Best Web-Based Help Authoring Tools of 2025

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

The Help Generator offers a comprehensive suite of tools designed for creating CHM help files, web-based assistance, and printed user manuals. Its contemporary editing interface, influenced by Office aesthetics, is packed with features that enhance productivity and ensure high-quality results. You can utilize the WYSIWYG (HTML) Help Editor, which features a modern Windows fluent ribbon for seamless editing. With the Help Generator, you can create standard Windows help files, often referred to as CHM files or compiled HTML help, as well as online help for any Windows application. The accompanying add-in generates a detailed topic page for each form within your application, complete with a title, a screenshot featuring an image map, and sections dedicated to all controls. Notably, the pages produced by this add-in are automatically integrated with your application, providing immediate F1 support for context-sensitive help. Additionally, there are add-in versions compatible with Visual Studio .NET, Visual Basic 6, and Microsoft Access, making it a versatile option for different development environments. This flexibility allows developers to streamline the documentation process, ensuring that users have easy access to the information they need.

HelpScribble is a versatile and user-friendly help authoring tool designed to assist you in creating comprehensive help files from the ground up. With it, you can seamlessly generate WinHelp (.hlp) files, HTML Help (.chm) files, printed manuals, and online documentation for your website all within a single HelpScribble project. If you have prior experience with another help authoring software, you can easily incorporate your existing work by importing HPJ+RTF files produced by that tool or through the use of a help decompiler. The help files generated with HelpScribble can be utilized to offer context-sensitive assistance for your Windows applications, regardless of the development environment employed. Moreover, HelpScribble allows you to create standalone portable documents for distribution. This software is compatible with a wide range of Windows operating systems including Windows 98, ME, NT4, 2000, XP, Vista, 7, 8, 8.1, and 10, and it even supports help file creation for older versions like Windows 3.1 and 95. You can easily download a complimentary evaluation version to explore its features and functionality firsthand. This tool is an excellent choice for anyone looking to streamline their help documentation process efficiently.

Effortlessly generate source code and API documentation, as well as general-purpose documentation in various formats and styles, using Doc-O-Matic, which ensures reliability and speed. By taking source code and comments, along with additional conceptual topics and external input, Doc-O-Matic produces comprehensive documentation from these components. Its single-source methodology allows for the creation of multiple output types from a single documentation base, enhancing efficiency. Among the outputs are HTML-based Help files such as HTML Help, Help 2, Help Viewer 2.x, and browser-based Web Help. Furthermore, Doc-O-Matic is capable of generating printable documentation in both PDF and RTF formats, along with XML output that is perfect for further processing. The documentation produced is rich in features right from the start, offering collapsible and tabbed sections, and it automatically cross-links all parts of the documentation, including the source code. Additionally, Doc-O-Matic integrates seamlessly into existing library documentation, effectively bridging any gaps and enhancing user experience. With its versatile capabilities, Doc-O-Matic stands out as a comprehensive solution for documentation needs.

Create documentation without the need for technical jargon and enjoy seamless hosting. Write in a familiar style that feels just like using a word processor! There’s no need to worry about complex syntax if you prefer simplicity. Publish your work instantly with just one click. Organize your content into chapters, sections, and pages with ease, allowing you to focus fully on your product. You don’t need any coding skills, making it possible for anyone to contribute to the writing process! Our documentation software offers hassle-free hosting solutions. You can either use your own custom domain or set one up through our platform. Select a theme, upload your logo, and tailor everything to align with your brand or website. Collaborate with your team by allowing them to assist in the documentation process. Control access by assigning roles and user privileges to ensure security. You can easily make your documentation private and password-protected for personal or internal use. Publish with confidence, knowing that your previous work is secure and has been backed up. You can download or restore your documents at any time, ensuring peace of mind. This documentation software is designed to simplify the process of creating and managing your documents. Furthermore, it empowers users to enhance their workflow while fostering collaboration across teams.

WebWorks enhances the value of your product by streamlining the publishing process, allowing more time for enriching the documentation provided to your clients. The One-Click Publishing method is the ideal solution for documentation publishing due to its efficiency and precision. It encompasses three main phases: create, generate, and deliver. This straightforward workflow is designed to be agile, adaptable, and smart, enabling you to concentrate more on crafting your message rather than the intricacies of publishing. Through ePublisher, One-Click publishing is facilitated by a customizable template known as ePublisher Stationery. This stationery contains a series of guidelines that outline the entire publishing procedure. After it is designed and saved, this stationery can be easily shared among team members to lighten the workload. Moreover, with ePublisher Designer, you have the flexibility to tailor your stationery to meet your specific publishing requirements, making it the quickest and most scalable solution for producing ready-to-use document sets. Ultimately, this streamlined process not only boosts productivity but also enhances the overall quality of the documentation.

HelpNDoc offers a comprehensive set of features designed for crafting thorough help files and documentation. The platform encompasses everything from the table of contents to the final layout of the documentation, ensuring a complete solution. Its user interface is thoughtfully designed for clarity and efficiency, utilizing the familiar ribbon layout first established by Microsoft Office, while contextual editing tools, like those for images and tables, appear only when relevant, enhancing usability. With essential tools embedded within the software, including a table of contents editor, a WYSIWYG topic editor, a keywords editor, and a library, HelpNDoc streamlines the process of creating outstanding documentation. Additionally, the inclusion of a robust word processor allows users to feel instantly comfortable as they navigate through their writing tasks, making the overall experience even more enjoyable and productive. This makes HelpNDoc not just a tool, but a supportive environment for anyone looking to produce high-quality documentation.

HelpStudio provides a swift and straightforward solution for the creation and dissemination of procedures, documentation, and help systems, allowing integration with various desktop, web, or mobile applications. It offers the ability to generate cross-platform output in formats such as Browser Help, which is responsive for tablets and mobile devices, as well as HTML Help (CHM), Help 2.x, Microsoft Help Viewer, and printable PDFs. With built-in localization features, you can easily extend your help system to a worldwide audience if needed. HelpStudio features a robust WYSIWYG authoring interface, HTML-based layout templates, and customizable Content Widgets, enabling users to produce and localize professional help systems with minimal effort. There are no dependencies on Word or similar editors, and it integrates seamlessly with Source Control to facilitate teamwork and collaboration. Importantly, HelpStudio maintains complete Unicode support, accommodating languages like Japanese, Chinese, and Korean, without requiring a costly add-on, making it an accessible choice for diverse user needs. Ultimately, HelpStudio empowers users to craft comprehensive help systems that cater to a global market effortlessly.

MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.

Doc-To-Help simplifies the process of creating, managing, and publishing content across various formats and devices directly from Microsoft® Word. By utilizing this tool, you can transform your Word documents into more accessible formats, automatically generating features like tables of contents and indexes for improved searchability. Embracing the "Write Once, Publish Anywhere" principle allows users to distribute their content across countless output types and devices seamlessly. This software effectively maximizes content reuse and document management, ensuring that you won't have to juggle multiple versions of documents that share common content. Additionally, the professional pre-written manuals that come with MadCap Doc-To-Help are packed with valuable information, enabling you to tailor essential documents to align with your organization's needs. You can effortlessly create, modify, and publish both web and print-based Employee Handbooks and Medical Policy and Procedure Manuals using these high-quality templates, which are included at no extra cost with your Doc-To-Help purchase. This comprehensive approach not only streamlines your documentation process but also enhances the overall efficiency of your content management.

Take charge of your compliance needs with a specialized document management system designed specifically for the aviation sector. Join a community of over 20,000 aviation experts who are streamlining the process of creating manuals effortlessly within our aviation-focused document management solution. It is both straightforward and effective, allowing you to immerse yourself in writing thanks to its user-friendly modules. Create real-time connections between your aviation manuals and regulatory mandates, eliminating the hassle of exchanging files repeatedly! You can review your documents effortlessly, minimizing errors and guaranteeing that everyone has access to the most current revisions. Stay informed with the latest compliance libraries and enjoy the benefits of automated compliance tracking. Simplify your editing process while maintaining complete control over your documents. Instantly share aviation manuals through our document management system and accompanying reader application, featuring live links to key regulatory bodies like the FAA, EASA, and CASA. The system highlights the impact of changes word by word and automatically generates compliance checklists, ensuring you stay organized and compliant in an ever-evolving industry. This innovative approach to document management not only enhances productivity but also fosters a culture of precision and accountability within your organization.

Introducing an innovative audio guide platform designed to be accessible for all users. Create smartphone-compatible audio guides in various languages for any destination, completely free of charge, directly via our website. Enjoy the benefits of your creations! The process is streamlined and efficient. Enhance inclusivity with automatic translations available in 11 different languages, ensuring high-quality audio guides that cater to the needs of partially sighted visitors. No technical skills or recordings are necessary! Authors have the opportunity to earn income through guide sales. We have transformed the audio guide industry by leveraging cutting-edge AI text-to-speech technology. Our platform empowers anyone to independently craft and distribute audio guides with just a script and a few images. Once published, your audio guide can generate passive income, allowing you to relax while it gains traction and sales! If you prefer, we can also assist you in creating your audio guide. Reach out to us to get started on this exciting journey! Your ideas can bring valuable experiences to countless explorers.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

An incredibly swift cloud-based Markdown editor designed specifically for technical writers, this tool enhances the user experience of our everyday content creation processes while eliminating the challenges often associated with writing. It features collaborative authoring on the same page along with draft links for teams, all aimed at fostering better cooperation among writers, developers, and the wider organization. Users can store their content in a dedicated repository equipped with robust search and tagging capabilities, alongside the assurance of complete version control. This system eradicates the issues of duplicate files and unclear version names. With the ability to publish modular content, you can tailor your approach to topic-based writing and single sourcing, thereby optimizing content reuse. Say goodbye to outdated wikis; your internal documentation is now more accessible and dynamic than ever. The platform supports company-wide private documentation as well as tailored role-specific guides for onboarding new employees or generating reports, all achievable with just a few clicks. Enjoy unlimited hosting for your documentation, with the added flexibility of a custom domain, seamless integration for publishing to external services, or options for self-hosting, ensuring that your content is always within reach. Embrace a new era of documentation that prioritizes efficiency and collaboration across the board.

Help+Manual is a fully featured documentation tool. It is as simple as a word processor but much more powerful. It gives you the power and flexibility of an XML editor. This tool also includes powerful features to generate and edit help and documentation files, including full support of multimedia and complex modular projects. It doesn't matter if you want to publish documentation for desktop, mobile, iOS, Android, Windows help, or PDF user manuals. Help+Manual makes it easy! Single source documentation is more than simply putting the same information in different formats. Conditional tags can be used to mark content and create different outputs for each publication channel. No post-processing is necessary. Help+Manual takes care of the complicated aspects of documentation generation. However, power users can access the code to modify topic and layout templates, and much more. Help+Manual offers the best of both worlds.

Multi-step procedures are often needed in Technical Documentation. We use bullet lists, and we also add screenshots and text. We add more information, and readers are more likely to lose track. An Xplain, or as we call it, a series of slides that are freely arranged on a large canvas to spark your imagination. HelpXplain is ideal for embedding slideshows into web pages or technical documentation. You can create animated tutorials and quick instructions in minutes, instead of hours. HelpXplain creates animated screenshots that can be edited and replaced at any time. HelpXplain can also record multiple-page screencasts of programs that are running in autoplay mode, just like a video. It is much easier to record and edit them than creating a video. All Xplains comply with HTML5 and Javascript standards.

RWS is a global leader in content management, translation technology, and services, partnering with over 80 of the top 100 global companies. Tridion Docs, our DITA-based Component Content Management System (CCMS), streamlines and automates complex content processes at scale, empowering you to author, review, localize, manage, and deliver structured content with confidence. With Tridion Docs, you can create technical documentation, policies, procedures, and other critical and regulatory content efficiently using AI. Additionally, Tridion Docs facilitates easy information discovery and automated delivery, providing AI-driven recommendations to ensure that employees, business partners, and customers quickly access the right information when they need it. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance in 11 categories across business and technology criteria. It outperformed the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

Heretto is the ultimate AI-powered content operations platform for customer-driven companies. Empower users to resolve product issues independently with our end-to-end cloud-based CCMS, Deploy API, and Portal. Create, manage, and distribute personalized documentation seamlessly for exceptional content experiences.

To effectively create, manage, and deliver content, a streamlined system is essential to ensure that every aspect of the process is both straightforward and intelligent. With Arbortext, you can establish a unified flow of data and resources that facilitates the connection of content, reaching those in the field. For instance, beginning with the original engineering CAD data or the bill of materials (BOM), as this information progresses through the various business stages, it remains accessible to individuals tasked with generating technical documentation or service-related content. Arbortext not only connects these sources but also provides a structured method for disseminating that information to field personnel or those working remotely. Experience a smooth flow of data throughout the value chain that integrates each phase of the product lifecycle. Effortlessly update content alongside product development modifications and maintain a robust link to engineering data. Additionally, take advantage of XML authoring to reuse and maximize the value of your content, enhancing overall efficiency and productivity in the process.

MkDocs is an elegant and efficient static site generator designed specifically for creating project documentation. You can write your documentation in Markdown format and manage it using a straightforward YAML configuration file. There are numerous visually appealing themes to choose from in MkDocs, including the default themes like mkdocs and readthedocs, as well as various third-party options found on the MkDocs Themes wiki page, or you can even craft your own unique theme. By personalizing your theme or adding plugins, you can ensure your project documentation has the appearance you desire. Additionally, you have the ability to enhance Markdown's functionality through various extensions. A wealth of configuration options is at your disposal, and the built-in development server enables you to see your documentation in real-time as you create it, complete with automatic reloading and browser refreshing upon saving changes. Ultimately, MkDocs produces entirely static HTML sites that are ready to be hosted on platforms such as GitHub Pages, Amazon S3, or any other hosting service you prefer, giving you flexibility in how you distribute your documentation. This makes it an excellent choice for developers seeking a streamlined way to present their project information.

Daux.io serves as a documentation generator that employs a straightforward folder structure alongside Markdown files to dynamically produce tailored documentation. It allows for the creation of visually appealing documentation in a manner that is friendly for developers. The navigation system is automatically generated based on any pages that use the .md or .markdown file extensions. If you wish to organize your files and folders in a particular order, you have the option to prefix them with a numeral and an underscore. Additionally, you have complete access to the internal API, enabling you to programmatically generate new pages and manage page metadata effectively. The platform is fully responsive on mobile devices and offers four pre-designed themes, while also allowing you the flexibility to create your own. It features a functional, flat design aesthetic, includes an optional code float layout, and provides SEO-friendly URLs that are shareable and linkable. Furthermore, it integrates seamlessly with both Google Analytics and Piwik Analytics for tracking purposes. You have the ability to modify the output format, although it's advisable to only select formats that are compatible with live mode, as these will also be utilized by the integrated web server. For formats such as Confluence, these should be set exclusively via the command line. With its robust features, Daux.io stands out as a versatile tool for developers seeking to craft comprehensive documentation effortlessly.

GenHelp and GenHelp Pro are innovative tools designed to streamline the process of documenting code and generating help files. By importing source files, these tools create comprehensive documentation that can be packaged with components, enhancing the professionalism of the final product. The generated files are versatile and can be utilized in various documentation formats. Additionally, GenHelp simplifies the creation of standard help files without the need for expertise in rich text formatting. The basic version, GenHelp, supports the importation of Delphi/Object Pascal and C++/C source files, including their comments, and can generate outputs in WinHelp and basic HTML formats. This functionality allows users to create help files compatible with Delphi versions 3 to 7 and C++ Builder versions 3 to 6, as well as other integrated development environments. On the other hand, GenHelp Pro is the advanced edition that accommodates all versions of Delphi, C++ Builder, and RAD Studio, up to XE10. This version features a template-based help generation system, enabling the creation of help files in any desired format. Currently, it supports HtmlHelp 1, HtmlHelp 2, rich text manuals, and HTML output suitable for websites, making it a versatile choice for developers. With both versions, users can enhance their documentation processes significantly.