Best IT Management Software in New Zealand - Page 17

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

Revolutionize your team's collaborative efforts by providing them with a secure and shared workspace, ensuring their ideas are nurtured from initial concept through to completion. Foster an environment where creativity flourishes through effective collaboration and teamwork. Equip your team with a centralized platform for storing, organizing, and managing files, which facilitates effortless cooperation among members. Gain deeper insights into your team's interactions with customizable reports that include data on file access, audit trails, and more. Zoho WorkDrive adheres to stringent industry compliance standards like SOC 2 Type II and ISO 27001, guaranteeing the safety of your data at all times. Collaborate and shape ideas collectively, brainstorming in real-time with the tools offered by Zoho Office Suite. This versatile file management and collaboration solution is designed to accommodate any team, regardless of industry or size. Ensure your team’s files are securely backed up offline, remaining continuously synced and accessible. Our clients are achieving remarkable results with Zoho WorkDrive, transforming their workflows and enhancing productivity. Join them in experiencing the powerful capabilities of a well-organized and collaborative workspace.

Vinchin Backup & recovery, a comprehensive, next-generation backup solution developed by Vinchin itself, supports the most popular virtual environments in the world, including VMware, Hyper-V and XenServer. It also supports databases such as Oracle DB and MySQL, SQL Server and PostgreSQL. It also supports cloud archive, offsite copies, ransomware protection, and other data security features. It prevents loss of important business data due human error, viruses, attacks on hardware, natural disasters and wars.

Consolidate a wide range of applications and services into a singular ecosystem tailored for your business operations by utilizing Bitrix24. With an array of tools such as an activity stream, group chat, calendars, workgroups, and various collaboration features, Bitrix24 enables efficient planning and timely execution of projects. It offers both online and on-premise solutions, complete with open source code access, making it highly versatile for teams of any size. The platform includes collaborative task management, time tracking, reminders, reporting tools, templates, task dependencies, and much more to enhance productivity. Recognized as the world’s most popular free CRM by user count, with over 12 million companies, it provides exceptional real-time support features that ensure customer satisfaction and loyalty. Additionally, users can effortlessly design stunning websites, landing pages, and online stores without any coding knowledge, and benefit from free domain names and hosting. For those who prefer more control, the self-hosted version of Bitrix24 is available, allowing businesses to operate directly on their servers. This flexibility makes Bitrix24 a comprehensive solution for modern business needs.

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

Experience a mobile and intelligent intranet designed to enhance collaboration and content management while empowering teams. With SharePoint, you can easily share and manage knowledge, applications, and content, enabling swift access to information and seamless collaboration within your organization. This platform provides dynamic and efficient team sites tailored for every project team, department, and division, allowing you to share files, data, updates, and resources effectively. Personalize your site to optimize your team’s workflows and collaborate securely with colleagues inside and outside the organization, regardless of whether they are using PCs, Macs, or mobile devices. Foster unity and keep your employees informed across your intranet, while promoting organizational efficiency through the shared use of resources and applications on home sites and portals. Create captivating communication sites to narrate your organization's story. Additionally, stay updated with personalized and targeted news through both the web interface and SharePoint mobile apps. With powerful search capabilities and intuitive methods for discovering information, you are only a click away from the resources you need. Every feature is designed to enhance user experience and drive productivity within your teams.

Ideagen Huddle is a cloud-based platform that provides a safe and unique workspace environment for your team, partners and external stakeholders. Companies in highly regulated industries can review work, securely share sensitive information and collaborate efficiently which allows you to maintain complete control of the document - meeting your project goals on time and to budget, every time. With Ideagen Huddle, you get an easier way to collaborate and co-edit documents, control file versions, collaborate with clients, and organize team tasks. Built-in approval workflow means you'll never miss a deadline again, and our free mobile app keeps you connected even when you're on the road. Benefits include: • Government grade security – confidently protect your sensitive data and reduce the risk of loss or theft • Custom branded Client portals – Make all your documents and associated communications accessible in one central location • Regulated collaboration – Keep control of versions, co-edit, make comments and revisions, all in real-time. • Controlled external collaboration – Make external collaboration frictionless for all stakeholders Because Ideagen Huddle is cloud-based, it sits above your existing IT infrastructure.

GitLab is a complete DevOps platform. GitLab gives you a complete CI/CD toolchain right out of the box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered in one application. It fundamentally changes the way Security, Development, and Ops teams collaborate. GitLab reduces development time and costs, reduces application vulnerabilities, and speeds up software delivery. It also increases developer productivity. Source code management allows for collaboration, sharing, and coordination across the entire software development team. To accelerate software delivery, track and merge branches, audit changes, and enable concurrent work. Code can be reviewed, discussed, shared knowledge, and identified defects among distributed teams through asynchronous review. Automate, track, and report code reviews.

Where teams collaborate to design. Figma allows teams to create, test and ship better designs from beginning to end. Your work will be fast and powerful. Figma is packed with design tools you already love and unique inventions such as the Arc tool or Vector Networks. Figma keeps your ideas flowing. You don't need to stop to save, export, or install. It's what cloud software should do. Animated prototypes make your ideas come to life faster and feel just like the real thing. Get feedback from users and test your ideas earlier and more often. You can share a link to your prototypes or design files and get feedback from others. You can also jump into the same file as your colleagues, no matter where you are located in the world, and co-edit it live. You can create a scalable design system that is easy to manage and accessible for your company. If all designers speak the same language, everyone is more empowered to do their best work.

ASTER is a multiseat application designed for use with Windows 7/8/10/11 and Windows Server 2016/2019. This software facilitates the establishment of multiple workstations at a lower cost, which has become particularly useful during the COVID-19 pandemic. By connecting multiple monitors, keyboards, and mice to a single computer, users can effectively create several distinct work environments. As a zero-client solution, ASTER enables the development of virtual desktop clients without the need for additional thin client hardware. This innovative approach not only saves money but also maximizes the use of existing resources. Ultimately, ASTER provides a practical and efficient way to adapt to changing work conditions.

Plytix offers Product Information Management (PIM) software designed for small and medium businesses. For those SMBs, Plytix stands out because of its easy-to-use interface, affordable price, and whiteglove customer support.

NewWaySERVICE is an online service order software to manage requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests. NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it. Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc. You can create a free trial account at NewWaySERVICE.com and start using it right away.

Experience unparalleled hosting performance with our cloud solutions that simplify the management of your applications, websites, and data storage on a robust, fully managed, and easily scalable cloud infrastructure. We provide both Linux and Windows High Availability virtual private servers (VPS) as well as dedicated private clouds, all backed by our experienced team and available at highly competitive rates. If you're in need of a dedicated server based in the US, our pricing starts as low as $105 per month. Consider upgrading your website to a dedicated server today; our budget-friendly plan featuring 32GB of RAM is available for just $89 per month. Additionally, we offer a comprehensive selection of premium dedicated servers specifically located in Germany, ensuring that you have options that meet your business needs. With our reliable services, you can ensure optimal performance and efficiency for all your hosting requirements.

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

Expertrec lets you add a custom search engine to your website/online store without any coding. It has a powerful control panel that lets you customize the look and feel of your search engine to match the theme of your website.  Features: Personalized search Autocomplete Spell correction Voice search Search as you type Faceted search PDF, XLS, DOCs search Indexing behind login pages Integrates across all major CMS platforms. WordPress / Joomla / Drupal/ Woocommerce/Shopify and more. Multiple languages supported Low latency high speed search Rated the best solution in our Category, with the highest customer ratings and success rates. Most cost-effective solution for your search needs.

PinPoint DMS makes it possible for you and your staff access files and data anywhere in the world. PinPoint DMS runs on all platforms, including MACs and mobile devices. It includes built-in tools such as Workflow Management, Records Management and Onboarding. PinPoint DMS can automatically file documents without the need for human intervention. PinPoint DMS has been improving our features for over 19 years. We are just now seeing competitors. Learn how our document management software could help your company go paperless!

Google Workspace, the enhanced version of G Suite, brings together all the essential tools you need to boost productivity in a single, user-friendly platform. This integrated workspace simplifies your workflow, allowing you to focus more on your tasks rather than on managing them. With advanced AI and search capabilities, Google Workspace enables you to prioritize what truly matters while it takes care of the rest. You can work seamlessly from any location and on any device, even without an internet connection, thanks to customizable tools designed to cater to your team's specific requirements. Just like G Suite, Google Workspace offers bespoke email solutions for businesses along with a suite of collaborative tools, including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, and Forms. Explore our assortment of plans tailored to address your distinct business needs, and find the one that aligns best with your goals on our pricing page. Experience how Google Workspace can transform the way your team collaborates and achieves success.

Bouncify stands out as a premier email verification service provider. This SaaS solution is relied upon by countless businesses across the globe for its email verification and deliverability capabilities. With a commitment to speed and precision, Bouncify guarantees the quickest verification process with an impressive 99% accuracy rate. Recognized as a technological leader in the email verification sector, Bouncify's list and API validation services are unmatched, ensuring maximum server uptime. We place a high priority on data security, guaranteeing that all your information remains confidential and protected. Additionally, Bouncify offers flexible pay-as-you-go pricing plans that are affordable, providing unlimited validity for users. This combination of reliability, security, and value makes Bouncify an ideal choice for businesses seeking effective email verification solutions.

If you're in need of computing power, database solutions, content distribution, or various other functionalities, AWS offers a wide array of services designed to assist you in developing advanced applications with enhanced flexibility, scalability, and reliability. Amazon Web Services (AWS) stands as the most extensive and widely utilized cloud platform globally, boasting over 175 fully functional services spread across data centers worldwide. A diverse range of customers, from rapidly expanding startups to major corporations and prominent government bodies, are leveraging AWS to reduce expenses, enhance agility, and accelerate innovation. AWS provides a larger selection of services, along with more features within those services, compared to any other cloud provider—covering everything from fundamental infrastructure technologies like computing, storage, and databases to cutting-edge innovations such as machine learning, artificial intelligence, data lakes, analytics, and the Internet of Things. This breadth of offerings facilitates a quicker, simpler, and more cost-effective transition of your current applications to the cloud, ensuring that you can stay ahead in a competitive landscape while taking advantage of the latest technological advancements.

N-able Mail Assure, a cloud-based email security system, provides advanced threat protection for both inbound and outbound emails using collective threat intelligence, long-term email archive, and 24/7 email continuity. The service offers multi-tenant web-interfaces with predefined settings, reporting and views that allow for control and visibility over all email flows. N-able Mail Assure's proprietary technology uses input from large volumes of email data to feed the Intelligent Protection and Filtering engine. This, combined with real-time pattern threat detection leveraging a variety if filtering technologies, helps protect against spam, viruses and phishing attacks as well as impersonation, malware and other email-borne threats.

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Hack The Box, the Cyber Performance Center is a platform that puts the human being first. Its mission is to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box, the Cyber Performance Center is the only platform in the industry that combines upskilling with workforce development and human focus. It's trusted by companies worldwide to drive their teams to peak performances. Hack The Box offers solutions for all cybersecurity domains. It is a one-stop shop for continuous growth, recruitment, and assessment. Hack The Box was launched in 2017 and brings together more than 3 million platform members, the largest global cybersecurity community. Hack The Box, a rapidly growing international platform, is headquartered in the UK with additional offices in the US, Australia, and Greece.

AlertBot offers industry-leading web application monitoring. AlertBot is trusted by thousands of companies to monitor their mission-critical websites for any errors or performance issues that could impact their users' experience. AlertBot is a trusted tool that businesses use to increase their revenue and protect their online reputation. It ensures that all customers have a great website experience. Every day, businesses strive to meet the changing demands and challenges of the ever-changing Internet environment and network environment. InfoGenius provides the information and services that businesses need to succeed. No complicated interfaces. No complicated learning curves. AlertBot's intuitive interface makes it easy to set up and manage your service. Do not trust a substandard provider. AlertBot is the best choice when quality matters. Cloud software should be simple and intuitive.

Aid4Mail is a leading email processing tool from Switzerland. It comes in three editions: 1. Use Converter to collect and convert emails accurately, fast, and reliably. It supports all popular mail services (e.g. Office 365, Gmail, Yahoo! Mail) and mailbox file formats (e.g. PST, OST, OLM, mbox). It’s also a popular solution for preparing mail ingestion into archival, eDiscovery and forensics platforms. 2. Investigator adds powerful search queries based on Gmail and Microsoft 365 syntax, native pre-acquisition filters and Python scripting. Use its forensic features to recover deleted and hidden email, and process corrupt or unknown mail formats. 3. Enterprise adds support for Google Vault, Mimecast, and Proofpoint exports. Use it to migrate your company mail to live accounts (IMAP, Microsoft 365, Gmail). You can integrate its CLI seamlessly with your own tools. Enterprise offers flexible licensing options including installation on a server or on a shareable flash drive. Aid4Mail is used by Fortune 500 companies, government agencies and legal professionals around the world.

Progress ShareFile allows you to securely share content with clients and internal team members from any device. Small businesses and departments need simple and secure solutions to collaborate between themselves and with clients. ShareFile allows you to access files securely, share data and create workflows that save time. Simple, quick set-up - no IT required. Cloud storage allows you to send and share any size file from any device. You can be sure that your files will always be safe. Bank-level encryption will protect your files, emails, and attachments while in transit and when they are at rest. Collaborate safely: Audit trails and configurable access permissions allow you to control and know who has access to your data. Optimize client and employee onboarding: Reduce manual paperwork with time-saving workflows. Secure FTP alternative: No software installation required - either for you or your client.