Best Debt Collection Software with a Free Trial of 2025

Debt Collection encompasses the tools and methodologies employed by collection agencies to retrieve funds owed to their clients, who are typically the original creditors of goods or services that have been delivered. Consumers often acquire these goods or services on credit from the original creditors and are obligated to repay either as a single payment or through installments. If a payment becomes overdue, the original creditor has the option to transfer the debt to an internal pre-collections unit, or they may consolidate the debt with other overdue accounts and assign it to an external collection agency or sell it to debt buyers. Entities such as pre-collections departments, third-party collection firms, and debt purchasers require a structured, automated system to effectively recover the owed amounts. This process may involve, but is not limited to, submitting the unpaid debts to credit reporting agencies.

AI-driven solutions for credit-to-cash powered by Dun & Bradstreet’s global data and analytics. D&B Finance Analytics offers AI-driven solutions backed by the Dun & Bradstreet Data Cloud. D&B Finance Analytics is a flexible, easy-to-use tool that helps finance teams reduce costs, improve customer service, and manage risk. Manage credit and receivables risks to minimize bad debts, reduce DSO and improve cash flow. Automate manual decisioning and monitoring, customer communication, and matching. Offer your customers an online credit application as well as a payment portal. D&B Finance Analytics consists of two platforms: D&B Credit Intelligence and D&B®, Receivables Intelligence. Together, they provide powerful insights and technologies to help you accelerate your success throughout all your credit-to cash processes. You can quickly gain visibility into credit risks, onboard customers, and set the right terms.

ABLE Platform is a multimodule web software that covers the entire loan origination and loan management processes. The following modules are included: Landing page & Borrower portal - to attract and serve borrowers. Self-service portal - to manage the whole enterprise activity. Back-office - the core of the platform to manage incoming loan applications, service disbursed loans, configure the loan product catalog, built-in dashboards and more. ABLE Platform serves any type of loan: - Payday Loan - Personal Loan - Point of Sale Loan (POS) - Buy Now, Pay Later (BNPL) - Mortgage Loan - Home Equity Loan - Auto Loan (Car finance) - Student Loan, etc The platform can be used as SaaS or On-Premise.

My DSO Manager is a credit management and cash collection software that is affordable for all businesses. It includes strong features like interactive e-mails, automatic reminders, scoring, reports, etc. Modern and intuitive functions allow you to increase cash flow and profitability in your business. Smart upload module makes it easy to implement. It can be used manually or automatically. My DSO Manager has been used by thousands of companies in over 80 countries. My DSO Manager is dedicated for businesses who work with businesses. It can be used by SMEs as well as international companies. It can easily handle multi-entities, multicurrencies, and 9 languages

Simplicity is the best cloud-based debt collection software on the market. Simplicity Collection Software is ideal for small and large collection agencies, medical collections, judgment recovery professionals, and legal collections. It allows users to import, export and actively manage unlimited cases and clients from any internet browser. Simplicity Collection Software is intelligent and secure. It offers a variety features including loan management, business-debt, credit card integration, consumer-debt and reporting within a suite.

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Featuring an intuitive no-code UI builder, a drag-and-drop business process builder, and a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale - addressing both structured and unstructured industry workflows, rich reporting, diverse machine learning use cases, and flexible analytical dashboards. With Creatio, the development effort for such applications is reduced by up to 10 times! Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for popular business needs and use cases. The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

Satago is forward-thinking software for cash management that can be used by businesses and their accountants. Flexible finance allows you to access cash when you need it. Credit control and risk insights make getting paid on time simple. Satago integrates with over 300 accounting software packages, as well as all major email providers. This allows you to have an all-in-one cash management system that complements and enhances the accounts package.

iNexus, developed by NexInteractive, is a cutting-edge cloud-based contact center solution. Its quick setup and remarkable scalability make it an ideal choice for both inbound and outbound operations. Among its robust features are shotgun ACD, callback management, multi-tier voice conferencing, host swap transfer, and dynamic scripting, among others. Built using HTML5 and WebRTC technologies, iNexus ensures exceptional audio quality and flexibility for users. This innovative platform is designed to meet the evolving needs of modern communication demands.

ezyCollect is a cloud-based, secure solution that manages accounts receivables. ezyCollect is trusted by over 1,000 companies around the world. It automates the tedious tasks associated with accounts receivables, so that organizations can focus on their core business. It includes a variety of features that will help businesses get paid faster and more efficiently, such as pre-reminders, overdue reminders and online payment processing. The platform integrates with top accounting software such as Xero or myob.

Delta M. Collection is a comprehensive program designed to automate your recovery processes efficiently. The system is built on a robust CRM (Customer Relationship Management) foundation, integrating a BPM (Business Process Management) mechanism that enhances functionality. These features enable an increase in recovery rates through the automation and streamlining of the entire workflow. This results in significant cost savings by optimizing human resource utilization, potentially boosting efficiency by 30-50%. The system allows for real-time monitoring and improvement of recovery strategies through in-depth analysis. Additionally, it can be tailored to meet your specific requirements, accommodating existing strategies and providing visualizations of your operational areas, as well as transferring your entire portfolio history. The platform offers extensive customization options for business administrators to configure recovery processes effectively. Furthermore, we pride ourselves on being one of the few firms that provide such flexible licensing terms, ensuring accessibility and ease of use for our clients. This commitment to client satisfaction sets us apart in the industry.

Sidetrade's AI-powered Order to Cash platform allows companies to increase revenue, grow profitability, and optimize working capital. Intelligent automation is used to: - Increase orders from customers Smarter collection can help you accelerate cash flow - Support quicker dispute resolution - Increase control and visibility over the O2C process Sidetrade's dedicated Artificial Intelligence (Aimie) delivers predictive analytics and automated solutions that are more effective than traditional manual or ERP-driven solutions in difficult times. It is available in 8 languages and has customers in more than 85 countries. This application is used by multinationals and small businesses of all sizes.

ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used. Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows. The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.

SplashCollect On Premise offers a comprehensive Debt Collection solution tailored for businesses that prefer to manage their operations either on-site or within a Private Cloud setting, catering to scalability needs. It includes all essential functions and allows for complete customization to align with specific business processes and workflows. Built on the Microsoft Dynamics 365 Customer Service platform, SplashCollect On Premise comes equipped with a wide array of standard features and capabilities. In contrast, SplashCollect Cloud is designed for smaller debt collection agencies that may lack the necessary infrastructure to oversee the solution independently or do not have the financial resources to invest in self-managed hardware and software. While SplashCollect Cloud offers standard processes for debt collection, it allows for limited customization options. This cloud solution is built on the Microsoft Dynamics 365 Business Central platform and features an economical subscription model that makes it accessible to more organizations. Ultimately, both SplashCollect versions provide flexible solutions to meet diverse business needs in debt collection.

With global customers serving multiple industries, including software, finance, media, transportation, and communications, BillingPlatform is the only revenue lifecycle management platform on the market that enables enterprises to effectively monetize any type of product offering, from simple subscriptions to sophisticated usage-based pricing models and everything in between. BillingPlatform provides full process support of the revenue lifecycle – from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections – all on a secure, next-generation cloud platform. The unparalleled flexibility of the platform puts enterprises in control of how they differentiate in the market, maximize profitability, reduce operational costs and improve the customer experience.

Shaw Systems offers a state-of-the-art loan management solution. We are a respected leader in this space with over five decades of experience. Our solution manages every aspect of the servicing life cycle through customer service, delinquency management, recovery, and placement. Our fully integrated loan servicing system offers seamless support for the needs of the borrower, dealer, internal staff, and management. Shaw supports a variety of consumer loan servicing software products. Our products have integrated features to automate processes and navigate the dynamic credit landscape. We support loans, lines of credit, direct/indirect, floor plan, commitments, securitization, and insurance products.

Designed specifically for law firms and agencies, EveryBill's Payment Software for Collections Firms simplifies the process of accepting online payments, ultimately lowering collection costs while adhering to strict security and compliance standards. This solution is not only secure and fully accessible but also backed by top-tier customer support, ensuring responsive assistance throughout the payment process while maintaining compliance with WCAG 2.0 Level AA. Key functionalities include a dedicated payment website, comprehensive customer management, detailed reporting, and secure software housed in a protected datacenter, among other features. Additionally, the platform supports three payment options: ACH, credit and debit cards, and check drafts, providing flexibility for clients. By streamlining operations, this software enables collections firms to focus on their core activities without compromising on service quality or security.

Case Master Pro is a legal management software that aids debt collectors and law firms in managing their case files and accounting operations. It allows lawyers to store important documents in a central database, assign task list to specific employees, track case files with information about opponents, accounts, litigation, or judgments. Case Master Pro's key features include bookkeeping, scheduling and check printing. Invoicing, transaction management, and account reconciliation are some of the other key features. Administrators can set up security settings and create reports to gain insight into the performance of their organization. It also includes a self-service portal that allows clients to access documents, images, and claims related online to their individual case files.

DirectDrop Voicemail allows you to respectfully send voicemail messages that can be customized and allow customers to respond at their own pace. Instead of spending your time dialing and waiting for the phone to ring, let the word get out to your entire audience. Then, spend your time talking to the people who are ready to talk. DirectDrop Voicemail allows you to leave a voice message, without having to call. This allows the consumer to respond at their own time. Your agents will remain focused on answering calls from consumers who are ready to talk. Instead of transferring to the tower, carriers switch to voicemail server. Reaching people is harder than ever, especially when asking for money. You can increase loan conversions by quickly contacting your customers and giving them the power back.

We collaborate with companies globally to alleviate the burden of managing overdue accounts, thereby enhancing their cash flow and elevating customer service standards. Business owners often struggle with limited time, finances, and resources, which distracts them from their core passion—the very reason they launched their enterprises. The constant demands of handling debtors, invoices, and banking can overwhelm them, leading to significant financial and emotional strain. By employing an innovative blend of advanced technology and personalized service, CreditorWatch Collect (previously known as Debtor Daddy) enables businesses to ensure timely invoice payments, allowing them to focus on their true passions. Our commitment to our clients and our team is central to our mission, which is why we proudly feature a skilled team of professionals from various backgrounds who dedicate themselves to understanding and assisting our clients and their unique business needs. This approach not only fosters strong relationships but also contributes to the overall success and well-being of the businesses we serve.

Aryza Advize is a specialized software designed for the debt management sector, aimed at automating various aspects of your business operations. This comprehensive suite includes essential tools for managing cases, onboarding customers, and facilitating creditor engagement. With our award-winning software, companies involved in debt and insolvency, such as brokers, lenders, financial advisors, and lead providers, can greatly benefit. Schedule a demo today to discover how we can assist you in optimizing your collection processes and effectively managing your cases. Our versatile software is equipped to support a diverse range of businesses in the credit, collections, and debt management fields, ensuring tailored solutions for every need. Experience the transformation in your operations with Aryza Advize and unlock new efficiencies in your workflow.

Engineered to adhere to the stringent guidelines set forth by the Financial Conduct Authority Regime for Consumer Credit, DebtKit offers your organization a comprehensive solution for debt management, Individual Voluntary Arrangements (IVAs), and insolvency. By joining the increasing number of debt management companies transitioning to DebtKit, you can discover how it empowers you to operate a successful and competitive debt management business. The Financial Conduct Authority imposes significant additional compliance and reporting obligations on all debt management companies. With compliance as a fundamental element, WebKit simplifies the process for your organization to meet these standards from the advisory phase through to aftersales. At the core of WebKit is a strong emphasis on control, ensuring that every aspect, from system security to the adherence of your advisors to compliant and impartial advisory practices, is meticulously managed, including the tracking of all communications with introducers, creditors, and clients. This comprehensive framework not only safeguards your operations but also enhances the overall efficiency of your debt management processes.

CyberCollect is an innovative collections management tool backed by over three decades of industry expertise. This cost-effective debt collection software offers flexibility and features such as contact management, collection history tracking, automated dialing, and the ability to generate custom letters and reports for managing overdue accounts. It effectively handles a wide range of loan products, guiding them from initial delinquency all the way through to charge-off and recovery phases. By implementing CyberCollect, businesses can significantly decrease delinquencies right from the start. Collectors can quickly enhance their productivity, allowing for efficient operations. The software also provides management with robust monitoring and reporting tools that streamline oversight of the entire collection process. CyberCollect is adaptable, making it suitable for small start-ups using a single computer as well as large commercial enterprises operating on extensive networks. Any organization looking to effectively manage and minimize delinquency rates can benefit from utilizing CyberCollect and its comprehensive features. Its versatility ensures that it meets the diverse needs of businesses across various sizes and sectors.

Debtrak is utilized by various governments, financial institutions, and large enterprises across the globe due to its unparalleled capacity to meet the demands of debt collection software. In an era where effective debt recovery is crucial, few technologies can match the versatility and strength of Debtrak. The platform's remarkable success is evident, as no client has switched to another software solution since our inception in 2002. We offer seamless integration with standard industry interfaces, payment gateways, dialers, and data services for easy import and export. Debtrak also includes a client and debtor extranet, complemented by a mobile-responsive web application for debtors. Our systems, which are compliant with PCI DSS and undergo regular penetration testing, are integral to our Defence-in-Depth Strategy. The advantages are clear, with over 1500 features and tools designed to tackle a multitude of issues that most debt collection software fails to address. Furthermore, the configuration process is user-friendly, requiring no developer expertise to set up. This accessibility allows organizations to swiftly implement Debtrak and benefit from its comprehensive capabilities.

Debtmaster®, 360 is a premise or cloud-based collection software that provides everything you need to manage your collections department and collect debt efficiently. Your agency will be the best. It will be easy to set up and run smoothly with secure features. This will allow you to reduce capital expenses and increase reliability and redundancy. This allows you to concentrate on your core business of Debt Collection. Advanced communication modules allow you to communicate with debtors quickly and efficiently using text and email messaging. These advanced tools, backed by consent controls as well as innovative third-party outsourcers like Solutions by Text, allow you to reach your Debtors electronically. Because of its proven track record, smart business owners trust Debtmaster®, debt collection software to increase productivity for debt collector agencies.

Our collections software stands out in the marketplace as the most advanced, leveraging genuine machine learning to help our clients enhance their collections, reduce expenses, and improve customer relations. As the only fully digital, omni-channel solution available, it has been relied upon by top lenders and agencies for over 14 years. This secure and compliant cloud-based platform ensures that the right message reaches the appropriate borrower through the most effective medium, all while keeping costs low and enhancing the customer experience. With a sophisticated strategy engine that merges robust decision tree and workflow functionalities, our software empowers you to create distinctive and engaging customer interactions that drive better collection outcomes. Furthermore, our award-winning technology continuously evolves through experience, ensuring a streamlined and effective end-to-end process for both customers and agents, ultimately maximizing the amount collected while fostering stronger relationships. This commitment to innovation and efficiency guarantees that our clients stay ahead in the competitive collections landscape.