Best Public Records Management Software in Europe

The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.

Enhance your Case Management efficiency with ArkCase: a FedRAMP-certified platform designed to tailor and automate comprehensive case management processes, ensuring timely responses consistently. Say goodbye to misplaced correspondence, lost documents, missed deadlines, and unnecessary anxiety. ArkCase stands as a versatile Case Management solution compatible with any platform. You can implement ArkCase as a complete on-premise setup, a hybrid model, or a fully cloud-based system. This adaptability allows you to elevate any custom solution to new heights of effectiveness or even completely revamp your technological infrastructure. With ArkCase, agencies can achieve rapid, end-to-end processing due to our queue-based workflow crafted by FOIA practitioners. From the initial Intake to the final Release, ArkCase optimizes and automates numerous tasks to promote enhanced efficiency and teamwork. Features such as bulk redaction, de-duplication, automated audio and video transcription, progressive disclosure, and machine-assisted identification are just a few of the capabilities that set ArkCase apart in the realm of case management. In summary, ArkCase not only simplifies processes but also significantly reduces the workload for teams.

The RecordPoint Data Trust platform helps highly regulated organizations manage data throughout its lifecycle, regardless of system. We work with organizations in highly regulated industries to ensure their data is right where it should be - safeguarded for privacy, security, and governance.

Provide your constituents with the essential services and information they require for success. Explore the next phase of Digital Government with the GovOS Short-Term Rental Solution, a robust software suite supported by industry professionals and augmented assistance. This solution addresses various use cases centered on the community and economic effects of short-term rentals, offering features such as compliance management, registration and permitting processes, tax collection, and a 24/7 complaint hotline. Additionally, Studio equips agencies aiming to digitize forms, eliminate paper usage, and enhance citizens' interactions with local government. Across the United States, governments trust GovOS Studio to transform cumbersome paperwork into efficient online services that expedite processing, boost transparency, reduce errors, and ensure seamless governmental operations. Furthermore, GovOS Cloud Search presents a user-friendly interface reminiscent of Google, making it easier for those unfamiliar with land records to navigate, while also providing an advanced search feature for more detailed inquiries. Overall, this suite of tools represents a significant advancement in modernizing government services for the benefit of communities.

Effectively distributing accurate information to the appropriate individuals within a specified timeframe poses a significant challenge. The Libria software streamlines the traditionally labor-intensive process of handling FOIA requests. It provides an all-encompassing FOIA management solution that oversees every phase of the FOIA lifecycle, including capturing requests, tracking progress, gathering documents, managing correspondence, fulfilling requests, archiving materials, and generating reports. Citizens can conveniently file their FOIA requests online via Libria's user-friendly public web portal. The system enables rapid assembly of both paper and electronic documents using integrated scanning and import features. Sensitive data can be easily obscured in response documents with intuitive redaction tools designed for efficiency. Users can swiftly send out letters and emails utilizing customizable templates and mail merge functions, ensuring a professional presentation. Compiled response documents can be delivered through various means, including email, a secure web portal, or physical copies, making the entire process more accessible and efficient than ever before. Ultimately, Libria enhances transparency and responsiveness in public information access.

GovPilot, a cloud-based government management platform, is innovative. GovPilot allows governments to ditch paper processes and embrace digital automation, increasing productivity and efficiency. GovPilot eliminates fragmentation by integrating all departments and centralizing all data in one platform. It can be customized to meet the needs of any government, department, or employee.

Everlaw simplifies complex legal work for law firms, corporations, state, local, and federal agencies. Collaboration has never been easier. On one secure cloud platform, you can review documents, create case outlines, edit together, and even analyze transcripts. Don't let data consume you. Everlaw's advanced technology, which includes lightning-fast uploads, document review, and rapid searches, is powerful and easy to use. We are committed to our clients' success. We are committed to our clients' success, which is why we offer special features, onboarding and support at no additional cost. Everlaw security is available to all types of organizations and cases. Our security and compliance program includes data privacy, rigorous testing and granular permissions. Secure sharing and communication are all possible for our clients.

The Accela Civic Platform serves as a robust foundation for our suite of Civic Applications and other solutions designed to assist governments in enhancing citizen services and addressing the demands of expanding communities. It encompasses all shared technologies and functionalities within a Software as a Service (SaaS) framework, catering to the diverse requirements of government agencies, ranging from large state organizations to smaller departments. This platform equips agencies with all the essential tools needed to facilitate business operations for citizens, streamline the permit application process, and organize inspections efficiently. Additionally, it offers the adaptability and scalability necessary for ongoing innovation without requiring substantial new technology investments. The platform allows for the automation of both straightforward and intricate processes that involve multiple departments and various process components. Furthermore, our advanced workflow engine intelligently assigns tasks to users, manages service level agreements, directs approvals and procedural steps, and ensures that all operations are executed smoothly and remain on schedule. Ultimately, this comprehensive solution empowers agencies to enhance efficiency while improving the experience for citizens.

Give your agency an edge on compliance laws and regulations. NextRequest powered By CivicPlus allows you to respond quickly to audits, legal inquiries, and examinations with our suite compliance features. Track record requests, communications and document production to prove compliance. NextRequest allows agencies of all sizes to accept, coordinate and fulfill records requests in one place. Our public records software streamlines requests across departments to ensure that no request is left unanswered. Automate your workflow to ensure that requests are followed through from beginning to end. Accept requests via a modern, online portal. Connect the requesters to self-serve information. Automatically route to staff. Dashboards and audit trails help you maintain compliance.

No matter your role—be it a municipal manager, finance expert, revenue officer, HR executive, town clerk, or IT administrator—our goal is to simplify your responsibilities through the software, services, and support necessary for enhancing community service. Effective municipal financial management hinges on the ability to consolidate financial data from various departments, streamline everyday tasks, and derive actionable insights. Revitalize your tax collection procedures with Edmunds Tax Billing Solutions, which allows for comprehensive management, billing, and reporting of your jurisdiction's tax requirements through a single, integrated platform. Ensure that your local government's utility services run smoothly with Edmunds Utility Billing Software, designed for both residential and commercial accounts to manage, bill, and report utilities seamlessly. Our software accommodates both metered and standard billing, offering a suite of tools that integrate to ease operations for you and the residents you serve, ultimately fostering a more efficient public service environment. With these solutions, you will find that managing municipal financial responsibilities becomes not just easier, but also more effective than ever before.

Among the groundbreaking flagship initiatives is the implementation of an electronic records management system across various federal administrations in numerous German-speaking cantons. This system facilitates flexible document usage, allowing for collaboration without requiring specialized administrative knowledge. Users can access processes and documents from personalized workstations or mobile devices, which fosters a high level of acceptance among users. Additionally, the seamless integration of this system into contemporary administrative environments, including office and email applications, enhances overall efficiency and user-friendliness. As a result, these advancements are transforming how public administration operates, paving the way for future technological innovations.

With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.

Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.

The dissemination of information necessitates a collaborative approach among individuals and groups within various agencies and associated third-party organizations. Responses must be prompt, carefully balancing the right to access with the imperative to safeguard sensitive information. Objective OpenGov is designed to assist specialized personnel and teams in effectively navigating these intricate requirements, enabling swift responses to information access requests. By automating workflows, it minimizes administrative time and enhances the volume of requests that can be effectively managed. Additionally, workflows empower process owners to assign, monitor, and manage information access requests in accordance with established timelines. Participants receive comprehensive checklists and guidelines detailing their responsibilities while also being informed about relevant legislative mandates. Setting specific response dates and other critical deadlines for each phase of the process is essential. Furthermore, actionable emails and automated reminders play a crucial role in ensuring timely release of responses to applicants, thereby maintaining compliance and efficiency. This streamlined process ultimately fosters transparency and accountability in information sharing.

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

Revolutionize your recording office's efficiency and productivity with Tyler’s Eagle™ software, a fully integrated solution designed specifically for managing land and official records. With this comprehensive system, you can tackle your jurisdiction’s most intricate recording challenges using a single, cohesive platform. Eagle serves as a robust foundation for creating streamlined records management processes. Its adaptable nature allows for customization, ensuring it aligns perfectly with both your requirements and those of your constituents. Enhance the services you provide by incorporating additional features that promote effective and efficient records management. You can oversee the recording, filing, imaging, indexing, and retrieval of property documents while seamlessly integrating financial operations, cashiering, and workflow. Increase transparency and save valuable time by enabling citizens to access public records easily, whether through online portals or kiosks located in your office. This innovative approach not only simplifies the management of records but also fosters a more informed community.

The GovQA Exchange Platform serves as a centralized and secure workflow management tool specifically designed for government entities to efficiently handle information in response to urgent requests. Rather than replacing your current systems, GovQA integrates seamlessly to streamline the collection and management of information related to specific triggers in your processes. Additionally, GovQA not only tracks the legislation pertinent to your area but also offers proactive solutions that adapt to ongoing changes. Our platform is regularly enhanced with new features and improvements to meet the evolving demands of our users. As a dedicated organization focused solely on government needs, we possess extensive knowledge of best practices utilized across a diverse range of state and local governments throughout the nation. Every day, we leverage our substantial industry experience to provide value to you. Over time, our comprehensive platform has evolved as customers who utilize GovQA tools recognized the potential for assistance in various other areas. With each expansion of our offerings, we have recruited the necessary staff to adequately support these new initiatives and ensure continued success. Ultimately, our commitment to enhancing government services remains unwavering.

Uncover the reliable public records and case management solution designed to provide secure, scalable, and efficient services. We present a turnkey option for small to mid-sized public agencies that is trustworthy, contemporary, and economically viable. There's no requirement to acquire numerous user licenses or additional servers, making setup straightforward. Our dependable and user-friendly software solutions enhance workflow efficiency and ensure compliance for record requests and case management needs. cloudPWR is honored to collaborate with Accela, a prominent national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now accessible throughout the nation via Accela. Furthermore, our platform features an intuitive "drag and drop" interface that users can easily configure for various business processes, effectively streamlining and automating repetitive tasks. This not only saves valuable time but also minimizes data-entry errors and boosts overall productivity, empowering agencies to focus on their core missions. By integrating these advanced tools, public agencies can enhance their operational efficiency like never before.

JustFOIA provides an intuitive platform for managing records requests, overseeing each phase from submission to fulfillment. Let's explore the features that make processing requests on JustFOIA straightforward. The software offers customizable web-based forms tailored to fit the specific requirements of your organization, allowing for an unlimited number of forms designed for various request types. Users can establish new request workflows that enable the assignment of both custom and standard tasks to specific individuals or departments. In-app collaboration facilitates the completion of tasks, obtaining necessary approvals, processing and redacting the requested information, and securely delivering it to the requester in a seamless manner. With these workflows, your capacity to streamline the process is only limited by your creativity. Throughout the request processing, communication among all involved departments is effortless, ensuring that each necessary step is accounted for. Additionally, your organization has the opportunity to recover costs associated with the time and materials expended on each request, further enhancing the efficiency of the system. This comprehensive approach not only improves workflow but also fosters transparency and accountability within your records management process.

A single solution for all your legal and compliance requirements. Begin and complete e-discovery within one secure cloud-based platform. Managing data across various systems can quickly become chaotic. RelativityOne simplifies your e-discovery workflow, guiding you seamlessly from collection to production. Transition from data collection to production entirely within RelativityOne, thereby minimizing costs and mitigating risks in the process. Leverage advanced AI functionalities to quickly obtain valuable insights. Experience unmatched security, scalability, performance, and innovation offered by this leading solution in the market. The collection feature serves as an efficient and secure tool for fast and defensible data gathering from prominent enterprise platforms like Microsoft Outlook, OneDrive, and Slack. Additionally, prepare native files for review at unprecedented speeds using a processing engine designed to adapt to project demands. This comprehensive approach ensures that your legal processes are not only efficient but also reliable.

Comprehensive end-to–end eDiscovery software. Exterro's software platform allows you to manage and optimize all of your e-discovery activities from preservation to production. Exterro unifies all aspects of e-discovery, making it easier to get to the bottom of cases faster and at a fraction the cost. Exterro Software Platform, a single, integrated solution that unifies all Exterro's E-Discovery products and Information Governance products, is the Exterro Software Platform. You can quickly collect data from many data sources and learn more about your case with over 30 data integrations. You can save time and money by only collecting relevant data. This will reduce the total data set. Exterro's Privacy Solutions enable your team to quickly organize processes for complying with the critical requirements of the European Union’s General Data Protection Regulation, California Consumer Privacy Act (CCPA), and other privacy regulations.

Information and records are stored in many locations throughout the enterprise, making it difficult for compliance to manage these content. Gimmal Records saves you money and time by streaming your records to a data pool. You can transform your existing infrastructure into a comprehensive record management system without having to move content. You can ensure that records are managed according the appropriate retention schedules, and disposed off in a compliant way. With a central dashboard, you can view and control information in any repository. Gimmal Records works independently of repositories, and relies on connectors to manage information. You can set up triggers and rules to ensure that information follows the correct lifecycle. No matter where information lives, ensure that policies are followed.

Utilize the world's largest database of journalists and influencers to enhance the effectiveness of your communications. Gain insights into key figures, discover the best ways to connect with them, and seamlessly distribute content while tracking outcomes, assessing social media influence, and evaluating overall effectiveness—all from a single platform. Access the PR sector's most robust media directory, which provides direct connections to over one million journalists and influencers spanning nearly 200 nations, enabling you to engage with the most relevant individuals for your story, topic, or organization. Leverage advanced listening and evaluation tools to gauge how your narratives resonate with journalists and influencers. Additionally, effective monitoring keeps you informed about the latest news and coverage across various channels, including broadcast, print, online, and social media, ensuring you stay ahead in the ever-evolving landscape of public relations. By integrating these resources, you can significantly enhance your communication strategies and outreach efforts.