86 Repairs offers restaurants the ability to utilize data-driven insights alongside round-the-clock support, enabling them to effectively manage their facilities, minimize repair and maintenance expenses, and allow their staff to focus less on equipment issues. We compile your data into a comprehensive Customer Profile that encompasses various elements such as Digital Equipment Inventories, lists of preferred vendors, key staff contacts, spending approval thresholds, and additional pertinent details. When equipment malfunctions occur in your kitchen, your team can simply reach out via call, text, or email, and 86 Repairs will handle everything from that point on. Our experts troubleshoot every incident while also verifying warranty statuses, which ultimately saves you both time and money by avoiding unnecessary service calls. If an on-site technician is required for resolution, our team will oversee all communications and scheduling with either our vetted vendor network or your chosen service provider. Furthermore, our Customer Success Managers ensure that work is completed satisfactorily, hold vendors accountable for their performance, and maintain a thorough record of all service history for your convenience. This streamlined process not only enhances operational efficiency but also fosters a stronger partnership between restaurants and service providers.