Best Fire Department Software for Mid Size Business

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

TraxWorx, an affordable asset tracking program, is designed for EMS and Fire Departments. Modules include drug tracking, EMS checks and apparatus and equipment checkouts. They also integrate seamlessly with the vehicle and equipment logs, station supply ordering modules, and checkout forms. Our standard reports provide the information you need for making important decisions. Our dashboards put your information front-and-center so users can see what needs to change. All modules can be customized to suit your needs. Our alert system (SMS & Emails) will notify administrators and users when something is needed to be checked. Your staff will love the simplicity and speed of our forms. Our customer service is our strength. You can reach our programmers and support staff 24/7. No complicated pricing. No set-up fee.

Dossier is the fleet maintenance software of choice for over 4,000 private, public, and for-hire fleets. It automates fleet records, PM scheduling and repair orders and histories, and lowers downtime.

North American Fire Departments are reducing fire risk and saving lives by using digital fire pre-planning solutions and inspection solutions from APX Data. Access fire inspection data and pre-plans from anywhere, anytime. Fire fighters can reduce their risk by using the APX CityScape suite to quickly and easily create interactive building and onsite records that are shareable, easy to use, and easy to share. All your pre-plans and inspections can be done in one place. To manage the increasing urban scale and technology, all cities need comprehensive, actionable data. The Fire Service's data is essential for their daily work as first responders. CityScape provides a smart and efficient way to manage everything, including violations, building data hazards, and detailed reporting. All your needs covered with one solution

During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.

The FirePlan suite of software solutions is an economical option tailored specifically for Fire Departments. This software serves as a budget-friendly approach to meet your records management needs effectively. Since its inception in 1999, the software modules have transformed into a robust system for tracking essential information necessary for the efficient management of your Department. Numerous fire departments choose to combine our attendance tracking module with the NFIRS Incident Reporting module to ensure comprehensive event documentation. FirePlan Software offers applications for Service Awards Programs (LOSAP), NFIRS 5 (Incident Reporting), SCBA Records Management, Attendance Tracking, Inventory Control, Membership Records, and various custom solutions. Each module comes equipped with standard reporting features, and users have access to a customizable report writer or SQL options. Furthermore, we can tailor each application to fit the specific needs of your Fire Department, or we can create a brand-new solution to address your unique requirements. Our commitment to adaptability ensures that your department will always have the tools necessary for effective management.

Easy-to-use software for Asset Management, Mobile, Web, and Desktop Apps allows you to track assets, equipment, and inventory. WiseTrack has all the best industry solutions.

Mission Manager is a versatile tool that can be accessed online or offline, specifically designed to assist incident commanders in overseeing their daily team functions and missions. It fosters a collaborative operational atmosphere for routine activities while simultaneously acting as an interactive command hub during urgent incidents. Unlike most emergency management systems that only come into play during crises and rely on localized networks, Mission Manager minimizes the risk of forgotten passwords and unavailability of personnel information in high-pressure situations. By encouraging regular use, it guarantees that team member information remains up-to-date. Furthermore, Mission Manager is intuitive, adaptable, and highly customizable, incorporating automated reporting features, advanced mapping systems, and integrated web-based calendars. Additional resources such as extensive tutorials and comprehensive customer support enhance its usability, ensuring users can maximize the platform's capabilities. Ultimately, Mission Manager stands out as an essential resource for effective incident management and team coordination.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

The 921Docs Modules empower Professional Fire Investigators to effectively "Document The Scene" while simultaneously producing 90% of their "Narrative Voice" Origin and Cause Report. This report can also be compiled "In The Office" utilizing the Investigator's Notes. Crafted by some of the industry's most seasoned Certified Fire Investigators, Professional Engineers, and Subject Matter Experts, the Structure and Automotive Report Modules enhance the investigative process. Specifically tailored for both Public and Private Fire Investigators, this Fire Origin and Cause Report Software enables efficient documentation of the fire scene and the investigative process, allowing for the seamless creation of the Origin and Cause Report. Furthermore, our Structure and Automotive Report Modules facilitate investigators in demonstrating their adherence to the guidelines set forth in NFPA 921®, ensuring thorough consideration of all relevant factors. This innovative approach not only streamlines the investigation process but also promotes accuracy and compliance within the field.

ImageTrend Elite™ enhances data connectivity, allowing users to import data from CAD systems or conduct patient searches in the field, which accelerates the documentation process; it also enables the electronic transmission of ePCRs to hospitals while allowing for the reception of outcome data, and it facilitates billing exports for quicker revenue recovery. This system embodies a commitment to patient-centered care, particularly for prehospital and MIH-enabled agencies. In a groundbreaking advancement, ImageTrend Elite allows field providers to compare a patient's current 12-lead image with historical images, enabling better-informed decisions. Additionally, observations and images can be transmitted to the receiving emergency department to ensure the appropriate level of care is provided. The notification feature keeps users informed about important unread messages, including patient outcomes, and medics can easily access their secure inbox to check for any follow-ups based on these alerts. Packed with features that medics find advantageous, ImageTrend Elite streamlines data entry and guarantees that complete, accurate information is submitted for each patient and incident, ultimately leading to improved patient care and operational efficiency. With its innovative approach, ImageTrend Elite sets a new standard in prehospital documentation and communication.

eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.

Fire departments aiming to shift from conventional paper documentation to digital records, or seeking to replace their current software, often encounter the challenge of identifying a solution that is user-friendly, cost-effective, and aligns with the requirements set by governing bodies. FireHouse Manager is designed to facilitate this transition smoothly. Unlike many other software solutions, FireHouse Manager's pricing model does not depend on the number of users, making it accessible for departments of all sizes with an annual fee starting at $999. This affordability allows both large and small fire departments to benefit from its features. Additionally, the software ensures that personal protective equipment (PPE) is properly monitored, including updates on necessary inspections and maintenance schedules. Users can easily track upcoming PPE inspections and equipment expiration dates. With the Standards add-on module, departments can upload their complete range of policies, procedures, and guidelines into the FireHouse Manager system. Furthermore, these standards can be conveniently searched using various criteria such as standard number, type, section, or subject, enhancing accessibility and compliance. This comprehensive approach not only aids in record-keeping but also promotes adherence to safety regulations.

Members can receive alerts instantly through various methods, including Push Notifications, Text Messages, E-mails, and Automated Phone Calls. They have the option to specify when they are not available either via a real-time toggle or by submitting a schedule of unavailable dates. When the app is closed, your smartphone will automatically start streaming live radio content, functioning seamlessly like a traditional pager. Who's Responding enhances pager capabilities by allowing members to communicate their responses through the app or by dialing a toll-free number. The PTT feature empowers users to engage in live voice conversations, effectively transforming their phones into two-way radios, with each spoken segment being recorded for later playback. Additionally, the mapping functionality provides members with turn-by-turn navigation to their chosen destinations, complete with voice guidance similar to that of a vehicle's GPS system. This comprehensive suite of features ensures that members stay connected and informed, regardless of their circumstances.

Tablet Command serves as a mobile solution for incident management and response, enhancing situational awareness, accelerating response times, streamlining operations, and boosting accountability among firefighters. Through this platform, incident commanders can easily position responding units on an emergency scene by simply tapping and dragging, while also monitoring their progress against essential checklists and recording each action with precise time stamps. Furthermore, Tablet Command acts as a comprehensive replacement for mobile data terminals, specifically designed to meet the unique demands of the Fire Service. Users can manage incidents directly on an interactive map, consolidating situational and resource status into one convenient view on their iPads. If responding to a wildland fire during nighttime hours, commanders can utilize daytime satellite imagery to assess the proximity of homes and vegetation. Additionally, the system allows for the generation of data as a natural outcome of incident management, offering customizable checklists that can be accessed instantly. Every completed task is not only logged but also time-stamped for accountability, providing a thorough record of activities throughout the incident. This innovative approach to incident management ensures that firefighters are well-equipped to respond efficiently in any situation.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

Emergency Reporting offers an exceptional platform designed to streamline the management of your public safety organization. Inputting high-quality data and retrieving meaningful insights has become more straightforward than ever. Our integrated Fire and EMS Software merges NFIRS and NEMSIS 3, creating a unified incident reporting system. Share your narrative, justify your funding, and enhance the safety of your teams with our robust data management tools, all while ensuring compliance and efficiency in your operations.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

Created by firefighters specifically for their peers, this software features over 1,000 fire-related symbols compliant with NFPA standards. It allows for seamless interaction between structures, streets, and symbols, enabling users to diagram more efficiently than traditional pen and paper methods. Additionally, it integrates smoothly with Records Management Solutions and requires minimal training for users. The software produces professional-quality reports suitable for legal proceedings and offers exceptional value with a variety of affordable licensing options. It operates independently while also integrating with more than 60 different RMS solutions, allowing users to incorporate their existing GIS services. Diagrams benefit from imagery that is to scale, and users can label, annotate, and create diagrams directly on top of images. Furthermore, they can digitally enhance diagrams using photographs, audio, and video, layering crucial information for clear communication of extensive data. This software supports diagramming and pre-planning from any location on Windows Mobile, Android, and iOS devices. Trancite stands out as the most user-friendly, easiest to train, and most widely utilized software for crash and crime scene diagramming in the field today, ensuring that all firefighters can maximize their efficiency and effectiveness in emergency situations.

Fire Files™ serves as a comprehensive records management system specifically designed for investigations related to fire, arson, bomb threats, and police work. For more than a decade, it has been adopted by numerous municipal, county, and state agencies to streamline their investigative case management and reporting processes. Equip your investigators with the tools they need to succeed! Fire Files allows users to efficiently manage various aspects of their cases, including tracking suspects, organizing evidence, documenting narratives, and storing images, all while enabling one-click report generation. Are you a Value Added Reseller (VAR) catering to clients in the public safety or law enforcement sectors? Elevate your sales and distinguish yourself from competitors with our premier software and IT solutions, which can help you earn substantial commissions and create a reliable stream of recurring revenue by collaborating with ALBX Solutions. Furthermore, if you are affiliated with a college, university, or continuing education institution that offers programs in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you will be pleased to know that our software is available at no cost for use in computer labs and classroom settings. This presents an excellent opportunity for educational institutions to enhance their curriculum while providing students with hands-on experience in an essential area of public service.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

GovWell is a versatile solution utilized by municipal and county governments of varying scales to enhance efficiency, update citizen services, and boost transparency. Users can annotate documents and save changes directly within their projects without the need to exit their web browsers. It is essential that your existing workflows remain intact, and GovWell is customizable to fit nearly any governmental procedure. By minimizing repetitive tasks, you can reclaim valuable time in your day. The platform facilitates the automation of various processes, reduces reliance on paper, and allows access from any device. Obtaining permits and licenses, scheduling inspections, and monitoring status online becomes a straightforward task. Your community will appreciate the user-friendly designs that GovWell offers. Each module within GovWell works in harmony with the others, allowing you to start with one feature and expand as needed. This approach not only shortens turnaround times but also aids in eliminating paperwork, making it easier to foster growth in your community. The solution simplifies the development process while optimizing staff workflows, ensuring that case management and inspection tracking contribute to a safe and attractive community. Ultimately, GovWell empowers local governments to operate more efficiently and responsively.

Rescue Hub offers an efficient online solution for Fire Departments and EMS to manage and monitor their Fire/Emergency Medical Services training. This user-friendly platform integrates all the necessary paper rosters, training materials, and skills verification documents into a single secure training site that is easily accessible from smartphones and tablets. With features such as training creation, task assignments, session scheduling, and progress tracking, Rescue Hub streamlines the training process for emergency service personnel. Additionally, the platform enhances accountability and ensures that all training requirements are met in a timely manner.