Best Predictive Dialer Software for Mid Size Business - Page 2

VICIdial is an open source Enterprise-level Contact Center solution that is used by thousands of companies in more than 100 countries. It is free to anyone to use and has no per-user licensing fees. VICIdial allows agents to handle both outbound and inbound calls. It also has the ability to do manual and predictive outbound list dialing. It can handle inbound emails as well as customer chat sessions via the website from the same agent screen. It offers over 2,000 features and many options to manage different customer interactions. You will also find a variety of reporting options to help you manage your contact centre.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

2x Connect is an intelligent parallel dialing system that uses AI and Data Intelligence to deliver 8-12 live Conversations per Hour per Rep to sales teams that do cold calling. 2x Connect enhances your calling list and then uses its unique technology to detect and skip bad phone numbers, unanswered and voicemails, as well as to navigate IVR phone trees automatically. Reps simply wait to speak with a live person. The wait is approximately 1 minute.

DialShree, a contact center solution that can be used in any situation, is known for being one of the most popular call center software. It can be used in both cloud-based and on-premise environments. It was designed with different call center scenarios in view. It is therefore suitable for all sizes and types of call centers. DialShree: Contact center solution will allow you to have the best possible communication with your clients. This call center software has the unique ability to help you screen out calls such as busy signals, no answer, disconnected numbers, or answering machines. This software-based dialer solution reduces business costs by avoiding expensive telephony boards or other hardware that is costly and requires high maintenance. Our cloud contact center solution, which can also be used as an on-premises solution, can be ideal for you to run inbound.

InterCloud9 is the industry leader in cloud-based predictive dialers. Our dialer can be used by individuals or call centers. It can dial up to 5 lines per agent, and also allows for inbound call distribution and SMS messaging. No contracts, instant account setup, US-based support and training are all included at no additional cost. Our cloud-based power dialer is easy to set up and fully functional in less than 10 minutes. Simply plug in your headset and upload your data to enjoy the highest possible connection rates! We have the best power dialer whether you are a single agent or a call centre with 100 agents. Our cloud based power dialer hosts an integrated CRM, real-time agent monitoring, an industry leading per agent calling ratio, call back scheduling/reminders, text messaging, script pop ups and email templates just to name a few of the standard features. Our power dialer software can be accessed via an internet connection because it is cloud-based.

Say goodbye to the tediousness of manual dialing and the frustration of answering machines. The predictive dialing system employs numerous phone lines nationwide, allowing inside sales or telemarketing agents to connect swiftly with potential clients. With an impressively low cost per outreach, your pre-recorded message can be sent instantly to both businesses and homes with just a click. The interface is customizable to suit your specific industry needs; for instance, IT sales professionals can maintain data on servers and operating systems, while a moving company may track client addresses and locations. You have the flexibility to dial as frequently or infrequently as desired, granting full control to the Inside Sales representative. For B2B sales teams, our Voice Broadcasting feature is worth considering. Simply relax as your message reaches thousands of individuals within minutes, making your outreach more efficient than ever. This innovative approach not only saves time but also maximizes your communication efforts significantly.

BatchDialer is a comprehensive outbound dialer solution that empowers businesses to enhance efficiency and productivity. With its powerful features like multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer enables sales, marketing, and BPO teams to effectively engage their target audience and achieve their goals. Our unique offerings, including phone number reputation monitoring, rapid-fire dialing mode, property details in-view, and included phone numbers, give businesses a competitive edge. By streamlining campaign management, ensuring regulatory compliance, and providing valuable insights and tools, BatchDialer optimizes telecommunications efforts, maximizes productivity, and fosters meaningful connections with customers. BatchDialer offers competitive pricing for teams of all sizes, making it accessible for businesses of any scale. Our user-friendly interface allows for easy implementation and customization, ensuring that BatchDialer can meet the specific needs of each organization. With our cloud-based platform, there is no need to invest in expensive equipment or phone lines, saving time and resources.

iNexus, developed by NexInteractive, is a cutting-edge cloud-based contact center solution. Its quick setup and remarkable scalability make it an ideal choice for both inbound and outbound operations. Among its robust features are shotgun ACD, callback management, multi-tier voice conferencing, host swap transfer, and dynamic scripting, among others. Built using HTML5 and WebRTC technologies, iNexus ensures exceptional audio quality and flexibility for users. This innovative platform is designed to meet the evolving needs of modern communication demands.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

PIMS Dialer, developed by Pimsware, is a versatile and secure cloud-based solution designed for call centers of varying sizes, with a monthly fee of just $125 per agent. This service encompasses unlimited outbound minutes, comprehensive technical support, call recording capabilities, and access to both existing and upcoming features of the dialer. Additionally, it provides an array of tools aimed at enhancing dialing strategies, call management, compliance adherence, and reporting functionalities, making it a robust choice for call center operations. Furthermore, its scalability ensures that businesses can adapt the system as they grow, meeting evolving communication needs.

DialedIn is a sophisticated contact center software solution designed to enhance the efficiency and productivity of contact centers. This all-inclusive solution offers a comprehensive suite of tools that streamline operations for both agents and administrators, firmly positioning it in the CCaSS (Contact Center as a Service) software category. Targeted at companies striving for efficient customer contact and lead management, DialedIn optimizes ROI, transforming businesses into modern, profit-centric operations. Intelligent Call Routing: Efficiently directs calls to the most suitable agent, maximizing customer satisfaction and optimizing agent workload. Proven Dial Strategies: Leverages advanced algorithms to enhance contact rates and reduce downtime. Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around. 100% US-Based Support: Offers comprehensive support, including technical and account management, ensuring maximum utilization of the dialer. CleanCallerID: An innovative feature that monitors and swaps out DIDs tagged as SPAM/SCAM by carriers with fresh DIDs automatically, ensuring uninterrupted customer interaction.

PhoneCall stands out as a robust cloud-based contact center solution, tailored to effortlessly adapt to the demands of telemarketing and lead generation enterprises. This comprehensive software package includes features such as an AI-powered Intelligent Dialer, Real-Time Analytics, three years of call recording storage, Text-To-Speech functionality, Click-to-Talk options, and a convenient 1-Click Compliance tool to optimize business efficiency. Moreover, with its multi-device compatibility, business owners and administrators can stay connected and manage operations seamlessly, even when using devices on iOS or Android platforms. This level of accessibility ensures that users are always in touch with their business activities, promoting a streamlined workflow regardless of location.

We have all the features required to run an enterprise call center or a 5-agent home-based business. Our patent-pending blockchain-based solution includes inbound, outbound and live chat, quality assurance, drag n-drop scripting, advanced reports, and more. Standard features include open APIs and an elastic infrastructure that can scale quickly to meet the most stringent program requirements. All the features you need to run your contact centre at an affordable price.

Nuxiba Technologies has increased companies productivity by more than 50%. We have simplified contact center life and reduced downtime and costs. Nuxiba offers the most comprehensive contact center suite at the lowest price per agent. We have 45% market share because we provide the best technical support and our clients stay with Nuxiba for an average of 12 years. Nuxiba, which is TPCA compliant, offers end-to-end services for your Contact Center in Cloud. Discover why Nuxiba has the industry's only three-month guarantee.

About NobelBiz: In the CCaaS industry for over 20 years, NobelBiz stands out by enhancing productivity in global contact centers. We offer a unique telecom carrier, specifically developed for call center traffic, combined with advanced omnichannel cloud contact center software, all backed by superior customer support. About NobelBiz OMNI+: NobelBiz OMNI+ is the ultimate CCaaS solution, rich with diverse features and integrations, designed to proficiently manage contact center operations. This all-in-one software solution provides extensive channel integrations and CRM compatibility, tailored for effective remote work. It's a comprehensive, easy-to-use software for any omnichannel contact center. About NobelBiz Voice Carrier Network: As a top VoIP provider, NobelBiz Voice Carrier Network is custom-designed for global contact centers. It ensures exceptional voice quality and reliable service through a wide-reaching network. Suited for both inbound and outbound needs, our network includes advanced cloud-based routing, toll-free number provisioning, and a suite of administrative tools, ensuring high-performance contact center communications.

LeadDesk's innovative auto and predictive dialing features allow agents to increase their daily call volume from 40 to an impressive 120. This remarkable boost in call capacity can significantly impact your revenue and overall financial performance. With eight unique dialing options, including both auto and predictive modes, LeadDesk ensures that your outbound sales agents can effectively connect with customers in any scenario. Transitioning from a manual dialing system to LeadDesk can empower your call center team to contact three times more prospects each day. As the decision-maker, you have the opportunity to enhance your campaign's return on investment by utilizing LeadDesk’s intuitive tools for creating, managing, and analyzing sales and marketing campaigns without needing to consult external experts for every new initiative. This level of control allows you to continuously refine your call center strategies based on up-to-the-minute analytics and past performance data, ensuring your campaigns are always optimized for success. Embrace the power of LeadDesk and watch your sales potential soar.

Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

CommPeak: Elevate Your Business Communication Unlock seamless, cost-effective, and secure cloud-based communication with CommPeak. Our advanced solutions optimize operations, enhance engagement, and drive growth. 🚀 Predictive Dialer – Maximize agent talk time with live call connections. 📞 Omnichannel – Voice, SMS, and WhatsApp in one powerful tool. 📊 Real-Time Monitoring – Track performance with intuitive dashboards. 🔒 Enterprise-Grade Security – Protect data with encryption and compliance. 🌎 Global Coverage – Reach 75+ countries with Tier-1 SIP and local DIDs. 🔗 100+ Integrations – Sync seamlessly with your CRM. Optimized Dialing Strategies 📌 Smart Caller ID – Boost answer rates with location-based IDs. 📌 Auto SMS Follow-Ups – Instantly send personalized messages. 📌 AI-Powered Call Ratios – Optimize dialing with machine learning. ✅ Custom Call Center Solutions – Inbound, outbound & blended support. ✅ Superior Quality & 24/7 Support – Direct Tier-1 connections. ✅ Rapid Setup – Deploy in just two days. 📩 TextPeak – Targeted SMS & WhatsApp campaigns with analytics. 🚀 Upgrade today with CommPeak!

Adversus is an outbound calling solution that can help you streamline your call strategies and automate manual processes. It also provides valuable insights that will help you improve your outbound workflows. Adversus was founded in 2015 by our founders after they were frustrated with the lack of flexibility in the solution that they had been using. Our goal was to create an outbound solution that would change how the game works. We offer a solution that allows for flexibility and customization in every aspect of the workflow. Adversus's primary goal is to provide a future-proof solution that never fails. We don't just want to be able to adapt to the market, but rather push the boundaries of what's possible. Businesses in many industries use Adversus to improve their outbound calling efficiency. There are many sizes available.

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

Experience a 20% boost in your sales within just 30 days with Unifyy, a CRM designed to maximize your revenue. This platform offers a comprehensive phone system, SMS, email, and other essential tools all accessible from one browser window. Unifyy serves as a powerful telephony solution, managing both inbound and outbound communications, voicemail, IVRs, and more. Whether you choose to replace your current phone system or use Unifyy alongside it, you will see substantial savings. Additionally, it easily integrates with your existing email services, as well as Mailchimp and Mandrill, enhancing your marketing capabilities. Unifyy intelligently prioritizes leads based on their potential to close, directing them to your sales team’s phones sequentially. Seamlessly connecting with paid advertising platforms such as Google and Facebook, Unifyy provides clear insights into where your profits are coming from. Instead of merely focusing on cost-per-lead, you can now drive your strategies towards maximizing profitability. Moreover, Unifyy automates follow-up actions for each lead based on their previous interactions, ensuring no opportunity is missed. This holistic approach not only streamlines your operations but also empowers your team to achieve exceptional results.

HubDialer functions completely in the cloud, eliminating the need for software downloads or equipment purchases, and it allows users to start without requiring technical expertise. During outreach efforts, you can keep track of your remaining calling minutes and monitor the "burn rate" over time, ensuring efficient use of your budget and volunteer resources. Additionally, HubDialer features a householding option for web-based campaigns, enabling the system to reach multiple individuals within the same household effectively. It also provides the capability to scrub against previously uploaded calling lists, streamlining the management of incoming data across your various calling initiatives. Furthermore, text blocks can be customized to include any desired data variables, such as the recipient’s name, enhancing the personalization of each call. This functionality makes HubDialer an invaluable tool for organizations aiming to optimize their outreach efforts while minimizing logistical challenges.

Capture live conversations using AI and seamlessly integrate notes into your CRM system. Free up 10 hours weekly by streamlining your communication process. Enjoy AI-generated voicemails and personalized messages tailored specifically for each contact. With built-in jitter reduction, you can experience consistently clear VoIP calls without interruptions. Get started in just a few minutes thanks to a low-latency connection that keeps you moving forward while making calls. Record your message once, and let AI customize it for each recipient to ensure every voicemail resonates effectively. Leverage advanced call analytics to gather valuable insights before, during, and after your conversations. Enhance your efficiency with tailored call lists and tagging for follow-up actions. The PowerDialer not only processes call data but also allows you to bypass lengthy transcripts to access crucial insights promptly. Moreover, PowerDialer effortlessly connects with popular business applications through open APIs, native integrations, and modern webhooks, making it a versatile tool for any organization. This transformative technology not only optimizes your workflow but also enhances communication across your team.

VanillaSoft recognizes that optimizing the lead generation calling process significantly boosts sales figures. To address this need, they have developed a comprehensive cloud-based solution that merges features typical of contact center software with essential tools for sales teams to effectively route, manage, and engage with prospects. Agents have the flexibility to utilize either Progressive Dialing or Manual Dialing while benefiting from in-app features such as Call Scripting and Team Chat. At the same time, team leaders are equipped to enhance caller performance through resources like Call Recording, Quality & Queue Management, and automated performance analytics, ensuring a more efficient sales environment. This multifaceted approach fosters collaboration and improves overall team effectiveness in driving sales.