Bikky
Bikky
$200 per location per month
Establish a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the implications for your restaurant operations. Access an all-encompassing view of guest profiles that includes data from your POS, online orders, reservations, and loyalty systems. Segment your clientele and analyze marketing engagement alongside their purchase history in depth. Track retention rates, visit frequency, and customer lifetime value by location, while also observing revenue trends over time. Gain immediate insights into audience sizes that address pressing questions, allowing for a clearer understanding of performance metrics across different locations. This approach enables you to pinpoint what strategies are effective, what needs improvement, and the next steps to take. Analyze both overall and location-specific data concerning new customer acquisition, retention, and overall value. Discover the key factors that influence revenue, such as which menu offerings promote customer trials, loyalty, or attrition. Equip your general managers with the essential KPIs that align with your brand's objectives, ensuring they have the tools needed to drive success. By fostering a data-driven culture, your restaurant can adapt quickly to changing customer needs and preferences.