Best Telephony Software in China - Page 4

Nectar Desk is a SaaS solution that handles inbound and outbound calls. It also includes reporting and analytics. Our comprehensive call center software can be set up in minutes. You can customize your agents, buy a number, and much more. Nectar Desk offers basic call center software functions as well as more advanced features. You can view full agent performance metrics, including call recording, agent availability, answering time, and listen live, along with customized reports and alerts. Nectar Desk allows you to manage all your omnichannel interactions from one place. Our call center software allows you to integrate SMS, ticketing and chat with ease. Now you can monitor the performance of all your agents, even virtual reps, in real-time. You can now monitor and analyze the interactions of your agents with leads and provide assistance when needed.

Axon is a virtual IPPBx for Windows PCs. It features an easy-to-use installation process and a web management console, making it easy to configure your new PBx. A scalable PBX solution can be implemented with an existing PC that connects to phone lines or extensions using VoIP technology. All the usual features of a traditional PBX, including the ability to make internal and external calls as well as advanced call queueing for call centers.

HoduPBX is the best solution for business communication. HoduPBX's unique user interface and optimal user experience allow businesses to communicate efficiently with their end users. This software provides unparalleled connectivity in an office environment and remote locations, making communication seamless. HoduPBX empowers agents' work management with multitasking capabilities and efficiency. Our IP PBX software is a great choice for business communications. It supports 1000+ concurrent calls and has 10,000 extensions. HoduPBX IP PBX Software offers various sophisticated features such as Add-on Modules, Reseller Module, SIP Trunking, Queue Pro, Voice Transcription, and Webphone. It also offers white label features across IOS, Android, Chrome Extension, Windows, Mac, Linux, and ZohoPhonebridge Plugin.

Nextiva provides a comprehensive cloud-based unified communications solution that enhances connectivity for businesses. By offering a variety of communication options, Nextiva equips modern enterprises with the tools they need to thrive. Whether working from a desk or on the go, teams utilizing Nextiva benefit from effortless mobility, enhanced clarity in communication, and a service that can grow alongside their needs. All forms of communication—phone, SMS, video, and email—are consolidated into one platform, along with tools designed to boost customer experience and productivity. This integration helps eliminate the frustration of juggling multiple applications by allowing users to interact with both customers and colleagues from a single interface. It also addresses productivity challenges by ensuring that vital information is accessible when required. Businesses can engage with customers through their preferred channels and maintain a comprehensive view of all conversations and feedback. Discover more about our top customer engagement tools to further enhance your interactions. Gain insights into customer sentiments with every engagement, ensuring a more tailored approach to service delivery.

Ninja Number is an application that places a second number on your cellphone. This allows your business to follow your every move. It manages your communications for you, reminding you of missed calls, answering the phone and even answering it. Ninja Number allows you to connect up to five devices and have your team members answer calls and text messages. To help customers resolve their issues quickly, several team members can join a text conversation. Auto-reply allows you to customize answers to frequently asked questions. When you receive a voicemail, text or message related to this question, Ninja Number's artificial Intelligence detects it and automatically sends you the answer. Ninja Number grows with you. You can have live operators answer your calls if you are too busy. Upgrade to a PBX system that has pre-programmed greetings or extensions for employees.

Cradle allows you to talk to customers like people. Cradle is not just a phone system, although it does the basic stuff. Our features are changing how businesses communicate with their customers. Although you have a lot of data about your customers, how often do your team have the right data? You can easily capture all calls in HubSpot with our integration to HubSpot. You can see the full picture of your marketing ROI by integrating reporting from non-digital media. HubSpot allows salespeople to keep track of their phone activity and their HubSpot account. This allows them to focus on the most important tasks and ensures that they are delivering value for you business. We make it easy to get started with our three-step onboarding so you can start talking to customers quickly!

Tresta is an innovative virtual phone system and mobile application that transforms any smartphone into a dedicated business phone. It provides unlimited calling, texting, and robust call management tools, enabling your business to communicate more intelligently and effectively. Priced at only $15 per user each month, Tresta includes all the essential features for your business to present a polished image without the burden of contracts, hidden fees, or per-minute charges. Begin your journey today with a free 30-day trial of Tresta. The user-friendly mobile app allows you to manage both your business and personal calls seamlessly on a single device, ensuring a clear distinction between your personal and work life. With Tresta’s virtual phone system, you gain access to all the necessary resources to efficiently route and handle calls, helping your business maintain a professional appearance at all times. In addition to these benefits, Tresta’s straightforward pricing gives you unlimited calling and texting along with powerful call management features, all included for one low monthly fee. This makes it an ideal solution for entrepreneurs and businesses aiming to enhance their communication capabilities.

iTeleCenter offers you a local or toll-free business number that can be effortlessly managed via a smartphone app or any web browser. You can have your new number activated and ready to receive calls and texts in less than five minutes. With this service, you'll always know when a call is coming from your business number, allowing you to respond in a professional and business-oriented way. Transform your small operation into a multi-departmental powerhouse by assigning different extensions for each department, even if you are the sole person answering the calls! In just seconds, you can record a professional greeting and add extensions for departments and employees. Just as people maintain separate emails for work, it’s wise to keep your personal phone number distinct from your business communications. By making calls and sending texts through the app, your business phone number will appear on the recipient's caller ID, ensuring your personal number remains confidential. You'll always be able to differentiate between personal and business calls instantly. This separation not only enhances professionalism but also adds a layer of privacy that many entrepreneurs value.

Make affordable international calls from your mobile, landline, or computer starting at just 0.3¢ per minute. You can easily connect with friends overseas from any mobile device or landline. While you're on the go, use our smartphone applications to call and send texts to your loved ones abroad. Our low international calling rates are also available via computer or VoIP equipment. You can send texts to family and friends in other countries for as little as 2¢ each. With some of the most competitive call rates globally, you can connect through your preferred device without worrying about hidden fees—no monthly charges, connection fees, or service costs apply. Plus, we provide a distinct local number for each of your international contacts, making it simple to save them on your phone for cost-effective communication. Dial from your iPhone or Android to over 250 countries at these affordable rates, as our apps facilitate calls using local numbers to reach international destinations seamlessly. Enjoy the convenience and savings of staying in touch with those who matter, no matter where they are in the world.

The Web Button from Virtualphone.com enables you to connect with customers through their preferred communication methods, whether it be chat or voice. This customizable feature ensures that your clients can easily reach the appropriate representatives. By simply clicking on a Web Button link embedded in your website, online ads, email signatures, or digital documents, customers can initiate contact at their convenience. Empower your employees to handle all business communications seamlessly via their computers or smartphones, making it easier for remote, mobile, and home-based workers to make and receive calls from anywhere with internet connectivity. Every call made with the Softphone app reflects your business's Caller ID, maintaining a professional appearance. Begin your calling journey today by downloading the VirtualPhone.com app for both desktop and mobile platforms. Additionally, all phone numbers provided come equipped with sophisticated call management features, including toll-free and local numbers available in over 120 countries, allowing you to establish your own international toll-free number for better outreach. With this tool, you can enhance your customer engagement and streamline communication across your organization.

SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.

Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.

Experience a user-friendly and adaptable business telephony solution, whether you operate a large corporation, a small local shop, or are a certified MongoTel reseller. With features that can easily accommodate teams of all sizes and the capability for rapid mass deployment, MongoTel is designed to operate seamlessly in the cloud. Our platform offers personalization options for users, simplified management tools for administrators, and innovative features for callers, leading to more meaningful interactions. The combination of our certified installer network and direct technical support ensures an exceptional and efficient user experience. At MongoTel, assistance is always close at hand, as our support team consists of the very experts who developed and continue to enhance our proprietary systems. The cloud-centric phone ecosystem provided by MongoTel empowers you to engage with each client on a personal level, whether they represent a business or are individual consumers. Our comprehensive tools are tailored to help you effectively reach out to those who are genuinely interested in your offerings, enhancing your sales opportunities further.

An effective platform unites the essential people, messages, and applications required for teams to communicate efficiently and respond swiftly. Conversations can vary greatly based on the user's preferred device, location, and the urgency of the needed response. Traditional tools like telephones and emails continue to dominate professional communication. In contrast, live web chat demands immediate attention, necessitating appropriate staffing levels to manage it. While many users favor smart devices and social media messaging applications such as WhatsApp Business and Facebook Messenger, Splicecom Media Apps provide multimedia communication solutions that are consolidated into Shared Inboxes, ensuring that teams maintain control over their interactions; this makes it ideal for organizations across various sizes and sectors. The Splicecom range of Unified Communications devices includes cost-effective entry-level telephones, versatile IP system phones that adjust to context, sleek keyless touchscreen desktop phones, and IP softphone applications for both Windows and Apple Mac systems, smartphones, and tablets, catering to diverse communication needs. By leveraging these tools, businesses can enhance their overall communication strategy and improve team collaboration significantly.

Upon logging into the portal, you can view your data in a visual format that makes it easy to analyze. Regardless of size or age, all information is automatically organized to generate instant charts, reports, statistics, and evaluations. The platform leverages the latest technology, including SIP Trunks in the backend, alongside multiple systems to guarantee a seamless experience without call drops. Its impressive scalability allows for flexibility and offers substantial bandwidth to handle any unexpected surges in call volume. You can enjoy unlimited parallel calls with no channel restrictions, and every plan includes a comprehensive set of features. Our transparent pay-as-you-go billing model empowers you to select your usage and manage costs effectively. Take command of your company's telephony experience with the ability to record all inbound and outbound calls for compliance, auditing, training, or enhancing customer interactions. Call records are readily accessible at any time through the dashboard, while prompt alerts can be sent via SMS or email, or you can view notifications directly within the dashboard. Additionally, this user-friendly interface ensures that you can stay informed and responsive to your communication needs without any hassle.

VoipBuster is a complimentary application that leverages cutting-edge technology to facilitate free and high-quality voice communications globally. By utilizing the VoipBuster software at no cost, users can make calls to regular phones in a range of popular locations without any charge or connect to any phone worldwide at exceptionally low rates. Additionally, you can enjoy unlimited free calls to all your online friends (PC-to-PC calls) without any time constraints. To get started, simply click here to download VoipBuster; the download duration will be quick, depending on your internet speed. With VoipBuster, not only can you make calls and send SMS messages worldwide at the most competitive rates, but you also have the benefit of free calls to several popular destinations! Charges for calls are applied in cents per minute, and be aware that calls are rounded up to the nearest minute. Please remember that there is a setup fee of 5 cents for phone-to-phone calls, and all rates are subject to change without prior notice. In a world where communication is key, VoipBuster stands out as an ideal choice for budget-conscious users.

VoipStunt is an innovative application that leverages cutting-edge technology to facilitate free and top-notch voice communication worldwide. By utilizing the VoipStunt software at no cost, you can connect with standard phones in various sought-after locations completely free of charge, or enjoy significantly reduced rates for calls to any other phone globally. Additionally, you can make unlimited peer-to-peer calls to your online contacts without incurring any costs. Simply click here to initiate the quick download of VoipStunt, which should only take a moment based on your internet speed. With VoipStunt, you have the ability to communicate via calls and SMS to any corner of the globe at remarkably low prices, with several well-known destinations available for free. Calls are billed in cents per minute, and any duration is rounded up to the next full minute. It’s important to remember that a setup fee of 5 cents applies to all phone-to-phone calls. Rates are subject to change without prior notice, so stay informed!

Increase your efficiency by capturing an additional 40% of time through automatic time entries and post-call notes for each client interaction. Secure more placements and reduce the risk of disputes by automatically saving every conversation with candidates in your CRM and ATS. Streamline compliance and mitigate risks by recording your calls, allowing you to dedicate more time to client assistance. VXT provides adaptable solutions tailored for businesses prioritizing customer satisfaction. With VXT voicemail, you can create intelligent greetings for all your contacts, enhancing their experience with personalized messages. This cloud-based voicemail software allows you to access your messages from any device, anywhere. Additionally, you can record calls just like regular phone conversations, and these recordings can be transcribed directly into your notes for easy reference. This seamless integration of features ensures you stay organized and efficient in your communications.

TeleCMI is an integrated communication and collaboration platform that is designed to improve business connectivity and streamline interactions with customers. SMS users can collaborate in real-time and make and receive calls of high quality. Integration with popular CRM software ensures seamless synchronization, enabling efficient and personalized customer service. TeleCMI prioritizes security by encrypting calls and messages. Its reliability and excellent call-quality ensure uninterrupted communication. TeleCMI empowers businesses with exceptional customer experience, facilitating effective collaboration and driving productivity.

Teloz cloud contact center enables seamless collaboration among employees, customers, and various integrations within a single system, significantly enhancing your organization’s productivity and efficiency. By centralizing all essential communications, you can fortify your business operations. Experience one of the most robust cloud phone systems available worldwide. With a collaborative contact center, you can deliver smooth interactions for both consumers and operators alike. Explore new possibilities with cutting-edge data while incorporating the applications that your teams rely on. With calling capabilities that grow alongside your business, you can meet the expectations of your customers. Elevate the effectiveness of your voice solutions through intelligent call routing, workforce performance analytics, and other features that enrich customer interactions and satisfaction within the Teloz cloud contact center. We recognize the profound challenges your business is currently navigating, and we are here to help you succeed. This holistic approach not only streamlines your operations but also fosters a more cohesive working environment.

TNS Enterprise Branded Calling stands out as a top-tier solution embedded within leading wireless networks, offering enhanced calling experiences to more than 300 million users on platforms like Verizon, AT&T, and T-Mobile. By showcasing your brand’s name, logo, and the purpose of the call on the devices of recipients, this service boosts contact rates, lengthens call durations, and gives your brand a significant edge in the marketplace. This innovative solution guarantees that only verified calls benefit from enhanced rich call data, safeguarding your brand from potential spoofing threats while fostering trust among consumers. With a decade of expertise in call identification and branded caller ID services, TNS has managed billions of branded calls for countless subscribers. The platform finds applications across a multitude of sectors, such as healthcare, travel, retail, education, financial services, and insurance, thereby improving customer interaction and streamlining operational processes. In doing so, it not only elevates brand visibility but also reinforces the importance of authentic communication in a digital age.

Effortlessly communicate with your contacts by automatically leaving voicemails, emails, and text messages without needing any specialized equipment. Ytel offers a comprehensive, cloud-based marketing suite that helps small to medium-sized call centers and businesses streamline their multi-channel communication efforts. The platform boasts features such as auto-dialing, call distribution, voice response systems, and a scripting module for enhanced functionality. Users can also access real-time reporting on agent performance metrics, including call duration and effectiveness. Moreover, Ytel is compatible with both iOS and Android devices, providing flexibility for on-the-go management. Enhance your communication capabilities in any programming language and accelerate your production timelines. With a focus on high uptime and substantial capacity for SMS and voice channels, Ytel provides robust bandwidth for large-scale messaging through a single API. While your business excels in its core areas, it’s essential to integrate and elevate customer engagement to optimize operational efficiency further. This allows for a more cohesive approach to handling customer interactions and ensuring satisfaction.

Experience a comprehensive and compliant communications solution that integrates voice, video, chat, and SMS for enhanced connectivity. Boost your operational efficiency while offering a superior Cloud Contact Centre as a Service (CCaaS) that ensures a fluid digital customer journey from a unified platform. All the necessary channels and functionalities are accessible through a single, secure Cloud infrastructure. Seamlessly integrate with Microsoft Dynamics and Dynamics Phone for a fully immersive Teams Contact Centre environment. Communicate swiftly, autonomously, and en masse, connecting all your communication and CRM tools from any location at any time. Effortlessly transition between text, phone, or video calls, making channel switching a breeze. Solgari complies with all necessary regulations, including GDPR, PCI DSS, and MiFID II, ensuring your data security and privacy. Upgrade to a multi-channel Cloud contact center that features automated, voice-activated enhancements for an improved quality of life in your communications. This innovative solution not only streamlines your operations but also elevates customer interactions to new heights.

Since 2017, Vozelia has been integrated into Sewan, a leading voice over IP telecommunications operator for businesses and a trailblazer in the IP telephony field in Spain, boasting over a decade of expertise. Sewan Communications belongs to Sewan Groupe, a highly regarded and innovative company in France. With a focus on redefining the "turnkey" model, Sewan provides a white label solution that meets the evolving needs of modern customers and businesses, as well as the future management requirements of telecommunications operators and distributors. This is facilitated through our comprehensive All-In-One platform, Sophia, which allows for easy, automated management of setup, auto-provisioning, and billing via a single interface. Experience a range of professional, intuitive, scalable, and automated telecommunications solutions tailored to your needs. Enjoy the flexibility of IP Telephony on your smartphone or tablet, with options to utilize an IP telephone or connect an ATA transformer to your existing analog phone. The future of telecommunications is here, designed to enhance user experience and streamline communication.

Panterra Streams offers a comprehensive, integrated suite of cloud-based communication, collaboration, and file sharing tools designed to enhance productivity across your organization. This solution combines unified communications, team messaging, secure file synchronization and sharing, along with business analytics, all in one customizable platform that adheres to HIPAA/HITECH compliance. It provides a seamless experience for calling, texting, video and audio conferencing, along with team rooms, digital faxing, web meetings, and desktop sharing—all secured with robust HIPAA protections. Users can enjoy unlimited persistent team rooms that facilitate secure collaboration with employees, customers, and partners alike. The conferencing features are equipped with advanced audio and video capabilities, complete with built-in "anti-video bombing" measures for enhanced security. Additionally, the solution includes end-to-end file synchronization and sharing that is secure and unlimited. This allows organizations to effectively manage agents from any location globally while presenting a unified call center experience to clients. Overall, Panterra Streams empowers teams to work more efficiently and securely in today's digital landscape.