Best Credentialing Software of 2025

Find and compare the best Credentialing software in 2025

Use the comparison tool below to compare the top Credentialing software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Incredable Reviews
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    Incredable is an exceptional software solution for credentialing, tailored to assist healthcare organizations, hospitals, and medical groups in effectively overseeing provider credentials and compliance. Our platform streamlines the processes of license verification, monitoring exclusions, and tracking expirations, thereby decreasing manual efforts and promoting adherence to regulatory requirements. With functionalities such as Task Management, Privileging, and Payer Tracking, credentialing teams can optimize their workflows and eliminate delays. Incredable also offers sophisticated analytics and real-time reporting, delivering valuable insights, while our secure infrastructure guarantees data integrity and compliance with industry regulations. Simplify the credentialing process, lessen administrative workloads, and improve provider management through Incredable.
  • 2
    CredentialStream Reviews
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    CredentialStream® incorporates patented technology that provides everything necessary for requesting, gathering, and validating information about a provider, all to establish a reliable Source of Truth for downstream processes. With a modern platform that is continuously updated, along with best-practice content libraries and industry-leading data sets, CredentialStream stands out as the most comprehensive provider lifecycle management solution available.
  • 3
    MedTrainer Reviews
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    MedTrainer accelerates and simplifies healthcare workforce education, compliance, and credentialing. MedTrainer’s natively built software platform provides a seamless user experience that helps healthcare organizations thrive in managing their workforce. Learning: A healthcare-specific learning management system (LMS) enriched with thousands of education courses and resources created by subject matter experts to satisfy regulatory, accreditation requirements, and provide continuing education credit. Compliance: A technology solution that combines incident reporting, document, and policy management, and highly customizable reports to improve compliance. Credentialing: An end-to-end credentialing capability with automation, workflows, and centralized data to simplify the process and reduce costly delays. From PSV to provider enrollment and privileging, everything is in one platform with complete visibility.
  • 4
    CredentialingSpectrum Reviews

    CredentialingSpectrum

    Clinicspectrum

    $6/month/provider
    5 Ratings
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    CredentialingSpectrum is a secured, cloud-based medical credentialing software for facility, payer and contract management. It is a healthcare credentialing system that simplifies the process and increases efficiency. CredentialingSpectrum is a one-click comprehensive automation system that makes it convenient and the best provider credentialing software available in the USA.
  • 5
    CredyApp Reviews
    Over 500 healthcare professionals trust their enrollment processes to WCH Service Bureau. Try this all-in-one tool to keep track of your participation contracts, insurance panels, revalidations, and so much more. CredyApp allows you to allocate tasks among your staff based on specifics and complexity. CredyApp features make managing credentialing processes of any size and employees assigned to clients' workflows easier. All-in-one client portal: Portal designed for profile maintenance, insurance status, and document management. Credentialing made easy - Keep track of client's insurance renewal dates. CredyApp makes it easy for you to streamline your enrollment process, whether you're a seasoned credentialer or a novice.
  • 6
    NextGen Healthcare EHR Reviews
    NextGen Healthcare is a leader in healthcare software and services that enables the transformation of ambulatory health care. NextGen Office (1-10 doctors) and NextGen Enterprise (10+ doctors) are smart electronic health record solutions that help ambulatory practices reduce the burden of documentation, improve clinical outcomes, connect to other health systems, increase provider and patient satisfaction, streamline revenue cycles, and foster healthier communities.
  • 7
    Competency Manager Reviews

    Competency Manager

    CABEM Technologies

    $5/user/month
    2 Ratings
    Train employees. Demonstrate Competency. Mitigate Risk. Competency Manager is an enterprise learning solution that enables professional development and reduces compliance risk. For medium-sized to large companies in manufacturing, education, and healthcare. How it works for managers, employees, and SMEs. Competency Manager allows Subject Matter Experts to create learning activities or request documentation. Managers can assign activities to individuals and teams and can track and reward progress. Employees learn and improve their skills through learning activities. Benefits -Manage competence -Train with an LMS built in -Track credentials will automatically be notified about expirations and renewals -Reduce risk throughout the organization -Deploy as an on-premise or cloud-based application -Integrate other software products as required Simple Setup -Create groups -Assign Users -Assign Tasks
  • 8
    Modio Health Reviews
    Modio Health OneView was developed by credentialing experts and physicians. It allows for easy, centralized credentials management for your entire healthcare provider team. OneView automatically collects information about providers such as NPI, DEA and license numbers. OneView helps you keep your team compliant while your providers can focus on providing clinical care.
  • 9
    symplr Access Reviews
    Without reliable vendor policies and adaptable credentialing practices tailored to your organization's specific requirements, achieving comprehensive compliance in healthcare identity and access management can be challenging. Vendors and suppliers, regardless of whether they are present on-site, operating virtually, or functioning in a hybrid capacity, play a crucial role in healthcare service delivery. Healthcare providers face significant risks if they engage with individuals or entities excluded by the OIG, with potential fines reaching $10,000 for each violation. Establishing connections with the right, verified individuals at critical times can help reduce penalties, enhance efficiency, and ultimately make a difference in patient outcomes. By ensuring you have exceptional insight into vendor credentials, as well as their activities and backgrounds, you can maintain compliance without uncertainty. Moreover, implementing internet-free check-in systems guarantees smooth and efficient access management for everyone involved, ensuring that operational flow is never disrupted. This comprehensive approach not only safeguards against compliance issues but also fosters trust and reliability within the healthcare ecosystem.
  • 10
    RINGO Reviews

    RINGO

    RINGO

    $0 to use; Implementation cost
    Ringo's VMS technology is an industry leader that can help you increase productivity and drive engagement. All this and more in one platform that makes it easy to source talent, automate timekeeping, eliminate risks, and gain visibility into realtime data. Transparency with real-time dashboards and workflows, including candidate and credentialing status. You can source talent, log and monitor hours and track payments all in one easy solution. It is available with both web- and app-based platforms. This will ensure that your team is always on top of their staffing game. A VMS technology developed by staffing professionals for staffing professionals will increase internal transparency and profitability, as well as enhance external relationships. It's now easier to engage locum and temporary healthcare workers. Ringo's VMS technology allows healthcare providers to automate timekeeping and credentialing, allowing them to reduce cost and eliminate risk while focusing on their top priority... providing quality patient care.
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    Expiration Reminder Reviews

    Expiration Reminder

    SkyXoft Technologies

    $49 per month
    Find out the document expiration date tracking software modern teams use to track status, scan documents, and send automatic notifications. This software is used to issue employee certificates, certificates of insurance, contracts and licenses, as well as agreements, licenses, and agreements. All expiration dates, reminders, and replies are automatically tracked. Spend less time chasing up and more time adding value. Never open spreadsheet after spreadsheet trying to find out what's new. Don't send emails anymore. Let others get back to you with updated information. Expiration Reminder will notify the appropriate people about upcoming renewals, keeping everyone on the same page. Logging into Expiration Reminder will give you a single view of all your current and expired information, as well as who has responded to reminders. This is the best tool to track expiration dates. Customers all over the globe rate this tool highly.
  • 12
    ShiftKey Reviews
    When facilities are prepared to meet their demands and independent professionals have the flexibility to determine their work locations and schedules, a powerful environment for advancement is created. ShiftKey bridges the gap between licensed professionals and facilities nationwide. Our innovative technology offers autonomy and foresight, alleviating stress, enhancing visibility, and creating a scalable, data-driven approach to workforce management. Professionals can bid exclusively on assignments that interest them and work at their own rhythm. They receive timely notifications about enticing new roles, choose their projects, and get compensated shortly after their work logs are validated or opt for weekly bank deposits. Our user-friendly dashboard allows businesses to post job opportunities for independent credentialed professionals while acquiring vital data to maintain a competitive edge. There are no bureaucratic hurdles, no hidden charges, and complete clarity throughout the process. With the ability to make choices that align with their personal lives, independent professionals experience noticeable improvements in their earnings, overall well-being, and their connection to work. This empowerment fosters a dynamic environment that encourages both personal and professional growth.
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    BlueSky Medical Staffing Software Reviews

    BlueSky Medical Staffing Software

    BlueSky Medical Staffing Software

    BlueSky Medical Staffing Software allows users to manage their productivity, labor costs, and more. Software that is completely vendor-neutral, with integrated recruiting functionality, staff scheduling, competency testing and compliance management, payroll, billing, time logs, attendance, custom dashboards and permission control.
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    STATCred Reviews

    STATCred

    STAT MedCare Solutions

    $350 per month
    STATCred offers clients involved in credentialing access to their data, enabling them to examine status reports, submit information, generate exports, and liaise with their Medical Staff Coordinator. For healthcare organizations with their own credentialing teams, STATCred is adaptable to fulfill their unique requirements, enhancing the efficiency and effectiveness of the credentialing process. This customization plays a crucial role in delivering STATCred’s service guarantee, ensuring optimal workflows to meet client objectives. By eliminating the need for paper, documents can be uploaded and accessed online at any time. Additionally, it includes a variety of standard management reports, the capability to design and save personalized reports, and advanced search functionalities that allow for data queries to be exported in PDF or Excel formats for further examination and evaluation. Overall, STATCred streamlines the credentialing process while providing robust tools for data management and reporting.
  • 15
    EchoOneApp Reviews
    HealthStream supports EchoOneApp, a legacy platform. CredentialStream is recommended for new customers.
  • 16
    Surglogs Reviews
    Surglogs is a complete suite of regulatory compliance software that provides healthcare facilities with the ability to replace pen-and-paper documentation with a simple-to-navigate digital platform. Surglogs automates regulatory compliance, the administration of logbooks and supplies, narcotics and in-services, as well as the administration of drills in healthcare facilities. Surglogs has helped save thousands of dollars in labor and storage expenses for ambulatory surgery centres and hospitals across the United States by improving clinical compliance calculations and providing administrative and clinical staff with security for future accreditation surveys.
  • 17
    Hyperstack Reviews

    Hyperstack

    Hyperstack Inc.

    $0/month
    Hyperstack is a credential platform used by some of the world's top universities, non-profits, accelerators, online Ed-tech and training providers, medical / health care organizations, certification bodies, etc to issue certificates and badges to recipients.
  • 18
    OurRecords Compliance Network Reviews
    OurRecords provides a robust, cloud-based solution for managing credentials and documents, specifically designed for businesses operating in the food, mortgage, and healthcare sectors. This innovative platform allows organizations to efficiently store, organize, and grant access to verified records and credentials from a single location. Key features of OurRecords encompass supplier and vendor management, workforce prerequisite programs, timely alerts and notifications, document distribution, centralized documentation, and automated reporting functions. Businesses can streamline the delivery of essential compliance documents related to their operations and products to customers, auditors, and regulatory authorities. Additionally, it serves as a centralized hub for all critical compliance materials, including Standard Operating Procedures, policies, quality programs, certifications, production specifications, and more. Furthermore, the system's automated alerts keep suppliers, vendors, contractors, and employees informed about existing and impending compliance issues that need to be addressed, thereby enhancing operational efficiency and regulatory adherence. By leveraging OurRecords, organizations can significantly reduce the risk of compliance failures while improving overall workflow management.
  • 19
    CredentialMyDoc Reviews
    CredentialMyDoc is a web-based software that makes it easy to enroll providers and create credentialing documents. It streamlines data entry and validation, reduces errors on forms, streamlines billing and increases provider satisfaction.
  • 20
    I-Enroll  Reviews
    For numerous hospitals and healthcare practices, the onboarding of providers tends to be an extensive and cumbersome endeavor. The re-credentialing process can often resemble starting anew, which can be exasperating for providers, administrative personnel, and healthcare leaders alike; they increasingly recognize that poor provider data management adversely affects both patient care quality and the financial health of the organization. Regrettably, provider management solutions, whether external or internal, have seen minimal innovation over the past two decades. Many healthcare entities still rely on disjointed, labor-intensive paper processes and a reliance on informal knowledge for gathering, overseeing, and processing provider information. However, I-Enroll offers a transformative solution for organizations of all sizes, allowing them to convert fragmented provider management tasks into smooth, cohesive, and well-integrated systems. By implementing I-Enroll, various users and departments can collaborate efficiently, functioning seamlessly like a well-oiled machine. This innovation not only enhances operational efficiency but also ultimately leads to improved patient outcomes.
  • 21
    Silversheet Reviews
    Discover the comprehensive credentialing platform designed to ensure your facility remains healthy and compliant. It simplifies labor-intensive tasks such as primary source verification and OIG monitoring, reducing the risk of errors and overlooked documentation in preparation for inspections. Say goodbye to the hassle of navigating through numerous paper files; instead, keep your credentials securely stored in the cloud, allowing you to access them anytime and anywhere. Our system will notify you of any missing or outdated credential documents through automatic reminders, ensuring you stay on top of compliance. Benefit from one-click verifications for medical licenses and certifications, and facilitate online reference requests with tailored questions. Additionally, you can implement ongoing OIG monitoring and NPDB Query logging seamlessly. By managing all credentialing tasks online, you can eliminate paperwork, effectively track providers' appointments and reappointments, and maintain detailed individual profiles that include contact information and summaries. This innovative solution not only enhances efficiency but also fosters a more organized approach to credential management.
  • 22
    Inovalon Provider Cloud Reviews
    Streamline revenue cycle management, care quality oversight, and workforce optimization through a unified, user-friendly portal featuring single sign-on capabilities. Over 47,000 provider locations depend on our cutting-edge tools to ease the complexities of the patient care experience. Transform the financial experience for patients while alleviating administrative and clinical challenges with the Inovalon Provider Cloud, eliminating the need for fragmented workflows. Our SaaS offerings are designed to enhance both financial and clinical results throughout the patient journey, facilitating improved revenue cycle processes for enhanced reimbursement and ensuring optimal staffing levels for high-quality care. This all-in-one portal enables your organization to elevate its performance, boosting revenue, staff satisfaction, and care standards. By enhancing operational efficiency, productivity, and overall effectiveness, you can unlock the full potential of your organization. Explore the transformative capabilities of the Provider Cloud today.
  • 23
    Door Space KEYS Reviews
    Door Space® streamlines your expenses and automates the credentialing process, allowing you to onboard new recruits more quickly while minimizing claim denials caused by lapsed or missing credentials. By bridging data silos within healthcare institutions, it creates network effects that lower costs, enhance predictive analytics, and boost employee retention. With Door Space®, you can keep all credentials neatly organized in a single platform! It simplifies the tracking of expiring documents and continuing education obligations, making the process of uploading new credentials as effortless as mobile check deposits. Automated notifications ensure you will never overlook a renewal deadline again. Additionally, you can synchronize your calendar for upcoming renewals and CE courses, receive SMS alerts on your phone, and grant access to employers and authorized agents, making credential management more efficient than ever. This comprehensive approach not only saves time but also improves overall operational effectiveness within your organization.
  • 24
    MSO for the Web (MSOW) Reviews
    HealthStream supports MSOW as a legacy platform. CredentialStream is recommended for new customers.
  • 25
    OnBase Reviews

    OnBase

    Hyland Software

    OnBase, Hyland’s flagship product is a single enterprise platform that manages your content, processes, and cases. OnBase centralizes all your business content and delivers the relevant information to you whenever you need it, no matter where you are. Your enterprise can increase productivity, provide excellent customer service, and reduce risk. OnBase is a single platform that allows you to build content-enabled apps. It can also be used to complement your core business systems. This will bring value to both your business units as well as your IT department. Rapidly create content-enabled solutions using a low-code platform for application development. This will reduce development time, cost, and silos within your department. OnBase can be deployed in the cloud, extended to mobile devices, and integrated with existing applications. All of this while leveraging the core strengths and security inherent to the OnBase platform.
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Overview of Credentialing Software

Credentialing software is a type ofprogram designed to facilitate the credentialing process for healthcare organizations, educational institutions, and other entities. Credentialing software is used to streamline and automate the process of verifying an individual's qualifications for certain roles, positions, or privileges. It helps organizations verify a candidate's credentials against regulatory standards and can provide quicker feedback on potential hires. Credentialing software can be used to evaluate credentials from multiple sources including: universities, professional associations, licensing boards, employers, etc.

The credentialing process itself involves verifying that an individual has the proper qualifications and meets any relevant criteria needed in order to perform their duties. This includes collecting data about their experience in their field as well as documents such as diplomas or licenses. The software then evaluates this information against predetermined criteria set by the organization to determine eligibility for job opening or access privileges within the organization’s network or systems.

Credentialing software provides organizations with several advantages over manual processes, including cost savings through automation and increased accuracy when evaluating candidates' credentials due to its ability to compare credentials against numerous sources quickly and accurately. This also helps organizations make sure they are compliant with laws related to credential verification processes in a variety of industries where individuals must have specific qualifications such as healthcare providers who must meet stringent licensing requirements before they are allowed to practice medicine. Additionally, it enables organizations to stay up-to-date on any changes related to qualification standards since these changes are usually posted online allowing them to be tracked easily by the software which would otherwise require manual review by personnel. Finally, credentialing software allows organizations to centralize all their data regarding qualification requirements in one location which makes it easier for administrators to manage qualifications across different departments within an organization more efficiently than ever before.

Overall, credentialing software is essential for any organization looking to simplify its recruiting and training processes while ensuring compliance with regulations surrounding qualifications in various industries and helping ensure that only qualified individuals are given access or hired into positions requiring specific skillsets or knowledge levels.

What Are Some Reasons To Use Credentialing Software?

  1. Streamlined Processes – Credentialing software allows organizations to streamline their credentialing processes and reduce manual efforts and paperwork by automating all relevant tasks such as collecting data, creating profiles, processing applications, evaluating qualifications, issuing credentials, etc. Additionally, it eliminates the need for redundant data entry when working with multiple entities or partners as everything is stored in a single secure location.
  2. Improved Accuracy & Security – Credentialing software reduces errors that can occur due to inaccurate manual entry and offers greater security through encrypted data storage systems that protect sensitive information from unauthorized access. This improves the accuracy of the records while providing peace of mind that confidential information is secure and not vulnerable to theft or loss due to negligent data management processes.
  3. Enhanced Compliance & Transparency – An effective credentialing system helps organizations remain compliant with relevant laws and regulations by reducing unqualified individuals from entering into contracts or gaining access to resources they should not have access too. Similarly, it also gives insight into the proficiency level of applicants so managers can make informed decisions on who are suitable candidates — all while maintaining complete transparency throughout the entire process allowing everyone involved to have full visibility into application statuses and outcomes at any time during the process cycle if needed.
  4. Cost Savings – Implementing credentialing software helps organizations save valuable time and money associated with manually processing application forms which leads to improved efficiency across multiple departments — especially operations where fewer resources are being used for tedious administrative work which frees up personnel for more strategic activities in other areas within the company such as product development or customer service initiatives.

Why Is Credentialing Software Important?

Credentialing software is an important tool for any organization because it helps streamline and simplify the administrative aspects of ensuring that employees are properly trained and certified to carry out their duties. As organizations become increasingly regulated, it’s necessary to track each employee’s credentials and certifications. Credentialing software makes it easier to manage these records while providing a powerful audit trail in case of any questions or issues down the road.

This software allows employers to easily store employee documentation, certificates, licenses, and other credentials in a secure database. It also allows them to quickly look up applicable requirements for potential new hires or promotions within their organization. Additionally, credentialing software can alleviate some of the paper-pushing associated with onboarding new employees since credentials can be tracked electronically with greater accuracy than what is possible when maintaining physical documents. The software can also be programmed to notify administrators when certain credentials are about to expire so that they can ensure those documents remain up-to-date at all times.

By removing much of the manual labor from credential tracking and keeping tabs on expiring documents, credentialing software facilitates compliance with government regulations and reduces risks related to insufficient training as well as liabilities due to expired documents not being updated promptly. In this way, investing in credentialing systems may potentially save time and money in the long run by avoiding costly fines resulting from noncompliance with regulatory standards.

Features Provided by Credentialing Software

  1. Identity Verification: Credentialing software provides identity verification through the use of background checks and fingerprint scans. This allows organizations to ensure that their employees are who they say they are, and can help to reduce the risk of fraud or identity theft.
  2. Automation: Credentialing software automates much of the process involved in credentialing such as creating documents, generating compliance reports, and collecting data from healthcare sources. This helps to reduce time spent on manual tasks and encourages efficiency in credentialing processes.
  3. Document Management: Credentialing software manages all relevant documents related to a provider’s credentialing journey including licensure certificates, insurance policy forms, accreditation statuses, etc., allowing for easy access when needed.
  4. Workflow Tracking: Credentialing software is able to track the status of each provider throughout their credentialing process in order to keep up with various stages of completion for providers within an organization.
  5. Authentication Security: The integrated authentication security features provide extra layers of security such as two-factor authentication protocols and encrypted document storage which allows organizations to protect sensitive information from malicious attacks or unauthorized access attempts when electronically storing documents on their system or network.

Types of Users That Can Benefit From Credentialing Software

  • Administrators: Credentialing software helps administrators manage the credentialing process and ensure data accuracy, reduce manual errors, and speed up operations.
  • Physicians: Physician users can take advantage of credentialing software to track their certifications, review applications quickly and easily, and stay updated with the latest medical regulations.
  • Nurses & Allied Health Professionals: Nursing staff as well as allied health professionals such as physical therapists or occupational therapists may utilize credentialing software to keep their credentials current, enter educational records digitally, adhere to new rules and mandatory practices more efficiently, and improve communication between departments.
  • Appointment Scheduling: Credentialing software is beneficial for appointment scheduling purposes due to its streamlined approach when dealing with a variety of stakeholders; this helps save time while scheduling patients’ appointments in an organized manner.
  • Hospitals & Medical Practices: Hospital and medical practice managers can benefit from credentialing software by streamlining the verification process across multiple providers, and automating certain tasks related to managing documents related to licensure renewals or other requirements for each individual provider in a timely manner. This will help reduce paperwork clutter and storage needs associated with managing provider credentials.
  • Regulatory Agencies: Regulatory agencies like the National Commission on Certification of Physician Assistants (NCCPA) are able to collect more detailed data from physicians who use credentialing software; they are better empowered with accurate information that allows them to monitor physician qualifications more closely so they can protect the public's safety.

How Much Does Credentialing Software Cost?

The cost of credentialing software can vary greatly, depending on the features and functionality you need. Generally speaking, basic packages typically range from around $500 to $750 per month, with more advanced solutions costing anywhere from several hundred dollars to several thousand per month. Some services also offer maintenance and support plans that might be additional charges. The costs of implementation can also vary depending on if you are using a hosted or in-house solution. For hosted solutions, platform fees may be added to your monthly license fee. Lastly, setup and custom development may incur extra costs as well.

Risks To Consider With Credentialing Software

  • Loss of Confidential Data: Software used for credentialing can store confidential data as part of the process such as birthdates and social security numbers. If these are not properly secured, they can be exposed to cyber criminals and other external threats.
  • Data Breaches: Credentialing software holds sensitive information on a variety of individuals and organizations. If these systems are breached, large amounts of personal information can be leaked or sold on the dark web.
  • Vulnerability to Malware: Poorly configured or outdated software and hardware can leave credentialing systems vulnerable to malware attacks. This could result in compromised performance, system shutdowns, data loss, and unauthorized access to accounts.
  • Security Flaws: Without frequent updates being applied regularly, credentialing software applications could contain vulnerabilities that hackers could exploit for malicious reasons such as gaining access to sensitive user information or implementing ransomware attacks.
  • Insecurity in Cloud Solutions: While cloud storage solutions may offer great convenience in terms of access and scalability, there is also a risk associated with their use; if proper authentication measures are not put in place then unauthorized third parties may be able to gain access to the stored data without authorization or detection.

What Software Does Credentialing Software Integrate With?

Credentialing software can integrate with a variety of other types of software, allowing organizations to improve productivity and streamline the credentialing process. For example, credentialing software can be integrated with various healthcare information systems (HIS) such as electronic medical records (EMR), laboratory systems, and patient management systems. These integrations allow for a more seamless transition between managing different aspects of patient care. Additionally, it is possible to connect credentialing software with healthcare databases to review provider’s licensure status or check for any updates in their file. Third-party application programming interfaces (APIs) are also commonly used for integration purposes, allowing organizations to easily plug-in third-party applications into existing credentialing infrastructure. Moreover, some credentialing software may provide web services that communicate directly with external websites or databases so staff can input data without having to manually enter it into the system. By leveraging these integrations, companies are able to reduce time spent on administrative tasks associated with verifying providers’ credentials while enhancing accuracy and efficiency in the overall process.

What Are Some Questions To Ask When Considering Credentialing Software?

  1. What forms of payment does the credentialing software accept?
  2. Does the credentialing software come with a built-in verification engine?
  3. How easy is it to use the software?
  4. Is there a data security plan in place to protect personal information from unauthorized access and potential breaches?
  5. Are CME credits available through this software, if applicable?
  6. What type of customer support does the company offer for their credentialing software?
  7. Can users synchronize their existing data with that of the credentialing software for a single unified view of all credentials and certifications earned?
  8. Does the credentialing software include automated reminders when certain certifications are due for renewal or expiration?
  9. Is an audit trail included with each user’s records, so they can easily track what updates have been made over time to ensure accuracy of their credentials?
  10. How often is the credentialing system updated or upgraded with new features or bug fixes?