Best Social CRM Software in Canada

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

Built on monday.com's flexible low-code/no-code framework, WORK OS, monday sales CRM is a fully customizable CRM that empowers business owners and sales teams to manage every aspect of their sales cycle and customer data in one centralized place They can capture leads from any source, easily manage their contacts’ information, and track every deal's status so that no opportunities slip through the cracks. Create customizable dashboards to confidently analyze your data and get a clear overview of your sales activities and performance to optimize your sales processes or adjust your strategy, without the need for an IT expertise. monday sales CRM eliminates hours of repetitive work by automating manual processes using no-code and seamlessly integrates with the tools sales teams already use. Beyond this, nurture all your client relationships by managing post-sale activities such as onboarding and their projects. Send out personalized invoices and quotes with ease. Unlike traditional CRMs, monday sales CRM is extremely user-friendly, providing your sales team with a CRM they'd actually want to use.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Act! is the leading provider of all-in-one CRM and Marketing Automation solutions that empower small and midsize businesses to market better, sell more, and create customers for life. Act! Premium accommodates all the unique ways you work, not the other way around, and adapts to any business or industry. Act! Premium is available both on-premises (Act! Premium Desktop) and in the cloud (Act! Premium Cloud). Or, you can leverage a hybrid deployment for maximum flexibility! Plus, you’ll never grow out of Act!, because we offer a portfolio of CRM and marketing automation solutions that can fit your needs at any stage.

Close is the top CRM for small businesses and startups looking to win more deals in less time. Your team can communicate with prospects or customers in one place using built-in SMS, email, and calling. It's an all-in-one platform that you can use as a standalone tool without the need for any additional sales email tools or calling products. Close is cloud-based and affordable. It's also easy to use and has straight-forward pricing. This makes it a great fit for small and medium-sized businesses. Plans start at $49//month. Close was designed to make salespeople as efficient as possible. With just one click, you can make and receive calls. All calls are automatically logged (no need to enter any data manually!). The phone rings and leads activity information is displayed immediately. This means that you always have the data you need! Support is available via email, phone, FAQ documentation online, and a self service knowledge base.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

IXACT Contact is a real estate CRM that makes it easy to manage your contacts, keep in touch with communications, active business, and online presence. All this in one, simple-to-use software. IXACT Contact's unique marketing automation and content will help you become the real-estate professional that your clients remember and prospects want to work with. IXACT Contact agents see an average increase of 55% in their GCI.

RebelMouse, a SaaS CMS CMS that is always up-to-date, helps publishers and marketers increase organic traffic by breaking away from the traditional approach to legacy web technology. Editors, writers, and designers all need to rank their content across social media platforms and channels. Businesses need traffic, and content creators need an easy experience. SquareSpace and WordPress offer simplicity, while RebelMouse offers both. RebelMouse has better performance and more traffic. With RebelMouse, Drupal and WordPress developers with experience can create high-performing sites that require less effort to set up and manage. RebelMouse is an enterprise-ready SaaS platform that is powerful enough for media companies, but easy enough for marketing teams who just want to generate more traffic. We are also a majority-female diverse, inclusive organization. For more information on how we are different from other tech companies, please watch the YouTube video!

Sugar Sell stands out as a distinctive Customer Relationship Management solution, offering a wide array of features such as sales-force automation, marketing campaigns, customer support, collaboration tools, mobile accessibility, social CRM, and comprehensive reporting. By utilizing Sugar Sell, both individuals and teams can reclaim valuable time that can be devoted to enhancing project focus and engaging more effectively with customers, ultimately driving increased sales. Experience the advantage enjoyed by leading brands by trying Sugar Sell today. Unlike other customer management software, Sugar Sell guarantees an exceptional user experience that sets it apart. Recognized as a four-time winner for satisfaction, reliability, and technical support in PCMag’s Business Choice Awards, Sugar is a trusted choice among businesses. The true strength of our platform lies in the narrative it crafts—one that encompasses your customers, your business, and its future trajectory. When you seek to equip every employee with timely and relevant information, Sugar Sell emerges as the ideal customer experience solution, anticipating needs even before they arise. Additionally, embracing this innovative platform can lead to transformative outcomes for your organization.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Automate your LinkedIn profile searches and imports to simplify prospecting. The first step in any business is to find and engage with the right people. Without proper automation, browsing social networks can be frustrating and time-consuming. In just one click, import in FULL (not just Name, Role) hundreds, if not thousands, of potential leads. LinkedIn will not track you and allow you to do more than regular users. You can view a profile and import it into your Jobin repository by simply enabling Auto Import. You can seamlessly merge everything, so you don't end up with duplicates. LinkedIn profiles are full of useful information. However, they don't always have all the answers. Emails, phone numbers and other social media profiles are often kept private or not mentioned.

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Featuring an intuitive no-code UI builder, a drag-and-drop business process builder, and a variety of built-in tools for workflow automation, the Creatio platform allows you to create business applications of any complexity and scale - addressing both structured and unstructured industry workflows, rich reporting, diverse machine learning use cases, and flexible analytical dashboards. With Creatio, the development effort for such applications is reduced by up to 10 times! Additionally, Creatio provides a marketplace of ready-to-go solutions, connectors, and templates for popular business needs and use cases. The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem. Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on one no-code platform. Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

Wakeupsales, a cloud CRM that is easy to use for all sizes of teams, is ideal. It is used by sales teams in IT, real estate, digital agencies and online travel agencies to keep track of their sales pipeline, increase deal closure rates, and build lasting customer relationships. You can bring together all your leads, contacts, opportunities, and team members on one cloud platform. This will increase your closing rates. You can keep your team motivated and engaged by providing complete transparency throughout the sales process. Take the chaos out your customer management and put your focus on your customers to reach your goals. You can save a lot of time by avoiding repetitive and manual tasks.

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.

SeoToaster CRM is the perfect tool for any website-centric campaign or organization. It comes with a mobile-friendly landing page builder, full-blown Content Management System and Google News friendly blog system, as well as a Shopping Cart. It can also be hooked up to SeoSamba Marketing Operating System, allowing you to deploy in one click call track and multi-site activity tracking, as well access advanced marketing features. The SeoToaster CRM Ultimate mobile application allows you to connect to any number cloud or on-premise CRM installations. You don't need to log in and sign out of another app. You can access all your contacts and send them text messages, emails, or drive to their locations. You can also add notes, look at open opportunities, and see where they are in your sales cycle. All this from your smartphone. Inbound calls automatically create contacts in your CRM, before leaving notes and a recording of your conversation.

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

You can instantly share your information with just a tap, scan or send. You can share contact information, social media, websites and payment apps as well as files, videos, and other information. Send your digital business card via text message or email. For brand consistency, create, distribute, manage and manage digital cards for your team. On average, you can capture 300% more leads. One central contact book allows you to view, manage and export all team-wide leads. Our goal is to help you and your team generate more leads faster than any other onboarding task. To make it easy for members to sync instantly, we have partnered with Azure Active Directory. CSV imports and digital cards created from scratch are also possible.

SCRM Champion is a new approach to customer relationship management, bringing together social messaging with operational efficiency. It allows for unlimited logins on multiple social platforms. This eliminates app switching and enables secure mass marketing through customizable intervals. Features such as automated replies, AI translations in more than 100 languages, and quick response presets streamline communications and save time. The ability to tag leads and analyze them improves forecast accuracy for businesses and increases the platform's effectiveness. SCRM Champion provides privacy and security for both management and employees with real-time conversation recording, sensitive word monitoring and data masking.

Each of our six industry-specific products is tailored to your specific vertical in order to help you achieve your business goals. CRM for Wealth Management - This tool helps advisors to grow their assets by building strong client relationships. CRM for Private Banking - CRM helps Relationship Managers to grow assets under management by strengthening client relationships. CRM for Commercial Banking – Helps bankers increase upsell and cross-sell opportunities through personalized service. CRM for Corporate Banking – This CRM helps business bankers increase upsell and cross-sell opportunities through connecting insights and sales teams across different regions. CRM for Sales, Research, Trading & Research enables users to maximize profit and maximize capital usage CRM for insurance helps agents drive renewals, cross-sell opportunities, and helps them get more business. Our products can fulfill all your CRM requirements in one package. This includes sales, service and marketing capabilities that are tailored to your industry.

Parllay operates as a personalized marketing platform designed to enhance the experience for your WeChat followers. By utilizing Parllay, businesses can seamlessly identify potential sales opportunities within their follower base, effectively nurture customers at various stages of their lifecycle, expedite conversion processes, and boost the transition rate from followers to buyers. The Parllay-WeChat CRM provides businesses with the tools to oversee WeChat Official Accounts, recognize customers from their follower lists, elevate purchase conversion rates through tailored engagement strategies, and fine-tune marketing decisions via comprehensive data analysis. Furthermore, by integrating with HubSpot CRM, Parllay offers a streamlined approach to managing the journey from "follower" to "lead" to "customer." The collaboration between Parllay and HubSpot facilitates omni-channel marketing automation, empowering potential customers to discover their buying paths more proactively, which in turn leads to increased transaction completion. By leveraging Parllay's WeChat marketing automation alongside HubSpot's workflow capabilities, businesses can effectively harness the behavioral data of each prospective customer, ultimately driving more meaningful interactions and sales outcomes. This comprehensive approach ensures that every customer touchpoint is optimized for success.

Analyze visitor behaviors to determine the most effective marketing channel. Assess the impact of various marketing initiatives by examining how users engage with content across multiple platforms, including exposure, access, and user acquisition metrics. Consolidate data from all interaction points throughout different user journeys, such as the official website, WeChat, emails, content marketing efforts, and exhibitions, to facilitate accurate cross-channel attribution. By comparing the customer acquisition and conversion rates of each channel, businesses can refine their marketing strategies in real-time for better results. Implement an online form to automatically gather information when customers fill it out, seamlessly adding them to the contact list. Knight provides versatility by supporting a range of form types tailored to diverse marketing situations, including advertising landing pages, official website registrations, and event sign-ups. Additionally, incorporate identifiable QR codes into emails, articles, and printed materials to track the effectiveness of call-to-action efforts and enhance engagement. This multifaceted approach allows for a comprehensive understanding of customer interactions and preferences.

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

Communicate with your B2B connections through platforms like email, LinkedIn, and Twitter to finalize deals and boost customer loyalty. Instead of juggling numerous tabs daily, benefit from a prospecting feed that consolidates everything you need. Gather LinkedIn and Twitter updates from prospects and their companies in a single location, allowing you to engage by liking and commenting on their posts to foster connections. This tool is also valuable for enhancing retention rates with current clients. After interacting with interested prospects on social media, send them a brief direct message on Twitter or LinkedIn, or follow up with an email to keep your name fresh in their minds. Utilize insights from their posts to craft hyper-personalized messages without extensive preliminary research. Breakcold functions as both a social selling CRM and a conventional sales CRM, featuring a user-friendly sales pipeline management system. Your prospecting feed intelligently adjusts based on your prospects' positions within your sales pipeline, enabling you to create opportunities, oversee deals, or organize leads into various lists directly from LinkedIn. This streamlines your sales efforts and enhances productivity significantly.

Instasilo is an innovative tool that enables you to effectively handle your Instagram messaging. This platform provides a tagging system that helps you organize your conversations and manage leads seamlessly. Installation is straightforward; simply visit the Google Chrome store, find the Instasilo extension in your Chrome extensions tab, and select it to get started. Additionally, Instasilo offers the ability to craft personalized templates that cater specifically to various categories of tagged users, enhancing your communication strategy. You can also utilize the extension to dispatch mass messages to your tagged followers, streamlining your outreach efforts. Key features of Instasilo encompass the ability to create tailored tags, selectively add followers to these tags, develop unique message templates, send bulk messages using your templates, and implement randomized delays to avoid Instagram’s spam detection. With these functionalities, Instasilo not only simplifies your messaging process but also helps maintain a professional approach in your interactions.