Best QoE/QoS Monitoring Software in South America

Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.

Enigma NMS is a market leader in the Enterprise Network Management and Monitoring sectors. It offers a wide range of unique features, industry best practices and enterprise design. It also has extensive scalability, automation, stability, and extensive scalability. Our customers can monitor, report, alert, and monitor everything across their entire enterprise, IoT and OT infrastructures, regardless their complexity or size. Enigma gives network professionals greater visibility and full environmental awareness. This allows them to be more proactive in fault detection, detection, analysis and reporting, and can make better decisions. Enigma features include: All Performance Metrics (60 second polling, for upto 5 years with no averaging), NetFlow and Config Management, QoS. SNMP Traps. Environmental Monitoring – ANY OID, Applications. Routers. Switches. Servers. Firewalls. WAN Optimisers. WLC, UPS. VLANs. SNMPv3. Telco.

CySight’s revolutionary Actionable Intelligence, trusted by Fortune 500 globally, enables organizations with the most cost-effective and secure way to tackle the increasing density, complexity, and expanse of modern physical and cloud networking. Deploying cyber network intelligence, CySight empowers network and security teams to substantially accelerate incident response by eliminating blindspots, analyzing network telemetry to discover anomalies, uncover cyber-threats, and quantifying asset usage and performance. CySight’s Dropless Collection method enables unsurpassed visibility of network Big-Data which is retained in the smallest footprint, accelerating machine learning, artificial intelligence and automation to fully utilize all metadata no matter the amount, size, or type.

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

appNeura’s offerings deliver real-time actionable insights regarding the quality of service for applications to businesses. This functionality enables Developers, IT/Ops Managers, and Product Owners to swiftly implement corrective measures aimed at enhancing application performance and scalability. In its report on Innovation Insight for Digital Experience Monitoring, Gartner highlighted the importance of investing in ‘DEM’ to avoid becoming obsolete, as IT leaders who neglect this area may find their skills and tools inadequate in the face of increasing operational complexity and the heightened need for proactive, personalized, and adaptive services. Furthermore, gaining improved visibility into both overburdened and underutilized staff promotes greater accountability and transparency among employees, while also allowing for the effective management of remote workers without compromising any private information. As enterprises navigate these challenges, adopting such insights becomes crucial for maintaining a competitive edge.

Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT). Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers. Witbe is a publicly-traded company on Euronext Growth.

AppQoS is a breakthrough in Application Performance Management (APM). It empowers enterprises, ISPs and MSPs to manage application performance across local, remote, and distributed networks. AppQoS provides full stream reassembly, application-level visibility and no network infrastructure overhead. AppQoS provides real-time, passive network analysis for every transaction. It is a compelling solution for distributed networks environments. It provides invaluable information about application performance and health over local and remote networks. AppQoS's unparalleled deployment and operational flexibility allows enterprises, ISPs, MSPs, and Cloud Providers to deliver application performance SLAs across all relevant networked infrastructure.

VQmon is an embedded library for real-time media streams like VoIP, IP Videoconferencing, and Video Streaming. VQmon provides real-time analysis of IP-based media streams, providing detailed analytics and QoE scores. Library APIs and standardized payloads for RFC 635 (SIP PUBLISH), and RFC 3611 are both available to get metrics. VQmon has been integrated into over 500 million IP phones, media gateways and test tools. VQmon is highly efficient, scalable, and uses a fraction of a microprocessor to monitor a single voice stream or video stream. It also processes large volumes of streams in multicore servers at more than 2 million packets per core. VQmon can be used on a variety of operating systems and processor platforms.

VoIP monitoring software that provides deep insight into WAN performance and critical call QoS metrics. SolarWinds®, VoIP & Network Quality Manager can help you monitor VoIP performance by analysing Call Detail Records generated from Cisco CallManager and Avaya Communication Manager. This will enable you to identify and eliminate distortions, latency and noise. VNQM allows you to easily analyze call detail files (CDRs) from Cisco and Avaya Communication Managers, and identify metrics such as latency and network jitter. You can also avoid packet delays in VoIP calls. SolarWinds VNQM offers a variety of powerful capabilities, including monitoring VoIP call quality of services (QoS), packet loss and latency, as well as monitoring site-tosite WAN performance with Cisco IP SLA technology. You can also correlate call issues with WAN performance to assist in troubleshooting.

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

ORION-OTT delivers a robust and scalable solution for validating ABR videos, focusing on both Quality of Service (QoS) and Quality of Experience (QoE). Additionally, it facilitates passive tracking of the performance of origin servers and end-user devices to pinpoint recurring problems and their underlying causes. The user-friendly interface of ORION-OTT effectively displays monitoring outcomes for various assets. Users have the capability to delve into monitoring sessions to uncover significant issues, their specific locations, and frequency within an asset, while also accessing contextual details for troubleshooting. With its web-based design, ORION-OTT enables users to conduct remote monitoring from any device with a browser, providing a comprehensive suite of monitoring and reporting tools that are readily accessible. This flexibility ensures that users can stay informed and proactive in managing video performance across different platforms.

Telestream iQ stands as a preeminent force in the realm of video quality monitoring, having emerged from the acquisition of IneoQuest in 2017 and Tektronix Sentry in 2019, both of which held the top two positions in the market. The company aids service providers in managing the intricate process of migrating from SDI to IP, shifting from conventional linear television to OTT streaming, and adopting cloud technologies for diverse video delivery services. With its offerings, Telestream iQ enhances visibility, provides diagnostic and troubleshooting tools, and ensures compliance with service level agreements (SLA), all of which contribute to decreased operational costs, improved efficiency, and increased revenue for video service providers. It features automated surveillance across each phase of the video delivery chain, providing a comprehensive end-to-end overview, alongside in-depth analytics that help pinpoint video quality problems and their underlying causes. This robust suite of tools empowers operators to optimize their workflows and maintain high standards in video delivery.

Vision is easy to implement and use, featuring a streamlined architecture that minimizes expenses while delivering action-oriented, instantaneous root cause analysis. Its software-based probes possess unlimited scalability across the network, presenting broadcasters, network operators, and content distributors with a cost-effective solution for achieving direct analytical insights at the critical last mile. By elevating content distribution reliability, Vision allows for the monitoring of more points than ever before in real-time, ensuring an unparalleled level of fault tolerance and redundancy through hot-swap backups, load balancing, and clustering. Built for continuous operation, Vision facilitates comprehensive root cause analysis, capturing video of each incident 24/7 and maintaining a time-correlated trend history. When implemented across the entire network, Vision reveals an accurate perspective on channel delivery all the way to the last mile, empowering users to make informed decisions and enhance overall performance. This innovative approach not only strengthens operational efficiency but also significantly improves service quality for end-users.

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

The StreamProbe solution offers a comprehensive view of service availability and video quality across all critical stages of media processing and delivery through continuous 24/7 monitoring. It is particularly beneficial for various media entities, including TV service providers, network operators, and platforms handling linear broadcast, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all of which aim to enhance the end-user experience while minimizing operational expenses. By utilizing 24/7 real-time monitoring and alerting, it enables operators to identify problems before they impact customers, thereby increasing system uptime. Additionally, it supports contribution, encoding, packaging, transport, and linear VOD services, facilitating the rapid training of operational teams. The architecture is versatile, accommodating centralized or distributed setups across bare metal, virtualized environments, or cloud services like AWS. With its high-density and scalable capabilities, hundreds of services can be monitored simultaneously within a single appliance, whether in an all-in-one or distributed configuration, while providing a unified monitoring interface. This comprehensive approach ensures that service providers can maintain optimal performance and reliability in an ever-evolving media landscape.

An extensive array of network testing solutions is available, encompassing VoIP and Bandwidth Quality assessments along with global edge-to-edge implementations. Testing VoIP and Video Quality is crucial for preserving the user experience in applications like voice communication and video conferencing. Traditional "speed" tests lack value if the testing protocol is not fully understood. Addressing bandwidth quality is vital in resolving issues related to user experience. Automated testing enables a smooth and secure collection of essential network performance metrics across both single and multi-edge networks. The user experience is paramount, regardless of the application in question. It is important to set up detailed tests to verify whether a network meets its intended purpose. Assessing if a connection's capacity is sufficient for its expected load is crucial, as even high-capacity connections may face over-subscription, leading to potential pitfalls in performance. Ultimately, ensuring the reliability and effectiveness of network services is fundamental to optimizing user satisfaction.

LibreQoS is a system focused on enhancing Quality of Experience (QoE) and implementing Smart Queue Management (SQM) for various networks, particularly catering to the needs of Internet Service Providers. This innovative approach aims to optimize network performance and improve user satisfaction.

Cradlepoint is a global leader for cloud-delivered 4G/5G wireless network edge solutions. Cradlepoint's NetCloud™, platform and cellular routers provide a pervasive, secure and software-defined Wireless WAN edge that connects people, places, things, and everything - anywhere. Cradlepoint is trusted by more than 25,000 government agencies and businesses around the globe, including many Global 2000 agencies and top public sector agencies. Cradlepoint helps keep mission-critical sites, points, commerce, field forces and vehicles connected. Cradlepoint was established in 2006 and acquired by Ericsson at the end of 2020. It is now a separate subsidiary within Ericsson’s Business Area Technologies and New Businesses. Cradlepoint has its headquarters in Boise (Idaho), and has development centers in Silicon Valley, India, and international offices in the UK, and Australia.

Skylight offers robust monitoring solutions for network performance and user experience across any application, cloud, and network configuration. As a virtualized platform for performance assurance, Skylight provides comprehensive visibility into network, application, and service performance, extending from the user's edge all the way to the core network and cloud environments. By proactively managing performance, Skylight ensures that both networks and cloud-based applications adhere to increasingly stringent performance standards, optimize overall network capacity, and satisfy the high-quality expectations of customers regarding their experience. Utilizing advanced analytics and machine learning, Skylight effectively harnesses high-quality performance data to identify, predict, and mitigate issues that could impact customers. With Skylight sensors, users can collect detailed and accurate data related to networks, applications, and services. These sensors are available in both software and hardware formats, enabling their deployment at any point within the network, from remote sites to the cloud and every location in between. This flexibility in placement ensures that organizations can optimize their monitoring processes to suit their specific needs and environments.

Ascentac Hawkeye Distributed is an advanced Quality of Service (QoS) monitoring system designed to oversee numerous channels simultaneously for multimedia video streaming. It offers integration capabilities with services such as SMS, email notifications, alarm systems, and simple network management protocol (SNMP). This functionality enables users to remotely monitor video service conditions, enhancing management efficiency significantly. The system's real-time monitoring interface is customizable, allowing adjustments based on various parameters including VLAN ID, MPLS Label, ToS, and IP address, which facilitates rapid identification and resolution of issues. Users benefit from comprehensive real-time analysis data, which encompasses program clock reference (PCR) jitter, packet loss, throughput, and other related metrics in accordance with TR 101 290. Furthermore, it is capable of generating a range of detailed statistical reports that can be conveniently saved in PDF format. This comprehensive suite of features ensures that users have the tools necessary to maintain optimal performance in their multimedia streaming services.

In the ever-evolving landscape of modern networks, organizations are consistently integrating new business services while their network infrastructure is subject to regular updates and enhancements. The ability of existing network devices to accommodate these new services is often uncertain and can lead to unforeseen complications. To mitigate such risks, it is essential for businesses to evaluate their networks, analyze performance metrics, and forecast the quality of experience (QoE) for the newly launched services. For quality assurance engineers and IT departments, having rapid and effective methods to validate and measure performance is vital prior to the deployment of products or services. IxChariot serves as an invaluable tool that quickly evaluates and resolves issues in networks and applications both pre- and post-deployment. This robust assessment solution utilizes software agents known as Performance Endpoints to replicate application traffic, capturing critical performance data to be managed conveniently from a central console. By employing such tools, organizations can significantly enhance their service reliability and user satisfaction.