Best Remote Visual Inspection Software for Enterprise

SafetyCulture is a mobile-first operations platform that gives you the knowledge, tools, and processes you need to work safely, meet higher standards, and improve every day, offering a better way to work. What started as a digital checklist app has evolved into a platform for conducting inspections, raising and resolving issues, managing assets, and training teams on the go.

Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

Over 50 organizations conduct 1.8 million video calls with customers each month, utilizing a comprehensive enterprise-grade platform for video banking and KYC procedures. Thirteen banks leverage our video contact center specifically for customer onboarding and Video KYC processes, while 24 lenders rely on our system for credit verification needs. Additionally, three businesses use our services to conduct motor accident claim inspections via video, and another three life insurance companies utilize our platform for policy servicing tasks. Furthermore, three organizations engage our system for employee verification purposes, making it the most extensive Video Banking solution available. Each month, we facilitate the onboarding of 1.5 million customers through Video KYC, offering features such as text chat, video recording, screen sharing, file sharing, photo capture, document tagging, location sharing, face matching, a data-sharing API, audit trails, customizable workflows, and conversation continuity. Our platform also includes a personalized page for initiating customer journeys, with authentication options through any API or mobile OTP, and the capability to retrieve customer details from external systems via API. Users can easily add selections such as product type, request categories, and preferred languages to enhance their experience.

Kiber3 provides a solution that delivers "Instant Expertise Everywhere," enabling teams to tackle ambitious projects even in demanding environments. This innovative head-mounted display is paired with specialized software to facilitate remote collaboration, enabling users to consult and share real-time information while engaging with multiple participants using Augmented Reality technology. With Kiber3, remote workers can swiftly diagnose, inspect, operate, and manage various assets effectively. The Kiber3 Kit features a robust head-mounted device equipped with a distinct binocular visor, optimized for the actual needs of field and remote collaboration, ensuring tasks are completed efficiently. The seamless interaction between individuals through this advanced technology promotes a safe and effective working environment, making remote collaboration not just possible but highly productive. Ultimately, Kiber3 reshapes the way teams connect and work together, making expertise accessible no matter where it is needed.

No matter if you're conducting inspections in a bustling city or a remote area with limited connectivity, our award-winning software guarantees that you will always have the necessary tools to accomplish your tasks effectively. You can conduct virtual inspections on any device, seamlessly integrate it with any land management system, and utilize it even in places lacking connectivity. Featuring a user-friendly and straightforward interface, it enables easy communication with contractors who are on-site. You can generate comprehensive reports that include photos and videos. Whether you choose to integrate it with your land management system or not, we ensure compatibility with all leading land management, construction management, and scheduling applications, allowing it to blend effortlessly into your current workflow. Additionally, we take care of the integration process for you at no extra cost, making it hassle-free. Beyond just building inspections, our software is employed by private sector clients across various industries for conducting virtual inspections. This versatility makes it a valuable asset for any organization looking to improve their inspection processes.

Scopito is an advanced predictive maintenance software that focuses on the analysis of geospatial inspection data for various assets such as power lines, wind turbines, buildings, and solar panels. This innovative platform digitizes these assets to extract valuable insights, identify faults, evaluate risks, uncover trends, and facilitate predictive maintenance by leveraging historical data analysis. Its primary objective is to integrate intelligent automation into inspection workflows, thus enhancing operational efficiency and minimizing service disruptions for clients within the energy sector and other industrial domains. The software also features robust data visualization and management capabilities, offering secure data storage, intelligent filtering, and seamless sharing, as well as integration with essential systems. By providing organized sorting, advanced filtering, and reliable storage solutions, Scopito empowers users to manage and securely share extensive data collections. This functionality fosters collaboration among international teams, ensuring that data is transmitted safely for review among colleagues, all while remaining within the confines of the platform. Ultimately, Scopito serves as a comprehensive tool for optimizing asset management and enhancing inspection processes across various industries.

OnRemote AI Assistant is a multifunctional application crafted to enhance the documentation workflow for professionals in diverse fields. It empowers users to capture their tasks through both video and audio, subsequently creating detailed reports that replace conventional paperwork and minimize potential miscommunication. Among its notable features are the ability to include audio and video annotations, which allow users to emphasize vital points, as well as support for multiple languages, including Swiss German, ensuring that reports are generated in the preferred language. The reporting procedure is user-friendly, beginning with the recording of observations, followed by a review and edits of the automatically generated report, and culminating in the sharing of the document in formats such as PDF, Word, or Excel. Additionally, OnRemote caters to businesses in need of personalization by offering customized visual reports that adhere to corporate branding and can be effortlessly integrated into current IT systems, such as content management and customer relationship management platforms. This adaptability not only fosters efficiency but also enhances collaboration within teams, making OnRemote an invaluable asset in any professional setting.

Tailored specifically for the residential and lettings sector, our inspection app allows you to effortlessly generate limitless property reports that detail the condition, photographs, and any issues directly from your mobile device or tablet. With our award-winning inspection software, you can create professional inventories, manage check-ins and check-outs, conduct interim inspections, perform building assessments, and carry out risk evaluations, among other functionalities. InventoryBase serves as your customized platform designed for efficient property management and reporting. It provides a comprehensive in-house software solution that enables you to produce detailed reports. You can assign tasks to your property managers for new tenant move-ins, midterm evaluations, audits, and assessments of properties under your management. In addition, you have the flexibility to incorporate your contractors into your team for report assignments or utilize Workstreams to connect with a network of local, vetted suppliers who are already familiar with InventoryBase and ready to compete for your projects. This ensures that you have access to a robust support system for all your property management needs.

Helping property managers work smarter every day. At Property Inspect, we revolutionize and centralize property management operations with comprehensive inspections. Our platform ensures the safety of your properties, assets, and tenants, making property management seamless and efficient. Our mission is to empower the real estate market with tools that streamline property operations, improving the lives of property managers and their tenants alike. We envision every building we live and work in being compliant, transparent, and safe. Since our founding in 2015, Property Inspect has been committed to transforming the global property management landscape. Our platform not only focuses on compliance but also excels in streamlining inspections, conducting thorough risk assessments, and much more. With Property Inspect, property management becomes proactive, efficient, and worry-free, allowing you to focus on what truly matters. Property Inspect – Your partner in real estate operations.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.

Enhance the value of your Point Cloud, BIM models, and various 3D datasets by centralizing your projects within a user-friendly digital platform. JPIV serves as a central hub for managing, visualizing, sharing, analyzing, and extracting insights from your 3D datasets, which include point clouds, 3D meshes, BIM models, and 360 images, alongside project and asset details. Its cloud-based functionalities empower teams to swiftly transform extensive 3D datasets into practical insights while fostering better collaboration among team members. You can visualize, manage, and share your project seamlessly with stakeholders all within a single platform. The collaborative tools, such as the annotation feature, enhance communication among involved parties, ensuring clarity and efficiency. Visual inspections can be conducted from anywhere at any time, provided you have internet access and a web browser. Additionally, the ability to overlay and visualize new components alongside BIM models, Point Cloud, and 360 images facilitates a comprehensive understanding of project developments. By consolidating all pertinent project information and 3D data in one location, JPIV establishes a reliable single source of truth, which is crucial for informed decision-making and effective project management. Ultimately, this integrated approach not only streamlines workflows but also significantly boosts productivity across teams.

The Revcord IQ3 enterprise solution serves as a multimedia logging platform that functions independently as a reporting system while seamlessly integrating with your current Enterprise Resource Planning (ERP) system. As a highly customizable tool for end-users, IQ3 compiles and organizes various workflow processes into a single report, incorporating elements such as checklists, images, videos, and other relevant documents. The platform enables users to conduct locally recorded video inspections, investigations, and interviews through a mobile application available for both Android and iOS devices. Additionally, IQ3 has the capability to virtualize the Inspector, allowing for remote video inspections or RVIs, which securely captures video using the end-user's mobile device without the need for an additional mobile application to be installed. Recently, the introduction of Augmented Reality (AR) measurement tools has expanded IQ3's functionality, providing customers with innovative ways to enhance their operational processes. This evolution in technology not only streamlines workflows but also adds a layer of interactivity that can significantly improve the quality of inspections and reporting.

Avatour is a cutting-edge platform for 360° video communication that allows teams to collaborate seamlessly, whether on-site or virtually. By utilizing 360° video, it provides a much more immersive and detailed perspective of a location compared to standard video conferencing solutions. Participants joining Avatour meetings from remote locations can explore the panoramic view, gaining a clearer understanding of the environment. The platform also supports the live streaming of 360° video directly into meetings, which enhances real-time collaboration between remote and on-site team members. In addition to live streaming, Avatour simplifies the process of sharing pre-recorded 360° content with remote teams and stakeholders, making it unnecessary to rely solely on live video feeds. Users have the flexibility to access these pre-recorded videos and other resources whenever it suits them, all within the main console. This functionality is particularly beneficial for conducting live remote inspections, as it allows inspectors to navigate the 360° space freely while engaging with on-site personnel in real-time, ultimately improving collaboration and communication. With Avatour, teams can leverage the power of immersive video to enhance their collaborative efforts and decision-making processes.

Experience the transformative capabilities of AI-enabled property management today. Enable your tenants to carry out AI-assisted and validated property inspections, conveniently accessible via any mobile device. Our comprehensive reports identify issues such as cracks, stains, missing items, and necessary maintenance, which contributes to quicker turnover times and minimizes conflicts. Manage move-ins, move-outs, AI inspections, and automated reports all in one intuitive dashboard, enhancing your portfolio management for optimal efficiency. At Paraspot, we offer customized AI solutions tailored to the distinct requirements of property managers in various industries. Our platform facilitates smooth property inspections, significantly boosting both efficiency and precision. With impressive completion rates and in-depth usage analytics, we assist you in refining your operations and achieving outstanding outcomes. Tenants appreciate Paraspot for its straightforward, transparent inspection process and expedited security deposit returns, leading to higher satisfaction rates. Moreover, our commitment to innovation ensures that property management can evolve alongside technology, adapting to the ever-changing market landscape.

ESET's Endpoint Detection and Response tool provides continuous and thorough oversight of real-time endpoint activities, allowing for detailed investigation of suspicious actions and rapid reaction to security incidents. When utilized alongside the ESET Endpoint Protection Platform, ESET Enterprise Inspector offers a comprehensive solution for prevention, detection, and remediation of threats. This tool includes an API that facilitates the access and exportation of threat detections and their resolutions, ensuring seamless integration with various systems such as SIEM, SOAR, and ticketing platforms. Additionally, ESET Enterprise Inspector boasts remote PowerShell capabilities, enabling security professionals to examine and configure their organization's computers from afar, thus ensuring an effective response without disrupting user operations. Users can also utilize data filters to categorize information based on criteria like file popularity, reputation, digital signature, behavior, or contextual details, enhancing the overall efficiency of threat management. This multifaceted approach provides organizations with a robust framework for maintaining their cybersecurity posture.

Effortlessly remove paperwork from your factory environment and equip your employees with immediate digital support that includes communication, assistance in their tasks, and training resources. Plutomen stands as a vital partner for your frontline workforce, offering streamlined visual solutions for issue resolution, digitized operational procedures, and effective training programs that help save both time and money. Our platform enables real-time connections between experts and frontline personnel, enhancing field visibility through the use of smart glasses. By bridging the gap between specialists and technicians, our solution accelerates the resolution of visual challenges. Transition away from traditional paper methods and transform your frontline operations with detailed step-by-step work instructions and standard operating procedures (SOPs). Empower your frontline staff to take charge of their learning with training materials enriched by 3D models, comprehensive instructions, audio clips, videos, and downloadable PDF resources, ensuring they are prepared for any task. This modern approach not only enhances productivity but also fosters a culture of continuous improvement and innovation within your organization.

Trusted for essential applications without the need for coding, Matroid's software detects visual defects using any camera across various spectra. This advanced computer vision technology ensures dependable safety-critical inspections while maintaining digital traceability. Furthermore, Matroid automatically confirms that human operators adhere to established standard operating procedures. The system is designed to continually observe and validate manual operations, recording timestamps, cycle counts, and cycle durations for analysis. Users can benefit from customizable real-time alerts, video analytics, playback options, and much more to enhance decision-making. By harnessing actionable insights, organizations can drive ongoing improvement initiatives. The innovative technology implemented by Matroid not only identifies unsafe conditions but also provides instant notifications and allows for the reporting of safety incidents through video playback. In addition, Matroid consistently tracks and verifies tasks performed at gates, delivering real-time operational insights that empower ground operations to refine their processes continuously. This comprehensive monitoring capability significantly enhances overall safety and efficiency in various operational environments.

Kitov.ai provides a cutting-edge software platform for visual inspection that leverages artificial intelligence to streamline the planning of inspections based on CAD for industries involved in the production of intricate components and products. This innovative platform combines classic machine vision with advanced deep learning techniques, along with both 2D and 3D imaging systems, to identify cosmetic flaws such as scratches and dents, in addition to mechanical problems like faulty screws and misaligned pins. Its flexible architecture ensures easy integration with current manufacturing workflows while accommodating a wide range of detectors and hardware, including sophisticated 3D measurement instruments. The CAD2SCAN functionality of the software allows for the swift generation of inspection plans directly from CAD drawings, enhancing both precision and production efficiency by reducing unnecessary robot movements and minimizing the total number of images needed for thorough inspections. Furthermore, Kitov.ai's AI Trainer empowers operators who may not have specialized training to efficiently collect and label information on defects, promoting a more inclusive approach to quality assurance in manufacturing. This comprehensive solution ultimately supports improved product quality and operational productivity across various manufacturing sectors.

ScoutWorks stands as an innovative service platform designed to allow users to effortlessly access, manage, and monitor a diverse range of solutions, from field inspections to AI-enhanced claims processing. This versatile platform boasts more than 30 distinct service types, including field inspections and appraisals for various sectors such as automotive, heavy machinery, specialty services, and real estate. In addition, it offers features like photo inspections through applications like Scout and Scout Snap, as well as virtual inspections and appraisals, underwriter assessments, and on-demand desk adjusters for various tasks, including desk evaluations, subrogation assessments, and claim analysis. By combining cutting-edge technology with a nationwide network of professionals, ScoutWorks delivers its comprehensive services throughout all 50 states and Canada. With a rich history of over two decades in operations, the platform prioritizes transparency, accountability, and consistency in both claim management and its outsourcing solutions, ensuring a reliable experience for all users. Ultimately, ScoutWorks stands out as a multifaceted tool for organizations seeking to streamline their operational processes in a rapidly changing environment.

IrisCX serves as an advanced video platform tailored for enterprise-level home product and service companies, revolutionizing customer engagement throughout the stages of product selection, setup, and support. By facilitating effortless video interactions without the need for apps, IrisCX empowers customers to easily connect with experts at the click of a button, which enhances the real-time support experience. The platform's AI-enhanced functionalities, including VisualBot and VisualGuide, improve the customer journey by enabling users to articulate their issues both visually and verbally, thus generating precise defect summaries without lengthy typing. Additionally, IrisCX streamlines communication by automatically forwarding these summaries to service teams through integrations with platforms like Zapier and webhooks, ensuring prompt and well-organized responses. For home builders, IrisCX significantly enriches customer relationships by offering virtual walkthroughs throughout the construction process and optimizing post-possession warranty services, which minimizes the necessity for in-person visits and boosts first-call resolution rates. Overall, IrisCX not only enhances efficiency but also fosters stronger connections between companies and their customers.