mSPA
Aesthetic Marketing Concepts
Your front desk personnel can efficiently manage appointments, print reminder cards for clients, reschedule bookings, process transactions, share information about your offerings, print consent forms and treatment guidelines, locate a client’s upcoming appointment, and check their outstanding balance all from a single interface. Additionally, they will receive notifications on client birthdays, enhancing the personal touch of your service. With the marketing features provided by mSPA®, you'll be equipped to make strategic advertising decisions by analyzing the sources of referrals. By tracking trends over different periods, you will identify which products and services to promote or phase out. Moreover, similar to how you evaluate staff booking rates post-consultations, you can generate reports on clients who attended consultations but did not finalize any bookings, which will enable you to proactively reach out via calls or emails to encourage appointment scheduling. This comprehensive approach not only streamlines operations but also enhances client engagement and retention.