences. This comprehensive setup ensures a smooth and efficient experience for managing your appointments and related tasks.

Enhance your productivity with BlackBerry applications on your Android device. BlackBerry® offers a seamless way to manage all your communications, combining messages and social notifications into one convenient hub. The BlackBerry® Hub+ Inbox is designed to keep you organized by merging emails, calendar schedules, and social messages from platforms like Facebook, WeChat, Twitter, LinkedIn, and WhatsApp into a single application. Additionally, you can connect your BlackBerry Hub+ Inbox to devices powered by Wear OS by Google, allowing you to receive alerts and respond right from your smartwatch. With the BlackBerry® Hub+ Calendar, managing your schedule is simple and efficient, enabling you to set up appointments and create events effortlessly. You can view your schedule in various formats, such as Agenda, Day, Week, or Month, making it easy to see your commitments at a glance. Furthermore, responding to meeting invitations is quick and straightforward, and you can even join meetings directly from your event reminder with just a single tap, ensuring you never miss an important moment. With these tools at your fingertips, staying organized and connected has never been easier.

Union Fusion oversees various local dues, manages apprenticeship information for JATCs, handles remittances, benefits administration, and a host of additional services. The platform facilitates dues collection, offers a member portal, supports scheduled payments, manages dues checkoff, and organizes events while maintaining a robust contact management system. In terms of apprenticeship oversight, it handles everything from upgrades and on-the-job training (OJT) to certifications, class administration, grading, and tracking attendance. Furthermore, it manages remittances, benefits disbursements, pensions, health benefits, disability payments, annuities, and 401k accounts seamlessly. Our integrated payment solution allows users to process dues in a single action, ensuring a swift and efficient experience. Members can conveniently pay their dues online or arrange for monthly payments, enhancing accessibility and flexibility. Additionally, we provide integrated communication tools that utilize Amazon Simple Email and Twilio for text messaging and automated calls, ensuring that all stakeholders stay informed and connected.

RapidStart CRM stands out as the simplest CRM solution available within the Microsoft ecosystem, designed from the ground up based on insights from a vast array of users. You can easily get started in just a few minutes, and within a little longer, you can seamlessly connect RapidStart CRM to your Outlook or Microsoft Teams without incurring any extra costs. Additionally, the platform is entirely "unlocked," allowing you, your partners, or our support team to tailor it to your specific needs. With our foundational data model, you have the flexibility to create solutions for nearly any business obstacle. RapidStart CRM boasts unique features such as one-click record creation via quick steps buttons, record hashtagging, the RapidStart settings application, comprehensive documentation dashboards, and an integrated video training toolset for user guidance. All these features, along with many others, can be effortlessly added to RapidStart CRM with just a few clicks, making it an adaptable tool for diverse business requirements. This combination of simplicity and customization empowers users to harness the full potential of their CRM experience.

The mySQM™ customer service QA software is designed specifically for call center agents, enabling them to receive immediate feedback, quality assurance, coaching, and acknowledgment, which collectively enhance the customer experience (CX). By empowering and engaging agents through these real-time insights, mySQM™ ensures they are well-equipped to provide outstanding service. Moreover, actionable reports, such as insights on effective CX delivery and areas for service recovery, are generated and shared with both agents and managers. The software integrates data from various sources into a cohesive platform for managing customer experience data, thereby facilitating excellent service delivery. For instance, mySQM™ consolidates both internal sources like ACD and QA, as well as external inputs from web interactions, emails, IVR, and phone surveys, to support effective agent dashboard reporting, accountability, and recognition efforts. This comprehensive approach not only enhances agent performance but also significantly contributes to overall customer satisfaction.

Empower your sales and support teams to operate from any location while assisting customers through voice or chat, eliminating the necessity for traditional infrastructures like servers or telephones. Our contact center software operates on a flexible monthly pay-per-use model, allowing you to scale as needed. We leverage cloud services from prominent providers across Europe, the Middle East, and South Africa, and ensure additional local points of presence and numbers through partnerships in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. Unlike other cloud solutions, this setup guarantees that your customers will not face latency issues caused by round-trip connections to servers located in the UK or the US. In the event that international fiber connections to Europe or the US are compromised, the local points of presence will maintain uninterrupted service, ensuring your customer support remains flawless. With our cloud-based solution, there is no requirement for server installations or phone purchases; all that is needed is a web browser to get started. This convenience allows for seamless transitions and flexibility in managing customer interactions.

This is a fully cloud-based platform that adheres to top-tier quality standards set by Google Cloud Platform. Utilizing WebRTC technology, it is compatible with all operating systems, requires no VPN, and operates on minimal bandwidth, making it especially suitable for remote work environments. The platform facilitates seamless communication with your customers via various channels, including phone calls, email, chat, WhatsApp, SMS, and web forms. Engage with your customers through their preferred channels while ensuring convenience and efficiency on your end. As an omnichannel contact center solution, we not only streamline communication with customers across multiple platforms but also enhance the experience for both clients and agents, allowing for the integration of different interactions into cohesive business processes. This holistic approach ensures that every customer touchpoint is effective and meaningful, ultimately fostering stronger relationships.

NovelVox’s Agent Accelerator equips agents with a comprehensive overview of customer data, enabling them to deliver a highly customized and efficient service experience. This innovative tool significantly lowers Average Handling Time (AHT) and waiting times, enhances First Call Resolution (FCR), and boosts overall customer satisfaction levels. The integrated desktop interface provides agents with a unified platform for managing various applications, ensuring a smooth interaction for customers. By displaying essential caller information—including the caller's name, address, contact information, past interactions, and ticket status—agents can engage with clients personally and avoid the need for customers to reiterate their queries. With all relevant data readily available, agents can resolve issues more swiftly and effectively, while also collaborating with colleagues for prompt support during customer calls. This ultimately leads to a more efficient resolution process and a better overall experience for both agents and customers alike.

Textel is an innovative business messaging solution that enhances customer interactions by leveraging both AI and human-driven dialogue. Users can engage with clients on a large scale or in personalized one-on-one exchanges within Textel's compliant and integrated environment. By fostering stronger connections with clients, Textel not only helps to increase revenue but also improves team productivity. The platform allows for AI-assisted and conversational texting, enabling seamless communication through familiar tools. Integrated directly into your CCaaS system, Textel simplifies the process for both agent-assisted and automated SMS and MMS interactions. Immerse yourself in personalized communication with 1:1 texting, allowing for meaningful two-way dialogues with customers. You can easily send images or links to provide immediate access to essential information, fostering customer loyalty in the process. Furthermore, Textel enables you to monitor conversation logs within your current customer platform, facilitating ongoing enhancements to your service. By utilizing this approach, businesses can continuously adapt and refine their customer engagement strategies.