Best Text Mining Software for Nonprofit

Create automations that work for your business. ThinkAutomation gives you an open-ended studio that allows you to create any automated workflow you need. All this without any volume restrictions and without having to pay per process, license, or 'robot.

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

Our natural language processing technology efficiently reveals insights from vast amounts of text with an unparalleled level of accuracy in the market, while offering the adaptability to fit seamlessly into your unique business and operational workflows. You can achieve significant and consistent outcomes with this approach. A considerable number of our deployed models exceed 90% in both precision and recall, standing in stark contrast to the industry's average of 68%. This remarkable performance explains why Amenity's NLP is relied upon by major organizations across various sectors. It focuses on extracting relevant information while filtering out irrelevant noise. Our NLP processes, refines, and organizes text from millions of documents, converting them into actionable insights for your business. It assesses the context and significance of text, recognizing shifts in meaning from individual phrases to broader paragraphs. Additionally, it allows you to transform any text source into tailored industry analyses and sentiments linked to business activities, providing clarity on the reasons behind the outcomes. With a commitment to transparency, our NLP is customizable to meet your specific needs and adapt to any environment. Ultimately, this ensures you receive the insights that matter most to your business.

Leverage advanced machine learning techniques for thorough text analysis that can extract, interpret, and securely store textual data. With AutoML, you can create top-tier custom machine learning models effortlessly, without writing any code. Implement natural language understanding through the Natural Language API to enhance your applications. Utilize entity analysis to pinpoint and categorize various fields in documents, such as emails, chats, and social media interactions, followed by sentiment analysis to gauge customer feedback and derive actionable insights for product improvements and user experience. The Natural Language API, combined with speech-to-text capabilities, can also provide valuable insights from audio sources. Additionally, the Vision API enhances your capabilities with optical character recognition (OCR) for digitizing scanned documents. The Translation API further enables sentiment understanding across diverse languages. With custom entity extraction, you can identify specialized entities within your documents that may not be recognized by standard models, saving both time and resources on manual processing. Ultimately, you can train your own high-quality machine learning models to effectively classify, extract, and assess sentiment, making your analysis more targeted and efficient. This comprehensive approach ensures a robust understanding of textual and audio data, empowering businesses with deeper insights.

At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.

Medallia allows users to engage in thoughtful and systematic ways through targeted surveys that are both digital and traditional. Our easy-to-implement survey solutions will ensure that you are gathering relevant and actionable data to make measurable customer impacts. Medallia's AI technology uses machine-learning to analyze structured and unstructured customer survey data. It can uncover sentiment, predict behavior, identify commonalities, and recommend actions to improve customer experiences. Create the most effective surveys to improve customer journeys. You can quickly manage innovation and change in every aspect of your experience management program, from design to emails, questions, and translations. Medallia surveys enable you to

NaturalText A.I. Your data can be used to get more. Discover relationships, build collections, and uncover hidden insights in documents and text-based data. NaturalText A.I. NaturalText A.I. uses artificial intelligence technology to uncover hidden data relationships. The software uses a variety of state-of-the art methods to understand context and analyze patterns to reveal insights - all in a human-readable manner. Discover hidden insights in your data It can be difficult, if not impossible, to find everything in your text data. Traditional search can only find information about a document. NaturalText A.I. on the other hand, uncovers new data within millions of documents, including patents and scientific papers. NaturalText A.I. NaturalText A.I. can help you uncover insights in your data that you are not currently seeing.

Text analysis with viztext 2D and 3D mapping text analysis topic modelling, sentiment analysis, wordcloud. Unique machine learning algorithm that visualizes topics in the text you are trying to find. Text analysis allows topic modeling with navigation through 2D/3D maps. This framework uses referential features to create logical relational topic analyses using zoom-in/zoom-out features on 2D/ 3D maps, including colorful word clouds. Analyzes the sentiment level in the text using a pie chart that shows the ratio of positive, neutral and negative. Graphs highlight the top entities in the text by displaying percentages and highlights. Drag and drop, upload text files or paste text from social media posts. Or enter the HTTP address to find a website that contains the text article you wish to analyze.

spaCy is crafted to empower users in practical applications, enabling the development of tangible products and the extraction of valuable insights. The library is mindful of your time, striving to minimize any delays in your workflow. Installation is straightforward, and the API is both intuitive and efficient to work with. spaCy is particularly adept at handling large-scale information extraction assignments. Built from the ground up using meticulously managed Cython, it ensures optimal performance. If your project requires processing vast datasets, spaCy is undoubtedly the go-to library. Since its launch in 2015, it has established itself as a benchmark in the industry, supported by a robust ecosystem. Users can select from various plugins, seamlessly integrate with machine learning frameworks, and create tailored components and workflows. It includes features for named entity recognition, part-of-speech tagging, dependency parsing, sentence segmentation, text classification, lemmatization, morphological analysis, entity linking, and much more. Its architecture allows for easy customization, which facilitates adding unique components and attributes. Moreover, it simplifies model packaging, deployment, and the overall management of workflows, making it an invaluable tool for any data-driven project.

MeaningCloud is the easiest, most cost-effective, and most cost-effective way to extract meaning from unstructured content (articles, documents, social conversations, etc.). We offer text analytics products that provide the most accurate insights possible from any content in any language. We do it both SaaS-based and on-prem. We have worked in a variety of industries, including pharma, finance, media and retail. We develop tailored and industry-specific solutions. Our scenarios include: * Insight extraction * Analysis of the voice and opinions of the customer, employee or citizen. (User experience analytics and customer experience analytics in general. * Intelligent document automation Our APIs are free to use (20,000 API calls per year). Get our add-ins for Excel or Google sheets. Our integrations with Dataiku RapidMiner, Automation Anywhere, and Automation Anywhere as well as our SDKs (PHP, Python, Java and JavaScript) are available.

Watson Natural Language Understanding is a cloud-native solution that leverages deep learning techniques to derive metadata from text, including entities, keywords, categories, sentiment, emotions, relationships, and syntactic structures. Delve into the topics within your data through text analysis, which enables the extraction of keywords, concepts, categories, and more. The service supports the analysis of unstructured data across over thirteen different languages. With ready-to-use machine learning models for text mining, it delivers a remarkable level of accuracy for your content. You can implement Watson Natural Language Understanding either behind your firewall or on any cloud platform of your choice. Customize Watson to grasp the specific language of your business and pull tailored insights using Watson Knowledge Studio. Your data ownership is preserved, as we prioritize the security and confidentiality of your information, ensuring that IBM will neither collect nor store your data. By employing our sophisticated natural language processing (NLP) tools, developers are equipped to process and uncover valuable insights from their unstructured data, ultimately enhancing decision-making capabilities. This innovative approach not only streamlines data analysis but also empowers organizations to harness the full potential of their information assets.

Lettria presents a robust AI solution called GraphRAG, aimed at improving the precision and dependability of generative AI applications. By integrating the advantages of knowledge graphs with vector-based AI models, Lettria enables organizations to derive accurate answers from intricate and unstructured data sources. This platform aids in streamlining various processes such as document parsing, data model enhancement, and text classification, making it particularly beneficial for sectors including healthcare, finance, and legal. Furthermore, Lettria’s AI offerings effectively mitigate the occurrences of hallucinations in AI responses, fostering transparency and confidence in the results produced by AI systems. The innovative design of GraphRAG also allows businesses to leverage their data more effectively, paving the way for informed decision-making and strategic insights.

Your contact center represents a significant, often overlooked asset for your organization, serving as a continuous source of valuable insights from customer interactions. PrediCX is an innovative AI platform designed to harness this potential by providing predictive insights and automating processes across various communication channels to improve both customer experience and service efficiency. By leveraging AI, businesses can extract predictive insights from every interaction, regardless of the medium used, enabling tailored recommendations that drive profitability and enhance customer satisfaction. The system offers timely alerts for emerging issues, facilitates automatic coaching, and conducts quality assurance for agents throughout their engagements. Urgent inquiries and complaints can be prioritized effectively, guiding customers towards the most suitable resources. Unlike traditional methods that rely on keywords, AI in PrediCX utilizes conceptual understanding to accurately analyze incoming feedback, ensuring that no customer opinion is neglected. It automates the triage of queries from digital platforms, classifies them efficiently, supports agents in real-time, and boosts the capabilities of chatbots for improved service delivery. This approach not only streamlines operations but also fosters a culture of responsiveness and continuous improvement in customer interactions.

The TextRazor API provides an efficient and precise means of uncovering the Who, What, Why, and How within your news articles. It features capabilities such as Entity Extraction, Disambiguation, and Linking, alongside Keyphrase Extraction, Automatic Topic Tagging, and Classification, supporting twelve different languages. This tool performs an in-depth analysis of your content, allowing for the extraction of Relations, Typed Dependencies between terms, and Synonyms, which empowers the development of advanced semantic applications that are context-aware. Furthermore, it enables the swift extraction of custom entities like products and companies, allowing users to create specific rules for tagging their content with personalized categories. TextRazor comprises a versatile text analysis infrastructure that can be utilized either via the cloud or through self-hosting. By integrating cutting-edge natural language processing techniques with an extensive repository of factual information, TextRazor aids in quickly deriving valuable insights from your documents, tweets, or web pages, making it an indispensable tool for content creators and analysts alike. This comprehensive approach ensures that users can maximize the effectiveness of their data processing and analysis efforts.

It is all about getting insight. TAS Insight Engine gives you all the information you need to make the right business decisions. In order to support business decision making, getting insight is a type of information extraction from enterprise data. It is clear why insight is so important in today's business world. Understanding your data and getting answers are crucial to meet the challenges of today's market. Every sector and every area is important. TAS Insight Engine combines the best of text analytics, natural language processing (NLP), and machine learning (ML) to make this possible.

Emotics is an advanced emotion analytics platform that interprets text data from customer and employee feedback to deliver actionable business insights. By categorizing emotions and themes into strengths, weaknesses, opportunities, and threats, Emotics allows organizations to adopt a strategic perspective on their customer and employee experiences. It automatically generates benchmarks that provide insights into how businesses stack up against competitors while highlighting specific areas of customer experience that require enhancement or optimization. Additionally, the platform offers a proactive warning system for emotions that may trigger significant actions, helping to identify the underlying causes of emotional responses. With the ability to gauge the intensity of emotions through eight distinct emotion indexes and 24 different emotions, it effectively pinpoints which emotional factors are influencing perceptions of customer experience in either a positive or negative way. Furthermore, Emotics facilitates a comprehensive view of the customer by integrating with various tools, including NPS, CSAT, product reviews, social media data, and platforms like SurveyMonkey and Zendesk. By going beyond traditional sentiment analysis and enhancing the capabilities of NPS, Emotics positions itself as an essential tool for understanding and improving customer perception and engagement. Ultimately, the platform empowers businesses to make informed decisions backed by deep emotional insights.

Deep Talk provides a rapid solution for converting text from various sources such as chats, emails, surveys, reviews, and social media into actionable business intelligence. Our user-friendly AI platform allows you to delve into customer communications effortlessly. Utilizing unsupervised deep learning models, we analyze your unstructured text data to uncover valuable insights. Our specialized "Deepers" are pre-trained deep learning models designed for customized detection within your information. With the "Deepers" API, you can perform real-time text analysis and tag conversations or text effectively. This enables you to connect with individuals who are interested in your product, seek new features, or voice their concerns. Furthermore, Deep Talk delivers cloud-based deep learning models as a service, making it simple for users to upload their data or integrate with supported services. By doing so, you can extract comprehensive insights and valuable information from platforms like WhatsApp, chat discussions, emails, surveys, and social networks. This transformative approach ensures that your business can stay ahead by understanding customer needs and sentiments with ease.

Manage text data effortlessly with a no-code interface that comprehends natural language, leaving spreadsheets behind. Unlike traditional spreadsheets that lack an understanding of language nuances, SimpleX leverages your comprehension and its own advanced capabilities. Say goodbye to convoluted queries and technical jargon; here, artificial intelligence operates seamlessly behind an easy-to-navigate interface. Experience a tenfold increase in the speed of analyzing free text responses. Quickly import, tag, classify, and sort numerous quotes in mere seconds, as our AI takes care of the intricate work. Generate instant treemaps or word clouds that can be directly integrated into your presentations, alongside organized exports filled with valuable insights. With the ability to natively comprehend and process 50 languages, even in mixed formats, it can handle up to 10,000 text responses, including quotes, feedback, and reviews. Thanks to AI-driven analytical tools, it extracts insights at ten times the usual speed, accomplishing real-time tasks that once seemed exclusive to human effort. This sophisticated AI solution is not only powerful but also user-friendly, transforming how you interact with text data.

Komprehend AI offers an extensive range of document classification and NLP APIs designed specifically for software developers. Our advanced NLP models leverage a vast dataset of over a billion documents, achieving top-notch accuracy in various common NLP applications, including sentiment analysis and emotion detection. Explore our free demo today to experience the effectiveness of our Text Analysis API firsthand. It consistently delivers high accuracy in real-world scenarios, extracting valuable insights from open-ended text data. Compatible with a wide range of industries, from finance to healthcare, it also supports private cloud implementations using Docker containers or on-premise deployments, ensuring your data remains secure. By adhering to GDPR compliance guidelines meticulously, we prioritize the protection of your information. Gain insights into the social sentiment surrounding your brand, product, or service by actively monitoring online discussions. Sentiment analysis involves the contextual examination of text to identify and extract subjective insights from the material, thereby enhancing your understanding of audience perceptions. Additionally, our tools allow for seamless integration into existing workflows, making it easier for developers to harness the power of NLP.

An all-encompassing domain data source provides access to website logos, company information, categorization, and additional features derived from a URL or email. Our website categorization API boasts high accuracy, allowing a straightforward search of a business to classify its sector among 385 distinct topic categories. This classification framework adheres to the IAB V2 standard and can be utilized for personalized marketing, audience segmentation, online filtering, and various other applications. With three primary category structures available, users can choose between the IAB taxonomy's detailed categorization or opt for a simpler framework that suits their needs. Our advanced API leverages a machine learning engine to analyze a website's content and metadata, extracting relevant text to classify the site effectively while assigning up to three categories, all enhanced through natural language processing techniques. This versatility ensures that businesses can tailor their digital strategies more effectively by leveraging precise categorization capabilities.

Transform your language data into valuable insights quickly and effortlessly, without any coding required. Join a community of over 10,000 companies, researchers, and marketers leveraging Speak to minimize manual tasks, gain a competitive edge, foster deeper customer connections, and enhance decision-making processes. Speak is equipped to support various essential organizational functions, including qualitative research, academic studies, marketing analysis, and competitive intelligence. With features that allow for seamless individual and bulk uploads of audio, video, and text data, users can easily convert audio and video files into text through automated transcription, import CSVs for comprehensive analysis, and utilize an embeddable recorder for capturing recordings. Additionally, you can create content directly within Speak or integrate with popular tools to streamline data capture. Whether dealing with customer interviews, Zoom sessions, YouTube content, podcasts, focus group discussions, Amazon reviews, tweets, or other significant qualitative feedback sources, Speak empowers users to uncover actionable insights that drive competitive advantages and inform strategic decisions. Ultimately, by harnessing the capabilities of Speak, organizations can not only improve efficiency but also enhance their understanding of customer needs and market trends.

Mozenda, a powerful data extraction tool, allows businesses to collect data from multiple sources and turn it into wisdom and action. The platform automatically identifies data lists, captures name-value pairs lists, captures data in complex table structures, among other things. It also provides a wide range of features, including error handling, scheduling, notifications, publishing, exporting, premium harvesting and history tracking.

MonkeyLearn simplifies the process of cleaning, labeling, and visualizing customer feedback by offering everything you need in one comprehensive platform, enhanced by advanced Artificial Intelligence technology. This all-in-one text analysis and data visualization solution provides immediate insights when you conduct analyses on your data. You can utilize pre-existing machine learning models or create and train your custom models without any coding. Our templates are specifically designed for various business situations and come with ready-made text analysis models and dashboards. You can pinpoint the topics and interests that are most relevant to your target audience. By leveraging precise analyses of customer sentiments and opinions, you can implement effective demand generation and sales strategies. Analyze your survey results based on requests, intent, and sentiment to gain deeper insights beyond what the survey was initially designed to capture. Moreover, this approach allows businesses to make data-driven decisions that can significantly enhance their engagement strategies.

Semantria (natural language processing) API is offered by Lexalytics, a leader in enterprise sentiment analysis and text analysis since 2004. Semantria provides multi-layered sentiment analysis, categorization and entity recognition, theme analysis as well as intention detection, summarization, and summary in an easy to integrate RESTful API package. Semantria can be customized through graphical configuration tools. It supports 24 languages and can be deployed across public, private and hybrid clouds. Semantria scales easily from single servers to entire data centres and back again to meet your processing needs. Integrate Semantria for powerful, flexible text analytics and natural word processing capabilities to cloud-based data analysis products or enterprise business intelligence infrastructure. To create a complete business intelligence platform, you can add Lexalytics storage or visualization tools to store, manage, analyze, and visualize text documents.