Best MSP Software for Startups

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Auvik serves as the premier solution for Managed Service Providers (MSPs), allowing for the management of a larger client base with minimal effort. Featuring automated network identification, instantaneous mapping, and proactive surveillance, Auvik streamlines the process of managing networks on a large scale. It enables quicker problem resolution, minimizes risks, and wows clients with insightful data and comprehensive reports. By automating mundane tasks and offering clarity into intricate systems, Auvik empowers MSPs to enhance operational productivity, boost client contentment, and expand their business—all while staying ahead in a competitive landscape.

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer a wide-ranging, efficient, and cohesive approach to cybersecurity services.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

Guardz is an AI-powered cybersecurity solution that provides MSPs with a platform to protect and insure small and growing businesses from cyberattacks. The platform provides automatic detection and response to protect users, devices, cloud directories, and data. We simplify cybersecurity management to allow businesses to focus on their growth without being bogged down by security complexity. The Guardz pricing model is scalable and cost effective and ensures comprehensive digital asset protection. It also facilitates rapid deployment and business growth.

SuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Cynet equips MSPs and MSSPs with a fully managed, all-in-one cybersecurity platform that brings together essential security functions in a single, user-friendly solution. By consolidating these capabilities, Cynet simplifies cybersecurity management, reduces complexity, and lowers costs, eliminating the need for multiple vendors and integrations. With multi-layered breach protection, Cynet delivers robust security for endpoints, networks, and SaaS/Cloud environments, ensuring comprehensive defense against evolving threats. Its advanced automation enhances incident response, enabling swift detection, prevention, and resolution. Supported by a 24/7 Security Operations Center (SOC), Cynet’s CyOps team provides continuous monitoring and expert guidance to keep client environments secure. Partnering with Cynet allows you to deliver cutting-edge, proactive cybersecurity services while improving operational efficiency. See how Cynet can redefine your security offerings and empower your clients today.

Thinfinity Workspace 7.0's Technical Highlights: - Progressive Web App (PWA) technology for a seamless user experience - Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility - HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols - Robust enterprise-grade audit logs for security and compliance management - Proprietary VNC protocol for real-time monitoring and troubleshooting IMPROVE USER EXPERIENCE - Deliver business-critical apps, desktops and files from a single web portal. - Provide simplified remote browser access for your users, while confining them to only the resources that they need. SIMPLIFY IT AND AVOID VPNs - Forget traditional VPN deployments and complexities. - Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup. KEEP YOUR BUSINESS SECURE - Use enterprise-grade encrypted connections. - Integrate with your existing and external identity platforms. - Apply 2FA or MFA policies with all identity providers.

TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure. Key Benefits of TruGrid SecureRDP: - No Firewall Exposure & No VPN Needed: Enables remote access without opening inbound firewall ports - Zero Trust Access Control: Restricts connections to pre-authenticated users, reducing ransomware threats - Cloud-Based Authentication: Removes the reliance on RDS gateways, SSL certificates, or third-party MFA tools - Enhanced Performance: Uses a fiber-optic network to minimize connection delays - Quick Deployment & Multi-Tenant Support: Fully operational in under an hour with an intuitive multi-tenant console - Integrated MFA & Azure Compatibility: Supports built-in MFA along with Azure MFA & Active Directory - Broad Device Compatibility: Works seamlessly across Windows, Mac, iOS, Android, and ChromeOS - Always-On Support & Free Setup: 24/7 assistance and complimentary onboarding

Miradore acquired by GoTo in 2022 is a cloud-based Mobile Device Management platform (MDM) that allows you to secure manage both company-owned and personal Androids, iOS, macOS and Windows devices. Miradore allows you to keep up with your device fleet, automate the management of multiple operating systems, distribute business-critical applications, and secure company data. It is easy to get started and it is always free. You can also unlock additional features with Premium plans when you need them. The Premium+ plan offers a 14-day free trial that allows you to test all features risk-free. You do not need to provide credit card information.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Huntress offers a robust set of endpoint protection, detection, and response tools, supported by a dedicated team of threat hunters available around the clock to shield your organization from the relentless efforts of modern cybercriminals. By securing your business against various threats such as ransomware and malicious footholds, Huntress addresses the entire attack lifecycle effectively. Our security professionals handle the demanding tasks of threat hunting, providing exceptional support and detailed guidance to thwart sophisticated attacks. We meticulously examine all suspicious activities and only issue alerts when a threat is confirmed or requires action, thereby reducing the noise and false alarms typical of other security platforms. With features like one-click remediation, personalized incident reports, and seamless integrations, even those without a security background can efficiently manage cyber incidents using Huntress. This ensures that your organization remains resilient in the face of evolving cyber threats.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

As the leader in telecommunications billing software and tax compliance, we serve Telcos, MSPs, VoIP providers, WISPs, & CLECs. SBS has helped competitive telecom companies grow & maintain profitability since 1989. IntegriBill lets telecommunications companies with multiple carriers, products, and switch types produce one convergent invoice. We'll make sure your invoices are always in compliance with taxing authorities, including the assurance that your clients aren’t overpaying for telecom taxes. We handle: * Regulatory and Tax Calculation * Tax Exemption Tracking * Tax Mapping Assistance * 499 Reporting Assistance * Traffic Studies * Commission module (Flat rate, % Gross, or % Net) * Hosted Agent Portal * Collections Module * Integrated ACH/Credit Card processing * Hosted End User Portal * Quickbooks Online Integration * RESTful API * Call Detail Jurisdictionalization & Rating Most of our clients have been with us for 10+ yrs. It's thanks to our first-class team that we have high retention rate. Our development team spends at least a year in the operations department before settling into their coding duties. We ensure that our ops team has current knowledge of tax and compliance regulations.

Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model. Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser. The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server. Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs.

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.