Best Customer Service Apps for Android of 2025 - Page 21

FittleBug, a real-time scheduling and booking tool for the services sector, is available in real time. FittleBug is a real-time scheduling tool for the services industry. It does not require blocks of time and allows for functional bookings down to the minute. There are many other unique features that FittleBug offers that are not available in other "scheduling tools". 4.8 out of 5 Stars

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

Picktime is equipped with a robust set of features designed to simplify the scheduling of appointments, classes, rooms, and equipment for any business type. Whether you run a salon offering appointments, a tutor conducting classes, or a co-working space managing bookings, our platform serves as a comprehensive solution to enhance efficiency and ensure seamless reservations. You can efficiently organize your customer data and appointment histories all within a centralized system. Additionally, you can easily monitor your bookings, invoices, and refunds, while also keeping an eye on your revenue and account activities. Prioritize customer satisfaction by allowing pre-booking of slots, and stay updated on all upcoming, cancelled, or rescheduled appointments. With Picktime, you’ll have everything you need to streamline your scheduling processes effectively.

Softeligent assists in efficiently managing your telecom expenditures, encompassing landline services, internet access, data connections, and mobile services. By utilizing Softeligent, you can streamline your services, ultimately reducing the financial burden linked to wireless devices and service agreements. Additionally, it enables you to monitor your inventory effectively. You can leverage Softeligent to allocate IT-related costs appropriately across different departments in your organization. Furthermore, by keeping tabs on your IT assets through this platform, you gain insights that enhance your overall management of owned resources, ensuring optimal use and cost efficiency.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

CoSurfing.net offers an innovative way for businesses to engage with customers directly through their websites. This platform allows you to seamlessly guide your clients by utilizing features such as chat, audio, video, and co-browsing. Setting up CoSurfing.net is easy with our wizard, which streamlines the process into three straightforward steps—try it free and experience collaborative browsing with your customers. It's user-friendly and secure, with no need for any installation. Step into a new age of interaction by embracing Co-Surfing, which utilizes the most prevalent form of online communication: live chat. Strengthening customer relationships has never been easier, as you can receive calls directly from your website. Enhance your communication methods today! Additionally, your customers can leave messages for you even when you're not available, allowing you to respond at your leisure. Emphasizing the specific details you discuss aids in guiding your customers to what they need. Save time and resources while providing valuable assistance to your clients, ensuring they find exactly what they are looking for. This approach not only enhances customer satisfaction but also fosters loyalty and repeat business.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.

Are you effectively engaging in customer conversations? Start utilizing Qonvo for free and watch your business grow through meaningful interactions, one conversation at a time. With Qonvo, you can connect with your customers via WebChat, SMS, messaging apps, social media, and email, all while managing these interactions from a single platform. This multi-channel messaging solution is crafted with your customers' preferences in mind, ensuring your team can respond seamlessly, just like texting friends. Qonvo equips your team with essential visibility, collaborative features, and analytics tools to ensure no customer inquiry goes unanswered. By providing timely support, you can create a positive experience for your customers and witness the transformation in your business dynamics. Additionally, efficiently organize conversations from general email inboxes and various messaging platforms, using annotations, conversation tagging, and assignments to prioritize tasks and enhance workflow.

Introducing the Ultimate Website Sales Hub, which incorporates 12 dynamic tools such as Live Chat, Customer Testimonials, Scheduling Meetings, Posting Announcements, FAQs, Video Content, Call Requests, and many more—all accessible with a single, user-friendly button! Once you grasp the variety of tools essential for captivating website visitors, it becomes evident that Birdseed is the ultimate solution you've been seeking. While live chat is indeed a powerful feature, it does come with its own set of constraints; many visitors may not be ready for a direct conversation while they are still in the process of gathering information and evaluating whether your offerings meet their needs. Frequently, potential customers are weighing your services against competitors, so it's crucial to convey trust and differentiate yourself effectively. Furthermore, some individuals may find live chat daunting or might feel that their inquiries are too intricate to articulate in writing, making the option for a quick phone call or call request invaluable in building rapport and facilitating communication.

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

Insocial provides a platform for gathering customer feedback at various stages throughout the customer journey, enabling businesses to derive actionable insights aimed at enhancing the overall customer experience! Customer Experience (CX) encompasses the entirety of interactions that occur between a business and its customers or potential customers, where each interaction is assessed against the expectations held by the customer. Failing to meet these expectations can hinder the development of customer loyalty and place you at a disadvantage against competitors in the long term. It's essential to collect critical customer feedback at key moments throughout the journey, allowing you to convert these experiences into real-time data that can be relayed back to your team. By leveraging insights from your customers, you can immediately enhance your online reputation across your website, social media platforms, and improve your visibility in Google search results through effective SEO and SEA strategies. Additionally, continuous feedback can lead to innovative improvements, creating a cycle of positive reinforcement that benefits both customers and the organization.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

Experience tailored patient communication software that enhances personal interactions. Seamlessly engage with your patients using customizable and automated features for appointment confirmations, recall reminders, booking requests, and managing your reputation. Personalize text, email, and voice reminders to reflect specific appointment types, catering to the unique needs of your dental practice. Communicate effectively in multiple languages, ensuring inclusivity for all patients. Intiveo is adaptable for a variety of settings, whether you're a solo dentist, part of a multi-location clinic, an academic institution, or a DSO operating numerous offices, making it a versatile solution for all your communication requirements. Moreover, Intiveo’s after-care services foster a sense of connection and trust, reassuring patients of their choice in endodontic care while helping to mitigate negative online feedback and boost referrals. By offering enhanced support, it strengthens the relationship between practitioners and patients.

Enhance customer assistance by utilizing chatbots and comprehensive knowledge bases. The tools offered by Carrot Quest facilitate revenue growth on websites without the need for additional traffic, while simultaneously improving user support. Additionally, business chat has emerged as the primary method for driving sales and delivering customer service. This approach not only streamlines communication but also fosters a more engaging experience for users.

Link the digital paths of your customers to personalized guidance. Enhance interactions through in-person consultations, phone calls, video chats, and messaging with our innovative platform. Seamlessly integrate customer journeys from your website into tailored advice sessions. By implementing our straightforward JavaScript plug-in on your brand's site, you can track visitor behavior anonymously. This plug-in effortlessly transitions these online paths into personalized advice discussions, whether in-store or via phone. Advisors receive valuable insights from these digital experiences through a specialized application designed just for them, which ultimately helps them save time. In today's internet-driven retail landscape, many sales representatives remain out of touch. Count3r empowers team members with essential information regarding products, sales strategies, and store specifics directly on their tablets. This allows your sales personnel to regain their role as trusted shopping advisors while increasing sales by up to 20%. We equip advisors with the confidence to up-sell effectively to every customer, across all departments, thereby enhancing profitability. Elevate your conversion rates by providing exceptional customer experiences that merge the best features of online shopping with personalized service. By doing so, you create a more engaging and satisfying shopping environment that meets the needs of today's consumers.

MarketBox software makes it easy to simplify your service business and allows you to grow. MarketBox software was created to address the unique challenges faced by businesses with mobile workforces. Our suite of tools allows you to manage worker's schedules and travel zones easily. Your customers can book and schedule appointments online with you. No more back and forth -- just closed sales. Did You Know? 40% of bookings are made outside of normal business hours. 77% of customers agree that it is important to be able to cancel or change appointments online. Customers can book online and see a 50% increase in booking frequency. Easily manage mobile and virtual service providers. To optimize logistics and maximize revenue, manage each worker's travel zones. Do not waste time or money on workers stuck in traffic or on the road. To automate your sales, you can sell more by working less.

Elevate your golf business to new heights with ProAgenda.com, your centralized platform designed to streamline and enhance your academy's operations. Say goodbye to missed bookings and embrace an efficient scheduling and coaching system that saves you valuable time on administration, enabling you to focus on expanding your business. With our comprehensive golf business tool, you can manage scheduling, payments, coaching, and so much more, all in one place. Enjoy the advantage of your personalized booking site featuring secure payment options, automated confirmations, and timely reminders. This setup not only simplifies your processes but also empowers you to gain better control over your financials as a professional. By utilizing our academy solutions, you will have access to essential tools that allow for effective measurement and management of your business. Experience fast and user-friendly scheduling that benefits both you and your clients, as the ProAgenda.com calendar provides a clear view of your availability, allowing clients to effortlessly book their next lesson with just two clicks. Ultimately, our platform is designed to remove any hassle for clients, ensuring they can easily secure their appointments without any complications.

Urbest, a Collaborative Software for Facilities, Maintenance and Services. Say goodbye to slow, ambiguous job processes. Instead, embrace structured and easy collaboration. Urbest's collaborative job track platform allows organizations to seamlessly capture and organize, track, and take actions in workloads among workers, managers, and issuers. Simple workflow in a glance Collaborate with anyone. - Get involved with your stakeholders in just one click - Use data sharing instead of asking suppliers for Excels - Have a conversation with your customers Upload files. Track workloads - All activities at a glance - Create and orchestrate tasks or actions using checklists. Monitor performance and responsiveness. Take action: Adjust service categories based on the needs of your users. Get urbest now to increase your productivity.

When individuals seek local services, many opt for the ease of the print yellow pages, turning to it approximately 4,000 times each minute. This highlights the importance of including the print yellow pages in your local marketing approach, alongside online options. Customers often prefer the familiarity of the yellow pages when searching for reputable businesses nearby. YP focuses on linking consumers with businesses at the moment they are prepared to make a purchase, a mission that has been in place for over a century. The range of YP solutions encompasses online visibility, local searches, display ads, direct marketing, and advertising in print directories. Additionally, these services are supported by a large team of media consultants and customer service experts situated in local markets throughout the United States. With connections to nearly half a million advertisers, YP continues to play a significant role in local advertising. Their long-standing presence in the community reinforces the trust consumers have in their offerings.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Remote management, contract management, ticket management, remote management, monitoring, and team management solutions that aid in productivity and control IT assets for service providers, software houses, and internal IT departments. To give your customers more confidence, you can set your brand, color, and URL at our white label plan. Remote access, password safe and monitoring are just a few of the tools available. Chat, mobile, and other tools are also available. You can organize your team's routines and processes with ease and simplicity. Manage stages, queues, inventories, communication and remote access. This section allows you to organize your service flows in an easy and simple way using integrated tools and management indicators. You will find reports on executive, performance, profitability, and other information that will assist you in making decisions. Our Service Desk's smart agent allows you to monitor customer assets and receive personalized attention notifications. You and your team can access requests via the smartphone and streamline service.

We are an intelligent HelpDesk. We will optimize your management processes, increase productivity of your team, and increase the efficiency in your support. Your customers will have more options by opening tickets from different devices. You have more control over how you configure your customers' SLA. The inventory management app can be used to monitor and control the entire equipment park of customers. You can increase the productivity of your technical support staff with intelligent and automated inventory management. Optimize your customer relationship and management! Receive alerts about key machine features via your dashboard. Automation, workflow and ticket triggers. Password Vault, satisfaction survey and ticket scheduling. Follow customer, service catalog, follow tickets, ticket conference, advanced dashboard.