Best Digital Experience Monitoring Software for Windows of 2025

Elevate your organization's digital interactions with New Relic's Digital Experience Monitoring tool. Acquire comprehensive insights into how users engage with both web and mobile applications, guaranteeing smooth performance and enhanced customer satisfaction. New Relic's integrated data platform consolidates telemetry information, offering robust full-stack analytical capabilities to track user journeys, identify irregularities, and refine digital experiences instantly. Featuring automated notifications and customizable dashboards, you can simplify optimization processes, reduce downtime, and foster ongoing enhancement. Equip your teams to provide outstanding digital experiences and maintain a competitive edge in the modern digital environment with New Relic's state-of-the-art Digital Experience Monitoring solution.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Uptrends is all about cloud-based website performance that keeps track of performance, uptime, and functionality of your websites and APIs. The 24/7 monitoring service that proactively test your website and monitor multi-step transactions. Let’s face it—the Internet is a fragile thing. Stuff breaks or slows every now and then. Uptrends lets you know when it does and what exactly happened. Feel free to try Uptrends for 30 days with our free trial!

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

The Dynatrace software intelligence platform revolutionizes the way organizations operate by offering a unique combination of observability, automation, and intelligence all within a single framework. Say goodbye to cumbersome toolkits and embrace a unified platform that enhances automation across your dynamic multicloud environments while facilitating collaboration among various teams. This platform fosters synergy between business, development, and operations through a comprehensive array of tailored use cases centralized in one location. It enables you to effectively manage and integrate even the most intricate multicloud scenarios, boasting seamless compatibility with all leading cloud platforms and technologies. Gain an expansive understanding of your environment that encompasses metrics, logs, and traces, complemented by a detailed topological model that includes distributed tracing, code-level insights, entity relationships, and user experience data—all presented in context. By integrating Dynatrace’s open API into your current ecosystem, you can streamline automation across all aspects, from development and deployment to cloud operations and business workflows, ultimately leading to increased efficiency and innovation. This cohesive approach not only simplifies management but also drives measurable improvements in performance and responsiveness across the board.

The Goliath Performance Monitor, equipped with advanced intelligence and automation, empowers IT professionals to predict, address, and document issues related to end-user experiences, no matter the location of IT workloads or users. It zeroes in on the three primary factors that typically trigger support tickets: initiating a logon, the logon procedure itself, and performance during sessions. This innovative technology aims to provide proactive alerts for potential end-user experience challenges before they arise, and if they do occur, it equips you with the necessary data for swift troubleshooting. Furthermore, it generates objective evidence through reports and historical metrics, ensuring there is tangible proof to substantiate corrective measures aimed at averting future complications. The Goliath Performance Monitor offers extensive and detailed visibility, enabling effective troubleshooting of VDI environments with the most thorough performance data at your disposal. Consequently, support teams and administrators can swiftly pinpoint the exact location of issues within the delivery infrastructure, thereby enhancing overall operational efficiency. This comprehensive approach not only resolves current challenges but also helps in fine-tuning systems for future stability.

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Fortinet stands out as a prominent global entity in the realm of cybersecurity, recognized for its all-encompassing and cohesive strategy aimed at protecting digital infrastructures, devices, and applications. Established in the year 2000, the company offers an extensive array of products and services, which encompass firewalls, endpoint security, intrusion prevention systems, and secure access solutions. Central to its offerings is the Fortinet Security Fabric, a holistic platform that effectively melds various security tools to provide enhanced visibility, automation, and real-time intelligence regarding threats across the entire network. With a reputation for reliability among businesses, governmental bodies, and service providers across the globe, Fortinet places a strong emphasis on innovation, scalability, and performance, thereby ensuring a resilient defense against the ever-evolving landscape of cyber threats. Moreover, Fortinet’s commitment to facilitating digital transformation and maintaining business continuity further underscores its role as a pivotal player in the cybersecurity industry.

SignageOS is the first unification platform for digital signage in the world. SignageOS allows CMS, system integrators and managed solution providers to integrate and deploy scalable networks of any digital signage. signage hardware. signageOS uses modern technologies in an API-first approach to provide standardized APIs for digital signage development. SignageOS' single codebase approach, and the knowledge base derived over years of experience with digital signage hardware platforms, ensures that companies can build future-proof digital signage networks. SignageOS is used by companies all over the globe to resolve compatibility issues with digital signage hardware and software. It allows them to remotely control each type of hardware through a single system.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT). Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers. Witbe is a publicly-traded company on Euronext Growth.

Ekara is a unique all-in-one application monitoring solution. Ekara is fully hybrid and can monitor all applications (web, mobile business, thick-clients, Citrix voice, etc.). Ekara can monitor any and all applications (web, mobile, business, thick-clients and Citrix), to improve their availability and performance in your environment (intranet or internet). Its unifying interface and compatibility to all types of technology make it a valuable tool for your business and digital team. Ekara is disruptive technology. It's a single product that combines all the features of real-user monitoring with synthetic monitoring. It covers all intranet and internet environments. All this in one product! Ekara is a powerful tool which can monitor all your applications from desktops or laptops, as well as from real smartphones (Android or iOS). It can monitor all existing applications, including web, business apps and Citrix.

Analyze, optimize and monitor the digital employee experience from VDI, applications, to physical endpoints. ControlUp Edge DX gives IT teams visibility and control over employees' endpoint devices. This allows them to collect any device metric that can be used to troubleshoot or remediate any digital experience issues. ControlUp Insights stores up to one year's worth of EUC environment data. This allows your team to see trends and provide a better digital experience for the future. ControlUp Scoutbees acts as an early warning system to detect problems with enterprise resources. It allows you to quickly identify problems and address them before they impact user productivity. You can also use it to power your work from anywhere.

A digital experience management solution that integrates with Prisma SAE, including GlobalProtect and Prisma Access, allows you to optimize user experiences without having to install additional software or hardware. IT Teams must quickly identify and resolve issues throughout the service delivery chain, regardless of whether they are supporting employees at home or in the office. You can find the answer to any performance question for any user with ADEM, which is included with SASE. You can use the most comprehensive experience insights to pinpoint critical incidents and root causes. You have all the visibility you need to manage experience with correlated performance metrics across all endpoints and networks.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

Experience award-winning monitoring and reporting software that combines simplicity with essential analytics. Enow delivers real-time monitoring solutions tailored for your on-premise infrastructure. By tracking application-specific metrics on your servers, you gain comprehensive visibility and control down to the smallest detail. For businesses employing hybrid models or operating fully in the cloud, Enow facilitates straightforward dashboards that provide quick insights as well as detailed reports for thorough analysis. Utilizing synthetic transactions, Enow streamlines the process of ensuring a consistent and smooth end-user experience for Exchange on-premises (including Autodiscover, EWS, and MAPI), ADFS, Office 365, and Exchange Online. Our software automatically evaluates the critical functionalities that impact user satisfaction, allowing you to detect potential issues before they escalate into outages. With over 700 insightful reports available, you can analyze usage trends and strategically prepare for future demands, ensuring your organization remains ahead of the curve. By leveraging this extensive data, your business can make informed decisions that drive efficiency and improve overall performance.

The 1E platform empowers IT teams to enhance the user experience, strengthen security measures, cut expenses, and transform IT Operations from a mere cost center into a strategic asset. It features solutions such as 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation. With modern, automated capabilities, it ensures real-time configuration and compliance across the entire IT infrastructure. Resolution times can be significantly shortened without the need to exit ServiceNow, and organizations can gain insights into user sentiments regarding their digital environments by systematically gathering and analyzing actionable feedback. This leads to quicker troubleshooting, faster responses to security challenges, and an improved employee experience, as issues are resolved in mere minutes rather than hours. Furthermore, it automates common requests, reducing the necessity for tickets and allowing service desk agents to concentrate on more valuable tasks. By providing insights on software usage, organizations can enhance device performance and stability by removing underutilized applications, ultimately fostering a more efficient IT operation. As a result, IT teams can better align their strategies with organizational goals while also enhancing user satisfaction.

ProfileUnity allows policy, profile, and security management. This allows portability across all Windows OS workspaces, as well as physical, RDS virtual, and cloud. FlexApp Layering allows you to instantly download applications at boot, logon, or on-demand using its exclusive PackageOnce and FastPackaging features. Stratusphere UX offers detailed metrics to help you design the best hybrid workspace and infrastructure, as well as quick diagnostics and troubleshooting. ServiceNow now has the Stratusphere Base Integration Kit, which integrates rich UX data directly to ServiceNow. It is more important than ever to work from home. Follow these steps to launch your product. Stratusphere UX data and Microsoft PowerBI visualization are powerful combinations. Liquidware experts can help you save thousands on hardware and software, while increasing efficiency.

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.

Introducing a remote access solution that uniquely integrates patented technologies designed to stabilize and optimize the network, tailored specifically for mobile and remote employees. This innovative approach provides a smarter method for ensuring secure remote access, shielding users from hazardous content while safeguarding enterprise resources against unauthorized access. Gain valuable insights into remote workers through real-time dashboards that visualize key metrics. Diagnose potential issues, uncover opportunities, and implement changes that enhance the employee experience. As your workforce becomes increasingly dispersed, depending on cloud services to perform tasks from any location, it is vital to have security solutions that adapt to this evolving landscape. Embrace a zero-trust framework at the edge without compromising on current operational needs. Experience a seamless integration of the best attributes of VPN and ZTNA in a singular platform. Regardless of the operating systems or devices in use within your environment, and whether your approach leans more towards on-premise or cloud solutions, you can deploy the system in a manner that perfectly aligns with your specific requirements. This ensures that your organization stays ahead in a rapidly changing digital world.

Without understanding your customers, how can you better serve them than your competitors? The world's most trusted and reliable behavioral analytics engine helps businesses create a digital footprint that engages customers and keeps them coming back. Experience Analytics (Tealeaf), an AI-powered behavioral analysis product, helps marketers and app owners create a digital environment that customers love. Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.Leverage AI to solve abandonment. AI-powered anomaly detection saves time and alerts you to customer problems in your digital world. You can capitalize on opportunities and quickly correct any errors. Experience Analytics (Tealeaf), which identifies abnormal performance, both good and bad, will immediately tell you along with the "why", (top contributing factors to spikes or dips).